PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about The Usa Nursery and Wesley Berry Flowers as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

The Usa Nursery
Wesley Berry Flowers

The Usa Nursery and Wesley Berry Flowers Overview

Total reviews 84 2594
Company responses 0 0
Issues resolved 0 8

The Usa Nursery and Wesley Berry Flowers Consumer Ratings

Rank
41 out of 242 in Flowers / Florist category
56 out of 242 in Flowers / Florist category
Exchange, Refund and Cancellation Policy
36 in category
35 in category
Delivery Service
24 in category
26 in category
Turnaround Time
40 in category
27 in category
Advertised vs Delivered
29 in category
35 in category

The Usa Nursery and Wesley Berry Flowers Rating Details

Exchange, Refund and Cancellation Policy
1.1 (41 reviews)
1.1 (518 reviews)
Reviewer's quote

...All I want is an honest person on the other end to send me my trees or refund back my money. Is This too much to ask?..

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...I requested a refund from my credit card provider claiming I did not receive my goods and services and sent a copy of that complaint to the officers of the company . I received my full refund two days later. You just fight..

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Delivery Service
1.5 (39 reviews)
1.4 (431 reviews)
Reviewer's quote

...I tried to call the customer service number: 203-267-0204 numerous times but never got some answered the phone. I drove to their New Haven office by the address they posted. There is no office can be seen at all...

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...In the meantime, I keep receiving emails from Flower Delivery Service reminding me that I still have a "credit" of now $51. 24. I only look ***..

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Turnaround Time
1.2 (39 reviews)
1.4 (380 reviews)
Reviewer's quote

...Every time I called them all I got was a machine. They never returned a call. I didn't even try for a refund as I figured with all the trouble with shipping then getting poor quality items it wasn't worth my time...

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...I was so distraught at the time I didn't even register what had happened until my niece sent a copy of her letter to me. The flowers were meant for me for my husband's funeral. This doesn't speak well at all of your service!! ..

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Advertised vs Delivered
1.1 (39 reviews)
1.1 (366 reviews)
Reviewer's quote

...I just would like to know when to expect the replacement trees to be delivered. Thank You Jerry Legg 4927 Red Hills Lane, Sumner, IL. 62466 ph...

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...Delivered, bouquet was less in quality than what was ordered. No balloon. Called to complain...

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The Usa Nursery and Wesley Berry Flowers Pros and Cons

Pros
  • Selections
  • Selection and prices
  • Dont like
  • Initial location on web
  • Fast delivery
  • Offered coupons
Cons
  • No response to my calls or emails after my purchase
  • No response to emails
  • Product that they sent
  • Awful customer service
  • Failure to deliver product
  • Bait and switch on order

The Usa Nursery and Wesley Berry Flowers Most Positive Reviews

Top rated reviews
3.5

The 6 Norway Spruce trees I purchased from you in the spring of 2017 all died, (order #00065376) Invoice#37404. I just...

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5

I ordered flowers for a funeral, and flowers were never delivered. I have emailed twice, no reply. I spoke with...

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3.2

I called when plants arrived and left VM, no return call from hem. I emailed with no response from them, I called again...

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5

DO NOT USE THIS COMPANY!!!!!! I ordered flowers for 2 seperate occasions because it SEEMED like the "$50 rebate" on the...

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The Usa Nursery and Wesley Berry Flowers Most Critical Reviews

Lowest rated reviews
1

I ordered 2 3-4 foot Russian olives on May 15, 2017, After my own Russian olives died following an ice storm. I finally...

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1

I ordered flowers on 8/26/2014 for same day delivery. The deals on line were great. I selected a floral arrangement...

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1

We ordered 2 gooseberry plants and 4 different bushes. We were very upset to get dead sticks delivered to our home....

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1

I ordered two different sets of flowers, one was delivered and the other that was 15 miles away was not due to no one...

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The Usa Nursery and Wesley Berry Flowers Latest Reviews

Recent published reviews
No votes

Order 2 dwarf apple trees. They came late and one was dead and never grew the other turned out to be a Glossy Buckthorn...

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No votes

I signed up with them ordered the clover mini...received it broken. I called and they said mail it back they would send...

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No votes

I purchased 7 items of a total of 14 trees and paid $145.45 in June 2017, but they sent me seven of poor quality of...

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No votes

I also received a floral arrangement from my husband from Wesley Berry flowers. It was delivered to my office. When I...

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The Usa Nursery and Wesley Berry Flowers Products and Services

Most reviewed product and services
  • The Usa Nursery Tree (20 reviews)
  • The Usa Nursery Plant (8 reviews)
  • The Usa Nursery Shipping Service (7 reviews)
  • Wesley Berry Flowers Flowers (990 reviews)
  • Wesley Berry Flowers Delivery Service (390 reviews)
  • Wesley Berry Flowers Arrangement (363 reviews)