PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Thor Motor Coach and Winnebago Industries as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Thor Motor Coach
Winnebago Industries

Thor Motor Coach and Winnebago Industries Overview

Total reviews
269
348
Company responses
73
0
Issues resolved
2
5

Thor Motor Coach and Winnebago Industries Consumer Ratings

Rank
621 out of 4334 in Dealers category
593 out of 4334 in Dealers category
Customer service
504 in category
No votes
Product or Service Quality
584 in category
No votes
Warranty
501 in category
No votes
Value for money
557 in category
No votes

Thor Motor Coach and Winnebago Industries Rating Details

Customer service
1.4 (149 reviews)
No votes
Reviewer's quote

...Contacted Customer Service regarding bed slide issues. "Diane " tried to be helpful in locating specs and part numbers to no avail..

Read full review

Called for help and all the customer service wants to do is argue with me that I don't know what is wrong. no one will try to help me all they do is irritate me more. I have had the motor home in to repairs at camping world Nashville , TN Camping world in Idaho Idaho falls but it is not listed now,...

Read full review
Product or Service Quality
1.2 (145 reviews)
No votes
Reviewer's quote

Thor Motorcoach, in my opinion and with the experiences I have had with them, is a company that does not honor their product and shirks the responsibilities of correcting the problems that people encounter with their products. They are a MOST DISREPUTABLE company! I would caution anyone looking to...

Read full review

Oh and that GREAT Winnebago warranty? I have contacted four Utah area Winnebago dealers and the soonest they can schedule me for warranty service is NOVEMBER! Or take a week off and drive 1100 miles back to Iowa. As I sit here stranded with no power or water, and waiting a week for Winnebago to see...

Read full review
Warranty
1.4 (131 reviews)
No votes
Reviewer's quote

Had to pay $150 out of pocket to fix something (extended warranty cover most of it not THOR) that was reported while still under Manf Warranty. The inverter was replaced 5 or 6 times over a 6 month period. Still don't know what caused that but I had to buy a surge protector to put on my power...

Read full review

Transwest has had our Winnebago for over 2 weeks for warranty repair. They now say they are waiting on parts (Romex wire). I've offered twice to bring them wire but am told that they can't use my wire, it has to be Winnebago wire..

Read full review
Value for money
1.5 (127 reviews)
No votes
Reviewer's quote

...Biggest waste of our hard earned money...

Read full review

3)Trailer will be 4 years old in August 4)Trade-in value is very little due to paint and interior peeling issues 5)LaMesa RV warranty does not cover either issue Your Desired Resolution: Paint Restoration w/ preventative coating or new paint w/ preventative coating. Decals restored. Interior wall...

Read full review

Thor Motor Coach and Winnebago Industries Pros and Cons

Pros
  • Floor plan
  • Prompt attention to warrenty issues
  • Motor home design and layout very comfortable coach
  • We love the unit except
  • Exterior design good
  • Mercedes diesel
Cons
  • Warranty
  • Product assembly
  • Poor workmanship
  • Customer service
  • Winnebago customer service
  • Quality

Thor Motor Coach and Winnebago Industries Most Positive Reviews

Top rated reviews
5

I had no gas flow and no water. I called Thor on monday 8/22/16 and spoke to John V the service manager. He was very und...

Read full review
5

We purchased a 2014 Winnebago Tour in September 2013.
Was OK for the first 3 months, then the journey turned South.
Se...

Read full review
4.3

I have an ACE 29.1 2013 motor home. I purchased it with 6000 miles. From the day I took delivery it drives and rides lik...

Read full review
5

My Winnebago Tour has performed perfectly, it is a home away from home. All the convinces of our home, and more. Drives...

Read full review

Thor Motor Coach and Winnebago Industries Most Critical Reviews

Lowest rated reviews
1

I purchased a Thor motor coach in December 2014, I went to take it out on my first trip and it was dead. I took it in...

Read full review
1

Our greatest disappointment has been spending almost $100K on a brand new 2014 Winnebago ERA and learning that the deale...

Read full review
1

Thor motor coach is does not honor there warranty i bought this brand new motor home bring to the dealer 2 times so far...

Read full review
1

Purchase new from Camping World. Got it home and found out water heater was hooked up wrong. Will only heat water on...

Read full review

Thor Motor Coach and Winnebago Industries Latest Reviews

Recent published reviews
3

No charging of coach batteries from chasis alternator.neno

Read full review
No votes

My 2014 Winnebago Vista 26HE Has faded very badly. and is seriously in need of a repaint job.
For the first two years it...

Read full review
No votes

I am also interested in a class action law suit against Thor. There are many others I have found on this website who...

Read full review
2.8

Not honoring warranty repair. I have a 3 year warranty and the bug shield on the coach has failed. The say it's not...

Read full review

Thor Motor Coach and Winnebago Industries Products and Services

Most reviewed product and services
  • Thor Motor Coach Rv (101 reviews)
  • Thor Motor Coach Rv Repair (9 reviews)
  • 2016 Thor Motor Coach Ace Rv (7 reviews)
  • Winnebago Industries Rv (77 reviews)
  • Winnebago Industries Customer Care (12 reviews)
  • Winnebago Industries Warranty (10 reviews)