PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Thomasnet and Thumbtack as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Thomasnet

Thomasnet

Has Verified Representatives
3.0
Thumbtack

Thumbtack

1.9
Thomasnet
Thumbtack

Thomasnet and Thumbtack Overview

Total reviews 22 3055
Company responses 6 0
Issues resolved 0 6

Thomasnet and Thumbtack Consumer Ratings

Rank
19 out of 317 in Auctions and Marketplaces category
74 out of 317 in Auctions and Marketplaces category
Customer service
16 in category
38 in category
Website
20 in category
64 in category
Diversity of Products or Services
47 in category
85 in category
Exchange, Refund and Cancellation Policy
30 in category
46 in category

Thomasnet and Thumbtack Rating Details

Customer service
3 (7 reviews)
1.8 (1187 reviews)
Reviewer's quote

Biggest marketing regret of the year is definitely going to Thomas Net. The rep insisted that over 85% of those who sign on for their services re-sign at the end of their contract. What are the chances I'll be in that 15% I thought. Well 1 year and $7,745 later, my machine shop did not generate $1...

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the customer service agent was very nice and helpful. she resolved the issue for me. :y:..

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Website
3.5 (6 reviews)
2.2 (1073 reviews)
Reviewer's quote

...A person from ThomasNet stopped in our office one day and helped us create a marketing plan using keywords and our website. In the past two years we have seen a huge increase in new customers and new products. ..

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...Tolbert identified herself as the CEO of this company and was hired by me using the Thumbtack website to prepare my 2019 taxes. She was finished in approximately 20 minutes. She approached my taxes as if it was a EZ form or did she use a Turbo aid to wing it...

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Diversity of Products or Services
2.7 (6 reviews)
2.1 (992 reviews)
Reviewer's quote

Upselling and no performance, long contracts with no returns. 4 months into a 1 year contract at 750 per month with not even one call or RFQ, only people contacting us to sell to us. Use your money on google adwords or Facebook. SCAM

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This is horrible cant speak to a person to resolve issues with a customer that failed to pay me for services..

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Exchange, Refund and Cancellation Policy
2 (6 reviews)
1.7 (1044 reviews)
Reviewer's quote

As someone else wrote: Their sales staff sells pipe dreams. After contract started they seem non existing. Tell you you'll have access to this fancy software to monitor your calls and web searches. Bunch of BS, 9 months into 1 year contract. Sales guy called and showed me online , but I couldn't...

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Vendors and Professionals BE AWARE Thumbtack will charge you wrongfully for leads, even tho they admit you should not be charged, they still don't give you refund for it. You get charged even tho lead is not in your budget range. I have email from support team member stating i should not be charged...

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Thomasnet and Thumbtack Pros and Cons

Pros
  • Service
  • New business
  • Working with my local thomas rep to grow my business
  • Concept
  • Idea
  • Customer service
Cons
  • Return on investment
  • Price
  • People contacting us to sell to us
  • Lost money
  • No accountability
  • Customer service

Thomasnet and Thumbtack Most Positive Reviews

Top rated reviews
5

Our thomasnet program has been absolutely huge for us. We get at least a few calls everyday, and that translates into a...

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5

Any one can leave you a review without a problem, thumbtack does not investigate or research the so call complaint, they...

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4.3

As a small business that makes filters for the government, aerospace and marine applications for over 40 years, we would...

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5

I am a caterer. If I would have booked half the amount of the leads that came through, i would have profited about...

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Thomasnet and Thumbtack Most Critical Reviews

Lowest rated reviews
1

In the entire time we have used this terrible company we have maybe seen one lead (and its been well over a year)! They...

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1

As a contractor I have advertised in many forums and this by far is the biggest waste of valuable time and resources th...

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1

Biggest marketing regret of the year is definitely going to Thomas Net. The rep insisted that over 85% of those who...

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1

I called Thumbtack yesterday to explain to them that there is no way I can submit an accurate bid for a video based on v...

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Thomasnet and Thumbtack Latest Reviews

Recent published reviews
1.5

Upselling and no performance, long contracts with no returns. 4 months into a 1 year contract at 750 per month with not...

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1

This is horrible cant speak to a person to resolve issues with a customer that failed to pay me for services

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1.6

As someone else wrote: Their sales staff sells pipe dreams. After contract started they seem non existing. Tell you...

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1.3

This company is a rip-off. I am going through the same thing this other guys are going through

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Thomasnet and Thumbtack Products and Services

Most reviewed product and services
  • Thomasnet Leads (1 review)
  • Thumbtack Leads (665 reviews)
  • Thumbtack Customer Care (199 reviews)
  • Thumbtack Account (177 reviews)