PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about The Usa Nursery and Wesley Berry Flowers as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

The Usa Nursery
Wesley Berry Flowers

The Usa Nursery and Wesley Berry Flowers Overview

Total reviews 84 2594
Company responses 0 0
Issues resolved 0 8

The Usa Nursery and Wesley Berry Flowers Consumer Ratings

Rank
49 out of 233 in Flowers / Florist category
58 out of 233 in Flowers / Florist category
Exchange, Refund and Cancellation Policy
47 in category
45 in category
Advertised vs Delivered
44 in category
51 in category
Delivery Service
28 in category
36 in category
Turnaround Time
49 in category
35 in category

The Usa Nursery and Wesley Berry Flowers Rating Details

Exchange, Refund and Cancellation Policy
1.1
(41 reviews)
1.1
(518 reviews)
Reviewer's quote

...All I want is an honest person on the other end to send me my trees or refund back my money. Is This too much to ask?..

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...I requested a refund from my credit card provider claiming I did not receive my goods and services and sent a copy of that complaint to the officers of the company . I received my full refund two days later. You just fight..

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Advertised vs Delivered
1.1
(39 reviews)
1.1
(366 reviews)
Reviewer's quote

...I just would like to know when to expect the replacement trees to be delivered. Thank You Jerry Legg 4927 Red Hills Lane, Sumner, IL. 62466 ph...

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...Delivered, bouquet was less in quality than what was ordered. No balloon. Called to complain...

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Delivery Service
1.5
(39 reviews)
1.4
(431 reviews)
Reviewer's quote

...I tried to call the customer service number: 203-267-**** numerous times but never got some answered the phone. I drove to their New Haven office by the address they posted. There is no office can be seen at all...

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...In the meantime, I keep receiving emails from Flower Delivery Service reminding me that I still have a "credit" of now $51. 24. I only look ***..

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Turnaround Time
1.2
(39 reviews)
1.4
(380 reviews)
Reviewer's quote

...Every time I called them all I got was a machine. They never returned a call. I didn't even try for a refund as I figured with all the trouble with shipping then getting poor quality items it wasn't worth my time...

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...I was so distraught at the time I didn't even register what had happened until my niece sent a copy of her letter to me. The flowers were meant for me for my husband's funeral. This doesn't speak well at all of your service!! ..

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The Usa Nursery and Wesley Berry Flowers Pros and Cons

Pros
  • Selections
  • Selection and prices
  • Dont like
  • Initial location on web
  • Fast delivery
  • Offered coupons
Cons
  • No response to my calls or emails after my purchase
  • No response to emails
  • Product that they sent
  • Awful customer service
  • Failure to deliver product
  • Bait and switch on order

The Usa Nursery and Wesley Berry Flowers Most Positive Reviews

Top rated reviews
3.5

The 6 Norway Spruce trees I purchased from you in the spring of 2017 all died, (order #00065376) Invoice#37404. I just...

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5

These are the beautiful roses that I received from my grandsons NCO in the Army today as you can see they are gorgeous...

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3.2

I called when plants arrived and left VM, no return call from hem. I emailed with no response from them, I called again...

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5

I ordered the flowers on May 6,2016 and to be delivered on May 8,2016 Mother's Day.It was perfectly delivered on time...

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The Usa Nursery and Wesley Berry Flowers Most Critical Reviews

Lowest rated reviews
1

I ordered on may 27, I've called several times. On June 12th was told my order was on it's way. It's now June 20th and...

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1

OMG what king of scam are they running??? place and order and wella 19.99 flowers 9.99 chocolates a 30 bucks right no...

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1

Received order #0068881 on April 21, 2017. The dead sticks were obviously not viable, but we tried what they suggested...

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1

I placed an order for flowers to be delivered to a good friend who had just had brain surgery. The following day I got...

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The Usa Nursery and Wesley Berry Flowers Latest Reviews

Recent published reviews
No votes

Order 2 dwarf apple trees. They came late and one was dead and never grew the other turned out to be a Glossy Buckthorn...

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No votes

5 sent me to some type of the survey that I'm totally not interested in

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No votes

I purchased 7 items of a total of 14 trees and paid $145.45 in June 2017, but they sent me seven of poor quality of...

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No votes

I also received a floral arrangement from my husband from Wesley Berry flowers. It was delivered to my office. When I...

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