PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Winnebago Industries and Thor Industries as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Winnebago Industries
Thor Industries

Winnebago Industries and Thor Industries Overview

Total reviews 355 313
Company responses 0 0
Issues resolved 5 2

Winnebago Industries and Thor Industries Consumer Ratings

Rank
607 out of 4446 in Dealers category
861 out of 4446 in Dealers category
Customer service
407 in category
522 in category
Product or Service Quality
504 in category
579 in category
Value for money
498 in category
582 in category
Warranty
420 in category
502 in category

Winnebago Industries and Thor Industries Rating Details

Customer service
1.8 (155 reviews)
1.4 (144 reviews)
Reviewer's quote

Called for help and all the customer service wants to do is argue with me that I don't know what is wrong. no one will try to help me all they do is irritate me more. I have had the motor home in to repairs at camping world Nashville , TN Camping world in Idaho Idaho falls but it is not listed now,...

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...I have called Thor customer service many times along with CW customer service and they blame each other..

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Product or Service Quality
1.6 (137 reviews)
1.3 (139 reviews)
Reviewer's quote

...Not very good customer service. Craig Young 847-651-8040..

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...The quality of these RV's is unbelievably poor. Our coach entrance door is now delaminating and they refuse to fix it. How can this happen to a 2018 When we bought it in 2018, we never thought to look under it because it was new...

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Value for money
1.8 (126 reviews)
1.5 (110 reviews)
Reviewer's quote

3)Trailer will be 4 years old in August 4)Trade-in value is very little due to paint and interior peeling issues 5)LaMesa RV warranty does not cover either issue Your Desired Resolution: Paint Restoration w/ preventative coating or new paint w/ preventative coating. Decals restored. Interior wall...

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... then I would of never purchased this RV now Im suppose to spend thousands of dollars redoing the captains chairs the couch and dinette after spending so much money for our rig? What a joke! Next step is to contact a lawyer and post pictures on social media because we shouldnt be responsible to re-do our furniture! Especially since they have known about this issue for years now and continue to install the same pleater/leather....

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Warranty
1.9 (123 reviews)
1.5 (111 reviews)
Reviewer's quote

Oh and that GREAT Winnebago warranty? I have contacted four Utah area Winnebago dealers and the soonest they can schedule me for warranty service is NOVEMBER! Or take a week off and drive 1100 miles back to Iowa. As I sit here stranded with no power or water, and waiting a week for Winnebago to see...

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...systems keep tripping the breakers there are 1000s of complaints about this problems why hasnt anyone found a fix we have a 2019 Thor ACE the extended warranty doesnt cover that. They need a recall to fix this system I think the customers should start a class action law suit against all the manufacturers so it will get...

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Winnebago Industries and Thor Industries Pros and Cons

Pros
  • We love the unit except
  • Exterior design good
  • Mercedes diesel
  • Layout of the rig
  • Rv lifestyle and the floorplan
  • Storage capabilities
Cons
  • Customer service
  • Winnebago customer service
  • Quality
  • Customer service
  • Product quality
  • Company response to problems

Winnebago Industries and Thor Industries Most Positive Reviews

Top rated reviews
5

We purchased a 2014 Winnebago Tour in September 2013.
Was OK for the first 3 months, then the journey turned South.
Se...

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5

Hi,
I own a Thor Jazz 2008 model ( 2960 RLDU ) Fifth wheel in Australia.
I'm having problems with cracks on the corners of...

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5

My Winnebago Tour has performed perfectly, it is a home away from home. All the convinces of our home, and more. Drives...

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4.6

I asked for technical assistance and I have not heard anything yet but it was 30 minutes ago

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Winnebago Industries and Thor Industries Most Critical Reviews

Lowest rated reviews
1

Our greatest disappointment has been spending almost $100K on a brand new 2014 Winnebago ERA and learning that the deale...

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1

Purchased a brand new 2015 Thor Chateau for Camping World in Myrtle Beach, SC. First off the customer service the...

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1

Purchase new from Camping World. Got it home and found out water heater was hooked up wrong. Will only heat water on...

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1

Dear Thor Motorcoach, Inc.,
Where do I begin? The nightmare we had when we purchased our 2014 A.C.E. 27.1 or with the co...

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Winnebago Industries and Thor Industries Latest Reviews

Recent published reviews
2.4

Your phone recording said you close at noon and anyone on hold would be able to leave a message for a call back. Instead...

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No votes

Could not physically find the VIN on this motorhome for Nebraska sheriff's inspection.

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No votes

Ive had good luck with my 86 Chieftain 4 years, 2000 Adventurer 35u 6 years, and 2001 Adventurer 37g 10 years. Ive...

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2.6

bought this vehicle privately. Could not find a VIN anywhere on this vehicle. Have title in hand, with lots of past...

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Winnebago Industries and Thor Industries Products and Services

Most reviewed product and services
  • Winnebago Industries Rv (77 reviews)
  • Winnebago Industries Customer Care (12 reviews)
  • Winnebago Industries Warranty (10 reviews)
  • Thor Industries Rv (27 reviews)
  • Thor Industries Rv Repair (7 reviews)
  • Thor Industries Customer Care (6 reviews)