PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Thor Motor Coach and Winnebago Industries as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Thor Motor Coach
Winnebago Industries

Thor Motor Coach and Winnebago Industries Overview

Total reviews
247
323
Company responses
59
0
Issues resolved
2
5

Winnebago Industries was first mentioned on PissedConsumer on Feb 29, 2008 and since then this brand received 323 reviews. It is 76 reviews more than Thor Motor Coach received since Jan 25, 2015. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Winnebago Industries customer support team than with Thor Motor Coach customer service.

Thor Motor Coach and Winnebago Industries Consumer Ratings

Rank
630 out of 5346 in Dealers category
515 out of 5346 in Dealers category
Customer service
455 in category
357 in category
Product or Service Quality
536 in category
442 in category
Warranty
450 in category
364 in category

According to consumer ratings and reviews, Winnebago Industries ranks 115 points higher in the Dealers category than Thor Motor Coach. People gave Thor Motor Coach 1.5 stars for Customer service criterion in Dealers category and it is 1300 points higher than the worst rated brand in this category. At the same time, Winnebago Industries was rated 1.8 stars for Customer service criterion in this category and it is 1398 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Winnebago Industries has a higher rating than Thor Motor Coach. Regarding Warranty criterion, consumers gave Thor Motor Coach 1.4 stars and it is 74% greater than other in category. Winnebago Industries however was rated 1.9 stars and it is 79% greater than other in category.

Thor Motor Coach and Winnebago Industries Rating Details

Customer service
1.5 (140 reviews)
1.8 (145 reviews)
Reviewer's quote

...The dealers can't fix stuff and Thor is like too bad, and the customer is left in the middle with a pile of crap. This industry needs a rude awakening on quality. If you want a nightmare, buy a Thor from Camping World, lethal combination..

PissedConsumer1707396

They are OK with poor customer service and leaving a trail of unhappy Winnebago owners. If, a small business owner had these same business practices they would not survive. They can choose to have happy Winnebago owners of unhappy Winnebago owners, and they have simply chosen they are OK with...

PissedConsumer1723811
Product or Service Quality
1.3 (137 reviews)
1.6 (123 reviews)
Reviewer's quote

My unit is currently in for service for a water leak for a 2nd time. I originally took it to Camping World in Grain Valley, which is where we purchased the unit Aug 2018. They told us the water leak was from the hot water tank, the fitting wasn't installed correctly during assembly)...

Julie H

I have had similar problems with my 2018 View. First Trip, after everything working fine at the dealer, half the electrical outlets didn’t work. Used extension cords to run my CPAP and the TV... There is a single junction box for all the outlets that shorted out. The cook top would not stay lit....

Bill C
Warranty
1.4 (123 reviews)
1.9 (113 reviews)
Reviewer's quote

Coach is stored inside controlled environment. We have had 4 1/2 years seats just started flaking and cracking. Are there any recalls or warranty?

Lana H

All of they interior LED dome lights failed and were replaced under warranty they said they had a bad batch from China. Now the exterior led lites are failing the brake lites are going out one lite at a time. The LED strip lighting is failing on the awning the exterior lite under the awning is...

Scott B

Thor Motor Coach and Winnebago Industries Pros and Cons

Pros
  • Floor plan
  • Prompt attention to warrenty issues
  • Lack of quality control during manufacturing process
  • We love the unit except
  • Mercedes diesel
  • Great floor plans
Cons
  • Warranty
  • Product assembly
  • Poor workmanship
  • Customer service
  • Quality
  • Winnebago customer service

Thor Motor Coach and Winnebago Industries Most Positive Reviews

Top rated reviews
5

I had no gas flow and no water. I called Thor on monday 8/22/16 and spoke to John V the service manager. He was very und...

5

We purchased a 2014 Winnebago Tour in September 2013.
Was OK for the first 3 months, then the journey turned South.
Se...

Thor Motor Coach and Winnebago Industries Most Critical Reviews

Lowest rated reviews
1

I purchased a Thor motor coach in December 2014, I went to take it out on my first trip and it was dead. I took it in...

1

Our greatest disappointment has been spending almost $100K on a brand new 2014 Winnebago ERA and learning that the deale...

Thor Motor Coach and Winnebago Industries Latest Reviews

Recent published reviews
1.6

Lucky for me my friend bought this piece of crap not me. My problem is I am her friend/mechanic so I have fixed a lot...

Read all 247 reviews
1

Winnebago will not stand behind the quality of their product or installation, even when they admit the problem was...

Read all 323 reviews

Thor Motor Coach and Winnebago Industries Products and Services

Most reviewed product and services
  • Thor Motor Coach Rv (99 reviews)
  • 2016 Thor Motor Coach Ace Rv (7 reviews)
  • Thor Motor Coach Rv Repair (6 reviews)
  • Winnebago Industries Rv (76 reviews)
  • Winnebago Industries Customer Care (11 reviews)
  • Winnebago Industries Warranty (9 reviews)