PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Thor Motor Coach and Winnebago Industries as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Thor Motor Coach
Has Verified Representatives
2.0
Thor Motor Coach
Winnebago Industries

Thor Motor Coach and Winnebago Industries Overview

Total reviews 289 368
Company responses 86 0
Issues resolved 2 5

Thor Motor Coach and Winnebago Industries Consumer Ratings

Rank
661 out of 4309 in Dealers category
633 out of 4309 in Dealers category
Customer service
530 in category
421 in category
Product or Service Quality
614 in category
517 in category
Warranty
524 in category
431 in category
Value for money
600 in category
520 in category

Thor Motor Coach and Winnebago Industries Rating Details

Customer service
1.5 (160 reviews)
1.8 (161 reviews)
Reviewer's quote

...The Thor customer service team reached out immediately and agreed that there may be an issue with the pump. Thor is sending a replacement directly to me. I appreciate the quick response from both Thor and PissedConsumer..

Read full review

Called for help and all the customer service wants to do is argue with me that I don't know what is wrong. no one will try to help me all they do is irritate me more. I have had the motor home in to repairs at camping world Nashville , TN Camping world in Idaho Idaho falls but it is not listed now,...

Read full review
Product or Service Quality
1.3 (156 reviews)
1.6 (144 reviews)
Reviewer's quote

...very poor quality and fit and finish..

Read full review

...McClain's RV service can never duplicate the issue. A detailed log is attached. We have had to terminate trips because of failures resulting in ruined foods...

Read full review
Warranty
1.4 (138 reviews)
1.9 (127 reviews)
Reviewer's quote

Other problems, damage to the floor from water leaks during warranty period and damage caused to the floor from warranty service of the slide out were refused by a dispute and "finger-pointing" between the manufacture and service center. It did take a lot of time and effort to get what we did get....

Read full review

During the one year warranty period the dealer had to attend to seven issues: a rear window leak, the awning that was loose on one side, the side skirt of the slide-out that was loose (and still is), the holding tank indicators that did apparently not function properly (they still don't), ceiling...

Read full review
Value for money
1.5 (136 reviews)
1.8 (130 reviews)
Reviewer's quote

...Would love to get rid of this piece of crap but have so much money tied up in it now dont know what to do:sad: If there is still a class action suit being considered we are in!!..

Read full review

3)Trailer will be 4 years old in August 4)Trade-in value is very little due to paint and interior peeling issues 5)LaMesa RV warranty does not cover either issue Your Desired Resolution: Paint Restoration w/ preventative coating or new paint w/ preventative coating. Decals restored. Interior wall...

Read full review

Thor Motor Coach and Winnebago Industries Pros and Cons

Pros
  • Floor plan
  • Prompt attention to warrenty issues
  • Motor home design and layout very comfortable coach
  • We love the unit except
  • Exterior design good
  • Mercedes diesel
Cons
  • Poor workmanship
  • Poor customer service
  • Warranty
  • Customer service
  • Winnebago customer service
  • Quality

Thor Motor Coach and Winnebago Industries Most Positive Reviews

Top rated reviews
5

I had no gas flow and no water. I called Thor on monday 8/22/16 and spoke to John V the service manager. He was very und...

Read full review
5

We purchased a 2014 Winnebago Tour in September 2013.
Was OK for the first 3 months, then the journey turned South.
Se...

Read full review
4.3

I have an ACE 29.1 2013 motor home. I purchased it with 6000 miles. From the day I took delivery it drives and rides lik...

Read full review
5

My Winnebago Tour has performed perfectly, it is a home away from home. All the convinces of our home, and more. Drives...

Read full review

Thor Motor Coach and Winnebago Industries Most Critical Reviews

Lowest rated reviews
1

I purchased a Thor motor coach in December 2014, I went to take it out on my first trip and it was dead. I took it in...

Read full review
1

Our greatest disappointment has been spending almost $100K on a brand new 2014 Winnebago ERA and learning that the deale...

Read full review
1

Thor motor coach is does not honor there warranty i bought this brand new motor home bring to the dealer 2 times so far...

Read full review
1

Purchase new from Camping World. Got it home and found out water heater was hooked up wrong. Will only heat water on...

Read full review

Thor Motor Coach and Winnebago Industries Latest Reviews

Recent published reviews
1.4

purchased brand new in 2018 at camping world. nothing but problems. very poor engineering. engine access cover wouldn't...

Read full review
1.2

Dear Sir/Madam,
My wife and I own a Winnie Drop, model WD1780, VIN 54CTW1H13J303****, purchased in March of 2018 from Laz...

Read full review
1

We have a 2015 ACE Motor home from THOR . Worst quality Ive ever seen. All the vinyl surfaces have peeled off! Ugly !...

Read full review
No votes

Waiting on Winnebago for approval to fix some warranty work on my travel trailer thats been at the dealership for...

Read full review

Thor Motor Coach and Winnebago Industries Products and Services

Most reviewed product and services
  • Thor Motor Coach Rv (105 reviews)
  • Thor Motor Coach Rv Repair (9 reviews)
  • 2016 Thor Motor Coach Ace Rv (7 reviews)
  • Winnebago Industries Rv (79 reviews)
  • Winnebago Industries Warranty (10 reviews)
  • Winnebago Industries Rv Repair (8 reviews)