PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Thor Motor Coach and Tiffin Motorhomes as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Thor Motor Coach

Thor Motor Coach

Has verified representatives
1.9
Thor Motor Coach
Tiffin Motorhomes

Thor Motor Coach and Tiffin Motorhomes Overview

Total reviews
250
12
Company responses
61
0
Issues resolved
2
1

Thor Motor Coach was first mentioned on PissedConsumer on Jan 25, 2015 and since then this brand received 250 reviews. It is 238 reviews more than Tiffin Motorhomes received since Jan 3, 2019. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Tiffin Motorhomes customer support team than with Thor Motor Coach customer service.

Thor Motor Coach and Tiffin Motorhomes Consumer Ratings

Rank
646 out of 5315 in Dealers category
279 out of 5315 in Dealers category
Customer service
463 in category
126 in category
Product or Service Quality
550 in category
307 in category
Warranty
462 in category
485 in category

According to consumer ratings and reviews, Tiffin Motorhomes ranks 367 points higher in the Dealers category than Thor Motor Coach. People gave Thor Motor Coach 1.5 stars for Customer service criterion in Dealers category and it is 1345 points higher than the worst rated brand in this category. At the same time, Tiffin Motorhomes was rated 3.2 stars for Customer service criterion in this category and it is 1682 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Tiffin Motorhomes has a higher rating than Thor Motor Coach. Regarding Warranty criterion, consumers gave Thor Motor Coach 1.4 stars and it is 74% greater than other in category. Tiffin Motorhomes however was rated 1.3 stars and it is 73% greater than other in category.

Thor Motor Coach and Tiffin Motorhomes Rating Details

Customer service
1.5 (141 reviews)
3.2 (5 reviews)
Reviewer's quote

...In addition, poor customer service from Thor. Biggest waste of our hard earned money..

PissedConsumer1691312

...What happened to customer service after the sale or even being honest with me? Bruce C. Cressman Salinas, California..

Ediberto
Product or Service Quality
1.3 (138 reviews)
2 (6 reviews)
Reviewer's quote

...Great features and floor plan, but the quality of the build has been an absolute nightmare. Just thinking about it stresses me out. Thor does not support their product or their dealers...

PissedConsumer1707396

...In conclusion be very careful when you purchase a MH, get the warranty, it will be important you will need it, or open up a MH repair service you will become wealthy...

Joe A
Warranty
1.4 (124 reviews)
1.3 (4 reviews)
Reviewer's quote

...I inquired with Thor who could do warranty work, my unit was still under the 1 year warranty at this point. I pulled the unit from Camping World in Grain Valley and took it to my local repair shop. They sent me photos of an obvious previous water leak...

Julie H

...They indicated it was out of warranty and nothing could be done. So manufacturing issues are outside of warranty after 5 year warranty. So its a gamble, will it make it to out of warranty and we are okay and not our problem...

William M

Thor Motor Coach and Tiffin Motorhomes Pros and Cons

Pros
  • Floor plan
  • Prompt attention to warrenty issues
  • Lack of quality control during manufacturing process
  • We like our motor home
Cons
  • Warranty
  • Product assembly
  • Poor workmanship
  • Transmission seized up after 26000 miles
  • Product quality

Thor Motor Coach and Tiffin Motorhomes Most Positive Reviews

Top rated reviews
5

I had no gas flow and no water. I called Thor on monday 8/22/16 and spoke to John V the service manager. He was very und...

5

I had previously submitted a post about a manufacturing issue and Tiffin not responding favorably. As of today talked...

Thor Motor Coach and Tiffin Motorhomes Most Critical Reviews

Lowest rated reviews
1

I purchased a Thor motor coach in December 2014, I went to take it out on my first trip and it was dead. I took it in...

1

We were on I-10 in California. Level hwy by Indio, CA. Only 26,000 miles on gas rig. Bought new. Service up to date.
I ca...

Thor Motor Coach and Tiffin Motorhomes Latest Reviews

Recent published reviews

Disgusted with sloppy workmanship from Thor

Read all 250 reviews

I couldn't get through Tiffin... Kept getting July and November holiday hour recordings!!! What is the service phone...

Read all 12 reviews

Thor Motor Coach and Tiffin Motorhomes Products and Services

Most reviewed product and services
  • Thor Motor Coach Rv (99 reviews)
  • Thor Motor Coach Rv Repair (8 reviews)
  • 2016 Thor Motor Coach Ace Rv (7 reviews)
  • Tiffin Motorhomes Rv (6 reviews)
  • 2015 Tiffin Motorhomes Allegro Rv (1 review)