PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Thor Motor Coach and Tiffin Motorhomes as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Thor Motor Coach
Has Verified Representatives
2.0
Thor Motor Coach
Tiffin Motorhomes

Thor Motor Coach and Tiffin Motorhomes Overview

Total reviews 289 22
Company responses 86 0
Issues resolved 2 1

Thor Motor Coach and Tiffin Motorhomes Consumer Ratings

Rank
659 out of 4308 in Dealers category
22 out of 434 in Auto category
Customer service
527 in category
15 in category
Product or Service Quality
609 in category
24 in category
Warranty
524 in category
31 in category
Value for money
596 in category
17 in category

Thor Motor Coach and Tiffin Motorhomes Rating Details

Customer service
1.5 (160 reviews)
3.2 (9 reviews)
Reviewer's quote

...The Thor customer service team reached out immediately and agreed that there may be an issue with the pump. Thor is sending a replacement directly to me. I appreciate the quick response from both Thor and PissedConsumer..

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...What happened to customer service after the sale or even being honest with me? Bruce C. Cressman Salinas, California..

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Product or Service Quality
1.3 (156 reviews)
2.3 (8 reviews)
Reviewer's quote

...very poor quality and fit and finish..

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This situation also happened when I first bought the rig and the service people fixed it and told me it was a gfi issue. And there in is the problem. No where - NO WHERE - in the manual or in any of the documentation I received with this 2019 Phaeton does it tell you anything about where gifs are...

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Warranty
1.4 (138 reviews)
1.8 (6 reviews)
Reviewer's quote

Other problems, damage to the floor from water leaks during warranty period and damage caused to the floor from warranty service of the slide out were refused by a dispute and "finger-pointing" between the manufacture and service center. It did take a lot of time and effort to get what we did get....

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...I guess the Tiffin Company know this that is why they only give you a 1 year warranty on their MH's. Even getting repairs done is a nightmare, always 20 to 30 MH's ahead of you on repairs. This is not how we planed to spend our retirement sitting in Redbay Al waiting for repairs on our MH...

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Value for money
1.5 (136 reviews)
2.8 (9 reviews)
Reviewer's quote

...Would love to get rid of this piece of crap but have so much money tied up in it now dont know what to do:sad: If there is still a class action suit being considered we are in!!..

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All started when we got talking to people about Tiffin allegro 40ft (ca. 12 m). Bus, got all good reviews. But we must have got the lemon of the bunch. We traded in our other motor home which had NO problems.We got our first 2019 Tiffin 40allergo bus from lazy days Tampa .So far less than one year...

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Thor Motor Coach and Tiffin Motorhomes Pros and Cons

Pros
  • Floor plan
  • Prompt attention to warrenty issues
  • Motor home design and layout very comfortable coach
  • We like our motor home
  • Easy to operate
Cons
  • Poor workmanship
  • Poor customer service
  • Warranty
  • Transmission seized up after 26000 miles
  • Product quality
  • Just a motor home

Thor Motor Coach and Tiffin Motorhomes Most Positive Reviews

Top rated reviews
5

I had no gas flow and no water. I called Thor on monday 8/22/16 and spoke to John V the service manager. He was very und...

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5

I had previously submitted a post about a manufacturing issue and Tiffin not responding favorably. As of today talked...

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4.3

I have an ACE 29.1 2013 motor home. I purchased it with 6000 miles. From the day I took delivery it drives and rides lik...

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5

Fixed all our problems. We love our MH..

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Thor Motor Coach and Tiffin Motorhomes Most Critical Reviews

Lowest rated reviews
1

I purchased a Thor motor coach in December 2014, I went to take it out on my first trip and it was dead. I took it in...

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1

We were on I-10 in California. Level hwy by Indio, CA. Only 26,000 miles on gas rig. Bought new. Service up to date.
I ca...

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1

Thor motor coach is does not honor there warranty i bought this brand new motor home bring to the dealer 2 times so far...

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1

Purchased my 2016 Allegro Bus from Happy Daze RV February 2019 and have had nothing but problems since. Our first trip...

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Thor Motor Coach and Tiffin Motorhomes Latest Reviews

Recent published reviews
1.4

purchased brand new in 2018 at camping world. nothing but problems. very poor engineering. engine access cover wouldn't...

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No votes

replaced 3 circuit boards for leveling legs

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1

We have a 2015 ACE Motor home from THOR . Worst quality Ive ever seen. All the vinyl surfaces have peeled off! Ugly !...

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No votes

As it turned out there is a second inverter for the fridge. Didn't know that. All I had to do was turn it in. Tiffin...

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Thor Motor Coach and Tiffin Motorhomes Products and Services

Most reviewed product and services
  • Thor Motor Coach Rv (105 reviews)
  • Thor Motor Coach Rv Repair (9 reviews)
  • 2016 Thor Motor Coach Ace Rv (7 reviews)
  • Tiffin Motorhomes Rv (6 reviews)
  • 2015 Tiffin Motorhomes Allegro Rv (1 review)
  • 2012 Tiffin Motorhomes Allegro Rv (1 review)