PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Thor Motor Coach and Tiffin Motorhomes as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Thor Motor Coach

Thor Motor Coach

Has verified representatives
1.9
Thor Motor Coach
Tiffin Motorhomes

Thor Motor Coach and Tiffin Motorhomes Overview

Total reviews
247
10
Company responses
59
0
Issues resolved
2
1

Thor Motor Coach was first mentioned on PissedConsumer on Jan 25, 2015 and since then this brand received 247 reviews. It is 237 reviews more than Tiffin Motorhomes received since Jan 3, 2019. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Tiffin Motorhomes customer support team than with Thor Motor Coach customer service.

Thor Motor Coach and Tiffin Motorhomes Consumer Ratings

Rank
630 out of 5346 in Dealers category
195 out of 5346 in Dealers category
Customer service
455 in category
107 in category
Product or Service Quality
536 in category
279 in category
Warranty
450 in category
465 in category

According to consumer ratings and reviews, Tiffin Motorhomes ranks 435 points higher in the Dealers category than Thor Motor Coach. People gave Thor Motor Coach 1.5 stars for Customer service criterion in Dealers category and it is 1300 points higher than the worst rated brand in this category. At the same time, Tiffin Motorhomes was rated 3.8 stars for Customer service criterion in this category and it is 1648 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Tiffin Motorhomes has a higher rating than Thor Motor Coach. Regarding Warranty criterion, consumers gave Thor Motor Coach 1.4 stars and it is 74% greater than other in category. Tiffin Motorhomes however was rated 1.3 stars and it is 74% greater than other in category.

Thor Motor Coach and Tiffin Motorhomes Rating Details

Customer service
1.5 (140 reviews)
3.8 (4 reviews)
Reviewer's quote

...The dealers can't fix stuff and Thor is like too bad, and the customer is left in the middle with a pile of crap. This industry needs a rude awakening on quality. If you want a nightmare, buy a Thor from Camping World, lethal combination..

PissedConsumer1707396

I had previously submitted a post about a manufacturing issue and Tiffin not responding favorably. As of today talked with Tiffin owner and the issue was resolved in a very positive manner. Sometimes it takes a little extra effort to take care of issues. Tiffin MH is awesome. Thanks

William M
Product or Service Quality
1.3 (137 reviews)
2.2 (5 reviews)
Reviewer's quote

My unit is currently in for service for a water leak for a 2nd time. I originally took it to Camping World in Grain Valley, which is where we purchased the unit Aug 2018. They told us the water leak was from the hot water tank, the fitting wasn't installed correctly during assembly)...

Julie H

...In conclusion be very careful when you purchase a MH, get the warranty, it will be important you will need it, or open up a MH repair service you will become wealthy...

Joe A
Warranty
1.4 (123 reviews)
1.3 (3 reviews)
Reviewer's quote

Coach is stored inside controlled environment. We have had 4 1/2 years seats just started flaking and cracking. Are there any recalls or warranty?

Lana H

...They indicated it was out of warranty and nothing could be done. So manufacturing issues are outside of warranty after 5 year warranty. So its a gamble, will it make it to out of warranty and we are okay and not our problem...

William M

Thor Motor Coach and Tiffin Motorhomes Pros and Cons

Pros
  • Floor plan
  • Prompt attention to warrenty issues
  • Lack of quality control during manufacturing process
  • We like our motor home
Cons
  • Warranty
  • Product assembly
  • Poor workmanship
  • Transmission seized up after 26000 miles

Thor Motor Coach and Tiffin Motorhomes Most Positive Reviews

Top rated reviews
5

I had no gas flow and no water. I called Thor on monday 8/22/16 and spoke to John V the service manager. He was very und...

5

I had previously submitted a post about a manufacturing issue and Tiffin not responding favorably. As of today talked...

Thor Motor Coach and Tiffin Motorhomes Most Critical Reviews

Lowest rated reviews
1

I purchased a Thor motor coach in December 2014, I went to take it out on my first trip and it was dead. I took it in...

1

We were on I-10 in California. Level hwy by Indio, CA. Only 26,000 miles on gas rig. Bought new. Service up to date.
I ca...

Thor Motor Coach and Tiffin Motorhomes Latest Reviews

Recent published reviews
1.6

Lucky for me my friend bought this piece of crap not me. My problem is I am her friend/mechanic so I have fixed a lot...

Read all 247 reviews

I need to speak to some one my name is Daniel at 336-957-1147 do I have to charge my chassis batteries I have aTiffin...

Read all 10 reviews

Thor Motor Coach and Tiffin Motorhomes Products and Services

Most reviewed product and services
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