PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Thor Industries and Winnebago Industries as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Thor Industries
Winnebago Industries

Thor Industries and Winnebago Industries Overview

Total reviews 313 355
Company responses 0 0
Issues resolved 2 5

Thor Industries and Winnebago Industries Consumer Ratings

Rank
861 out of 4446 in Dealers category
607 out of 4446 in Dealers category
Customer service
522 in category
407 in category
Product or Service Quality
579 in category
504 in category
Price Affordability
469 in category
467 in category
Warranty
502 in category
420 in category

Thor Industries and Winnebago Industries Rating Details

Customer service
1.4 (144 reviews)
1.8 (155 reviews)
Reviewer's quote

...I have called Thor customer service many times along with CW customer service and they blame each other..

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Called for help and all the customer service wants to do is argue with me that I don't know what is wrong. no one will try to help me all they do is irritate me more. I have had the motor home in to repairs at camping world Nashville , TN Camping world in Idaho Idaho falls but it is not listed now,...

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Product or Service Quality
1.3 (139 reviews)
1.6 (137 reviews)
Reviewer's quote

...The quality of these RV's is unbelievably poor. Our coach entrance door is now delaminating and they refuse to fix it. How can this happen to a 2018 When we bought it in 2018, we never thought to look under it because it was new...

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...Not very good customer service. Craig Young 847-651-8040..

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Price Affordability
2.4 (113 reviews)
2.4 (115 reviews)
Reviewer's quote

Now $500 compared to the overall price of $93,000 may seem insignificant but as you will see further in this letter the $500 and $600 charges keep adding up! The walk-through and orientation was supposed to be designed to familiarize the customer with the outer and inner workings of the motor...

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...And you would think the quality would match the price but this is not the case. Maybe a class action suit under the lemon law would wake them up..

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Warranty
1.5 (111 reviews)
1.9 (123 reviews)
Reviewer's quote

...systems keep tripping the breakers there are 1000s of complaints about this problems why hasnt anyone found a fix we have a 2019 Thor ACE the extended warranty doesnt cover that. They need a recall to fix this system I think the customers should start a class action law suit against all the manufacturers so it will get...

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Oh and that GREAT Winnebago warranty? I have contacted four Utah area Winnebago dealers and the soonest they can schedule me for warranty service is NOVEMBER! Or take a week off and drive 1100 miles back to Iowa. As I sit here stranded with no power or water, and waiting a week for Winnebago to see...

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Thor Industries and Winnebago Industries Pros and Cons

Pros
  • Layout of the rig
  • Rv lifestyle and the floorplan
  • Storage capabilities
  • We love the unit except
  • Exterior design good
  • Mercedes diesel
Cons
  • Customer service
  • Product quality
  • Company response to problems
  • Customer service
  • Winnebago customer service
  • Quality

Thor Industries and Winnebago Industries Most Positive Reviews

Top rated reviews
5

Hi,
I own a Thor Jazz 2008 model ( 2960 RLDU ) Fifth wheel in Australia.
I'm having problems with cracks on the corners of...

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5

We purchased a 2014 Winnebago Tour in September 2013.
Was OK for the first 3 months, then the journey turned South.
Se...

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4.6

I asked for technical assistance and I have not heard anything yet but it was 30 minutes ago

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5

My Winnebago Tour has performed perfectly, it is a home away from home. All the convinces of our home, and more. Drives...

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Thor Industries and Winnebago Industries Most Critical Reviews

Lowest rated reviews
1

Purchased a brand new 2015 Thor Chateau for Camping World in Myrtle Beach, SC. First off the customer service the...

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1

Our greatest disappointment has been spending almost $100K on a brand new 2014 Winnebago ERA and learning that the deale...

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1

Dear Thor Motorcoach, Inc.,
Where do I begin? The nightmare we had when we purchased our 2014 A.C.E. 27.1 or with the co...

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1

Purchase new from Camping World. Got it home and found out water heater was hooked up wrong. Will only heat water on...

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Thor Industries and Winnebago Industries Latest Reviews

Recent published reviews
No votes

Could not physically find the VIN on this motorhome for Nebraska sheriff's inspection.

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2.4

Your phone recording said you close at noon and anyone on hold would be able to leave a message for a call back. Instead...

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2.6

bought this vehicle privately. Could not find a VIN anywhere on this vehicle. Have title in hand, with lots of past...

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No votes

Ive had good luck with my 86 Chieftain 4 years, 2000 Adventurer 35u 6 years, and 2001 Adventurer 37g 10 years. Ive...

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Thor Industries and Winnebago Industries Products and Services

Most reviewed product and services
  • Thor Industries Rv (27 reviews)
  • Thor Industries Rv Repair (7 reviews)
  • Thor Industries Customer Care (6 reviews)
  • Winnebago Industries Rv (77 reviews)
  • Winnebago Industries Customer Care (12 reviews)
  • Winnebago Industries Warranty (10 reviews)