PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Winnebago Industries and Thor Industries as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Winnebago Industries
Thor Industries

Winnebago Industries and Thor Industries Overview

Total reviews
329
288
Company responses
0
0
Issues resolved
5
2

Winnebago Industries was first mentioned on PissedConsumer on Feb 29, 2008 and since then this brand received 329 reviews. It is 41 reviews more than Thor Industries received since Jun 1, 2012. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Winnebago Industries customer support team than with Thor Industries customer service.

Winnebago Industries and Thor Industries Consumer Ratings

Rank
534 out of 5315 in Dealers category
775 out of 5315 in Dealers category
Customer service
367 in category
489 in category
Staff
345 in category
542 in category
Product or Service Quality
459 in category
543 in category

According to consumer ratings and reviews, Winnebago Industries ranks 241 points higher in the Dealers category than Thor Industries. People gave Winnebago Industries 1.8 stars for Customer service criterion in Dealers category and it is 1443 points higher than the worst rated brand in this category. At the same time, Thor Industries was rated 1.4 stars for Customer service criterion in this category and it is 1321 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Winnebago Industries has a higher rating than Thor Industries. Regarding Product or Service Quality criterion, consumers gave Winnebago Industries 1.6 stars and it is 75% greater than other in category. Thor Industries however was rated 1.3 stars and it is 70% greater than other in category.

Winnebago Industries and Thor Industries Rating Details

Customer service
1.8 (147 reviews)
1.4 (134 reviews)
Reviewer's quote

They are OK with poor customer service and leaving a trail of unhappy Winnebago owners. If, a small business owner had these same business practices they would not survive. They can choose to have happy Winnebago owners of unhappy Winnebago owners, and they have simply chosen they are OK with...

PissedConsumer1723811

...I have called Thor customer service many times along with CW customer service and they blame each other..

Ronald R
Staff
2.1 (133 reviews)
1.6 (116 reviews)
Reviewer's quote

...A warning to all future Winniebago product owner, get rid of it, and buy a Jayco product, at least they work eith you to fix any problems, the staff at Jajco are amazing. Buy Jayco products, they believe in customer service..

PissedConsumer924618

I am contacting you about our 2018 ARIA . As we have had multiple issues with this coach , with slides not working properly if at all ,refrigerator falling into the slide , walls popping loose in the mid coach bath and the bedroom and tile falling off the walls in the kitchen and floor tiles marred...

PissedConsumer1723135
Product or Service Quality
1.6 (125 reviews)
1.3 (126 reviews)
Reviewer's quote

2015 Mercedes Benz sprinter chassis v6 diesel quality of Mercedes is amazing no rusting on under carriage. 2016 Winnebago Navion 24j components started to rust immediately underside areas no undercoating. The thin metal was not primed just painted with black gloss paint directly on bare metal this...

Scott B

... (Mr Steinert) is aware that this is my residence and is on blocks for leveling, and is still requiring that this rv has to be taken to an authorized keystone service representative. I have informed Mr Steinert, there is an authorized keystone mobile technician here in the area but keystone is unwilling to pay for technician to troubleshoot...

Jeanmarie

Winnebago Industries and Thor Industries Pros and Cons

Pros
  • We love the unit except
  • Mercedes diesel
  • Great floor plans
  • Layout of the rig
  • Rv lifestyle and the floorplan
  • Storage capabilities
Cons
  • Customer service
  • Quality
  • Winnebago customer service
  • Customer service
  • Product quality
  • Company response to problems

Winnebago Industries and Thor Industries Most Positive Reviews

Top rated reviews
5

We purchased a 2014 Winnebago Tour in September 2013.
Was OK for the first 3 months, then the journey turned South.
Se...

4.5

The cabnet that store my food keeps opening and I have only owned my winds port 2015 7 months in for warranty and they s...

Winnebago Industries and Thor Industries Most Critical Reviews

Lowest rated reviews
1

Our greatest disappointment has been spending almost $100K on a brand new 2014 Winnebago ERA and learning that the deale...

1

Purchased a brand new 2015 Thor Chateau for Camping World in Myrtle Beach, SC. First off the customer service the...

Winnebago Industries and Thor Industries Latest Reviews

Recent published reviews

It is resolved.
Question :
Is there a replacement sofa bed (23H) which has a more flat upper cushion? 2006 View

Read all 329 reviews
1

I have a 2018 keystone Montana high Country 362RD, and Keystone is unwilling to assist a disabled veteran in resolving...

Read all 288 reviews

Winnebago Industries and Thor Industries Products and Services

Most reviewed product and services
  • Winnebago Industries Rv (77 reviews)
  • Winnebago Industries Customer Care (11 reviews)
  • Winnebago Industries Warranty (9 reviews)
  • Thor Industries Rv (23 reviews)
  • Thor Industries Rv Repair (6 reviews)
  • Thor Industries Customer Care (5 reviews)