PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Thor Industries and Winnebago Industries as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Thor Industries
Winnebago Industries

Thor Industries and Winnebago Industries Overview

Total reviews
287
323
Company responses
0
0
Issues resolved
2
5

Winnebago Industries was first mentioned on PissedConsumer on Feb 29, 2008 and since then this brand received 323 reviews. It is 36 reviews more than Thor Industries received since Jun 1, 2012. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Winnebago Industries customer support team than with Thor Industries customer service.

Thor Industries and Winnebago Industries Consumer Ratings

Rank
757 out of 5344 in Dealers category
515 out of 5344 in Dealers category
Customer service
479 in category
357 in category
Product or Service Quality
527 in category
442 in category
Staff
527 in category
335 in category

According to consumer ratings and reviews, Winnebago Industries ranks 242 points higher in the Dealers category than Thor Industries. People gave Thor Industries 1.4 stars for Customer service criterion in Dealers category and it is 1275 points higher than the worst rated brand in this category. At the same time, Winnebago Industries was rated 1.8 stars for Customer service criterion in this category and it is 1397 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Winnebago Industries has a higher rating than Thor Industries. Regarding Staff criterion, consumers gave Thor Industries 1.6 stars and it is 70% greater than other in category. Winnebago Industries however was rated 2.1 stars and it is 81% greater than other in category.

Thor Industries and Winnebago Industries Rating Details

Customer service
1.4 (133 reviews)
1.8 (145 reviews)
Reviewer's quote

...I have called Thor customer service many times along with CW customer service and they blame each other..

Ronald R

They are OK with poor customer service and leaving a trail of unhappy Winnebago owners. If, a small business owner had these same business practices they would not survive. They can choose to have happy Winnebago owners of unhappy Winnebago owners, and they have simply chosen they are OK with...

PissedConsumer1723811
Product or Service Quality
1.3 (125 reviews)
1.6 (123 reviews)
Reviewer's quote

...ue to point to the workmanship and materials and so far THORS lack of concern and communication I find it harder and harder to express my confidence in a THOR product to any other potential buyers when the company itself declines to stand by their product. I am hoping that Thor will step up and back their product. Please let me know what ...

PissedConsumer1723135

I have had similar problems with my 2018 View. First Trip, after everything working fine at the dealer, half the electrical outlets didn’t work. Used extension cords to run my CPAP and the TV... There is a single junction box for all the outlets that shorted out. The cook top would not stay lit....

Bill C
Staff
1.6 (116 reviews)
2.1 (131 reviews)
Reviewer's quote

Ordered parts for our RV. I had to go through a Dealer so I chose Total Value RV out of Elkhart, IN. I received the total of around $1695.39 plus shipping cost so I agree (thinking $200 max) When I received alert for my credit card was charged $2533.26. So that is $837.87 shipping.... Really, Im so...

BRENT V

...A warning to all future Winniebago product owner, get rid of it, and buy a Jayco product, at least they work eith you to fix any problems, the staff at Jajco are amazing. Buy Jayco products, they believe in customer service..

PissedConsumer924618

Thor Industries and Winnebago Industries Pros and Cons

Pros
  • Layout of the rig
  • Rv lifestyle and the floorplan
  • Storage capabilities
  • We love the unit except
  • Mercedes diesel
  • Great floor plans
Cons
  • Customer service
  • Product quality
  • Company response to problems
  • Customer service
  • Quality
  • Winnebago customer service

Thor Industries and Winnebago Industries Most Positive Reviews

Top rated reviews
4.5

The cabnet that store my food keeps opening and I have only owned my winds port 2015 7 months in for warranty and they s...

5

We purchased a 2014 Winnebago Tour in September 2013.
Was OK for the first 3 months, then the journey turned South.
Se...

Thor Industries and Winnebago Industries Most Critical Reviews

Lowest rated reviews
No votes
1

Our greatest disappointment has been spending almost $100K on a brand new 2014 Winnebago ERA and learning that the deale...

Thor Industries and Winnebago Industries Latest Reviews

Recent published reviews
1.3

I am contacting you about our 2018 ARIA . As we have had multiple issues with this coach , with slides not working prope...

Read all 287 reviews
1

Winnebago will not stand behind the quality of their product or installation, even when they admit the problem was...

Read all 323 reviews

Thor Industries and Winnebago Industries Products and Services

Most reviewed product and services
  • Thor Industries Rv (23 reviews)
  • Thor Industries Rv Repair (6 reviews)
  • Thor Industries Customer Care (5 reviews)
  • Winnebago Industries Rv (76 reviews)
  • Winnebago Industries Customer Care (11 reviews)
  • Winnebago Industries Warranty (9 reviews)