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Thor Motor Coach

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1.8
?

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  • 2 ISSUES RESOLVED
  • 32 COMPANY RESPONSES
  • 215 TOTAL REVIEWS
Rank
624 out of 5025
in Dealers category
Rating Details
Customer service
Product or Service Quality
Warranty
Value for money
Staff
Statistics of Customer Service Calls
  • TOTAL CALLS
    63
  • SUCCESSFUL
    63%
  • AVG CALL DURATION
    03:52
  • ISSUES RESOLVED
    10%
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Winnebago Industries

2.0
?

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  • 4 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 295 TOTAL REVIEWS
Rank
470 out of 5025
in Dealers category
Rating Details
Customer service
Product or Service Quality
Warranty
Value for money
Staff
Statistics of Customer Service Calls
  • TOTAL CALLS
    151
  • SUCCESSFUL
    62%
  • AVG CALL DURATION
    04:38
  • ISSUES RESOLVED
    4%
Top Products and Services
Rv
2
73 reviews
1.7
8 reviews
1
6 reviews

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Anonymous
#1698431

I contacted the Thor home office customer department about trying to get the part number for a door on my motor home. The local camping world in Mississippi was not having much luck after 3-4 days.

When I contacted the Thor home office customer service they provided the necessary part number in three (3) minutes.

Service was great. I love my 29FE motor home.

Anonymous
#1558102

I presently own a 40 foot Thor and a 24 foot Winnebago. Both purchased new, the Thor had new RV problems and all were repaired to my satisfaction. This is my forth new winnebago and in my opinion the quality and customer service has declined so much that I would never purchase another.

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