PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Thor Motor Coach and Winnebago Industries as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Thor Motor Coach
Winnebago Industries

Thor Motor Coach and Winnebago Industries Overview

Total reviews
251
329
Company responses
62
0
Issues resolved
2
5

Winnebago Industries was first mentioned on PissedConsumer on Feb 29, 2008 and since then this brand received 329 reviews. It is 78 reviews more than Thor Motor Coach received since Jan 25, 2015. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Winnebago Industries customer support team than with Thor Motor Coach customer service.

Thor Motor Coach and Winnebago Industries Consumer Ratings

Rank
646 out of 5316 in Dealers category
534 out of 5316 in Dealers category
Customer service
464 in category
366 in category
Product or Service Quality
550 in category
457 in category
Warranty
459 in category
377 in category

According to consumer ratings and reviews, Winnebago Industries ranks 112 points higher in the Dealers category than Thor Motor Coach. People gave Thor Motor Coach 1.5 stars for Customer service criterion in Dealers category and it is 1344 points higher than the worst rated brand in this category. At the same time, Winnebago Industries was rated 1.8 stars for Customer service criterion in this category and it is 1442 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Winnebago Industries has a higher rating than Thor Motor Coach. Regarding Warranty criterion, consumers gave Thor Motor Coach 1.4 stars and it is 75% greater than other in category. Winnebago Industries however was rated 1.9 stars and it is 79% greater than other in category.

Thor Motor Coach and Winnebago Industries Rating Details

Customer service
1.5 (142 reviews)
1.8 (147 reviews)
Reviewer's quote

...In addition, poor customer service from Thor. Biggest waste of our hard earned money..

PissedConsumer1691312

They are OK with poor customer service and leaving a trail of unhappy Winnebago owners. If, a small business owner had these same business practices they would not survive. They can choose to have happy Winnebago owners of unhappy Winnebago owners, and they have simply chosen they are OK with...

PissedConsumer1723811
Product or Service Quality
1.3 (139 reviews)
1.6 (125 reviews)
Reviewer's quote

...I have left out a few things but, bottom line is that Thor has made a very poor quality RV, and Camping World is very slow, and does not repair things very well. This is by far, the worst purchase of our married lives, and we've been married over 40 years..

Gordon E

2015 Mercedes Benz sprinter chassis v6 diesel quality of Mercedes is amazing no rusting on under carriage. 2016 Winnebago Navion 24j components started to rust immediately underside areas no undercoating. The thin metal was not primed just painted with black gloss paint directly on bare metal this...

Scott B
Warranty
1.4 (125 reviews)
1.9 (114 reviews)
Reviewer's quote

...I inquired with Thor who could do warranty work, my unit was still under the 1 year warranty at this point. I pulled the unit from Camping World in Grain Valley and took it to my local repair shop. They sent me photos of an obvious previous water leak...

Julie H

...Not covered by warranty. We purchased a bad product!! This email is to notify you we have contacted and are working w/ Winnebago to try and resolve BAD Paint and interior wall coverings issues. Please note the emails to Winnebago are added to the body of this email...

John F

Thor Motor Coach and Winnebago Industries Pros and Cons

Pros
  • Floor plan
  • Prompt attention to warrenty issues
  • Lack of quality control during manufacturing process
  • We love the unit except
  • Mercedes diesel
  • Great floor plans
Cons
  • Warranty
  • Product assembly
  • Poor workmanship
  • Customer service
  • Quality
  • Winnebago customer service

Thor Motor Coach and Winnebago Industries Most Positive Reviews

Top rated reviews
5

I had no gas flow and no water. I called Thor on monday 8/22/16 and spoke to John V the service manager. He was very und...

5

We purchased a 2014 Winnebago Tour in September 2013.
Was OK for the first 3 months, then the journey turned South.
Se...

Thor Motor Coach and Winnebago Industries Most Critical Reviews

Lowest rated reviews
1

I purchased a Thor motor coach in December 2014, I went to take it out on my first trip and it was dead. I took it in...

1

Our greatest disappointment has been spending almost $100K on a brand new 2014 Winnebago ERA and learning that the deale...

Thor Motor Coach and Winnebago Industries Latest Reviews

Recent published reviews
1.3

We purchased our 2019 Thor 30 FE in Feb. of 2019. The same time of our purchase, we scheduled a check-up visit for May...

Read all 251 reviews

It is resolved.
Question :
Is there a replacement sofa bed (23H) which has a more flat upper cushion? 2006 View

Read all 329 reviews

Thor Motor Coach and Winnebago Industries Products and Services

Most reviewed product and services
  • Thor Motor Coach Rv (99 reviews)
  • Thor Motor Coach Rv Repair (8 reviews)
  • 2016 Thor Motor Coach Ace Rv (7 reviews)
  • Winnebago Industries Rv (77 reviews)
  • Winnebago Industries Customer Care (11 reviews)
  • Winnebago Industries Warranty (9 reviews)