Thomasville Furniture vs West Elm

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Thomasville Furniture

Furniture and Decor
  • 0 ISSUES RESOLVED
  • 145 TOTAL REVIEWS
  • $190K CLAIMED LOSSES
  • $3.2K AVERAGE LOSS
2.1
Customer service
Reliability
Staff
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Satisfied with repair service 1

Customers don't like

  • Broken furniture1
  • No response1
  • Trying to contact1

Products by Thomasville Furniture

No items

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West Elm

Furniture and Decor
  • 4 ISSUES RESOLVED
  • 446 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $877 AVERAGE LOSS
1.8
Customer service
Reliability
Staff
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Design aesthetic 9
  • Design 6
  • Merchandise 6
  • Product design 5
  • Style and design 3

Customers don't like

  • Customer service35
  • Late delivery13
  • Delivery11
  • Delivery time frame10
  • Lack of action to fix the problem10

Products by West Elm

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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