PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Thomasnet and Thumbtack as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Thomasnet

Thomasnet

Has verified representatives
3.0
Thumbtack

Thumbtack

1.9
Thomasnet
Thumbtack

Thomasnet and Thumbtack Overview

Total reviews
22
2966
Company responses
6
0
Issues resolved
0
5

Thumbtack was first mentioned on PissedConsumer on May 18, 2012 and since then this brand received 2966 reviews. It is 2944 reviews more than Thomasnet received since May 24, 2013.

Thomasnet and Thumbtack Consumer Ratings

Rank
22 out of 471 in Auctions and Marketplaces category
70 out of 471 in Auctions and Marketplaces category
Customer service
16 in category
35 in category
Exchange, Refund and Cancellation Policy
24 in category
37 in category
Website
20 in category
63 in category

According to consumer ratings and reviews, Thomasnet ranks 48 points higher in the Auctions and Marketplaces category than Thumbtack. People gave Thomasnet 3 stars for Customer service criterion in Auctions and Marketplaces category and it is 161 points higher than the worst rated brand in this category. At the same time, Thumbtack was rated 1.8 stars for Customer service criterion in this category and it is 142 points higher than the worst rated brand in this category. If we look at Exchange, Refund and Cancellation Policy criterion, than we see that Thomasnet has a higher rating than Thumbtack. Regarding Website criterion, consumers gave Thomasnet 3.5 stars and it is 89% greater than other in category. Thumbtack however was rated 2.3 stars and it is 64% greater than other in category.

Thomasnet and Thumbtack Rating Details

Customer service
3 (7 reviews)
1.8 (1149 reviews)
Reviewer's quote

Biggest marketing regret of the year is definitely going to Thomas Net. The rep insisted that over 85% of those who sign on for their services re-sign at the end of their contract. What are the chances I'll be in that 15% I thought. Well 1 year and $7,745 later, my machine shop did not generate $1...

PissedConsumer930902

We pay thousands of dollars to thumbtack for leads each month. The quality of the lead is not and issue although, regardless of how many times I change the distance traveled it continues to go to 150 miles away??? SMH.The sales team are all english speaking in thumbtack, once they sell you then you...

PissedConsumer1717530
Exchange, Refund and Cancellation Policy
2 (6 reviews)
1.7 (1010 reviews)
Reviewer's quote

Upselling and no performance, long contracts with no returns. 4 months into a 1 year contract at 750 per month with not even one call or RFQ, only people contacting us to sell to us. Use your money on google adwords or Facebook. SCAM

brian b

I agreed ! I had thumbtack and I rarely use it. I log in to my account weeks ago and after that charges start showing up on my credit card statement. I did not submit any bid, I had a message to say yes or no for service request and I clicked not. Only one request that I refuse. I got three charges...

PissedConsumer1635474
Website
3.5 (6 reviews)
2.3 (1037 reviews)
Reviewer's quote

...A person from ThomasNet stopped in our office one day and helped us create a marketing plan using keywords and our website. In the past two years we have seen a huge increase in new customers and new products. ..

PissedConsumer792042

...The website is absolutely flawed on multiple levels. Well the "employee" suffice to say gave me tons of bull for 30 minutes and dished out lies for why I need to spend a minimum of $600 for unproven services. Totally fraudulent claims and lies...

D. L

Thomasnet and Thumbtack Pros and Cons

Pros
  • Service
  • New business
  • Working with my local thomas rep to grow my business
  • Concept
  • Idea
  • Ease of use
Cons
  • Return on investment
  • Price
  • People contacting us to sell to us
  • Lost money
  • No accountability
  • Customer service

Thomasnet and Thumbtack Most Positive Reviews

Top rated reviews
5

Our thomasnet program has been absolutely huge for us. We get at least a few calls everyday, and that translates into a...

5

Any one can leave you a review without a problem, thumbtack does not investigate or research the so call complaint, they...

Thomasnet and Thumbtack Most Critical Reviews

Lowest rated reviews
1

In the entire time we have used this terrible company we have maybe seen one lead (and its been well over a year)! They...

1

As a contractor I have advertised in many forums and this by far is the biggest waste of valuable time and resources th...

Thomasnet and Thumbtack Latest Reviews

Recent published reviews
1.5

Upselling and no performance, long contracts with no returns. 4 months into a 1 year contract at 750 per month with not...

Read all 22 reviews

I have a customer who left a review before an issue was resolved. We resolved the issue and she would like to edit the...

Read all 2966 reviews

Thomasnet and Thumbtack Products and Services

Most reviewed product and services
  • Thomasnet Leads (1 review)
  • Thumbtack Leads (656 reviews)
  • Thumbtack Customer Care (192 reviews)
  • Thumbtack Account (175 reviews)