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Thomasville Furniture

Furniture and Decor
  • 0 ISSUES RESOLVED
  • 152 TOTAL REVIEWS
  • $200K CLAIMED LOSSES
  • $3.2K AVERAGE LOSS
1.8
Customer service
Reliability
Staff
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Accepted a return and i got a full refund 1
  • Satisfied with repair service 1

Customers don't like

  • Customer service1
  • Lying representative that do not honor agreement1
  • No response1
  • Quality of furniture for the price charged1
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West Elm

Furniture and Decor
Has verified representatives
  • 7 ISSUES RESOLVED
  • 11 COMPANY RESPONSES
  • 492 TOTAL REVIEWS
  • $150K CLAIMED LOSSES
  • $891 AVERAGE LOSS
1.9
Customer service
Reliability
Staff
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Design aesthetic 9
  • Design 6
  • Merchandise 6
  • Product design 5
  • Style and design 4

Customers don't like

  • Customer service22
  • Lack of action to fix the problem7
  • Customer service response6
  • Late delivery6
  • Delivery and product quality5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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