PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Tires Plus and The Tire Choice as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Tires Plus
The Tire Choice

Tires Plus and The Tire Choice Overview

Total reviews
643
54
Company responses
0
0
Issues resolved
4
2

Tires Plus and The Tire Choice Consumer Ratings

Rank
206 out of 1717 in Service Centers and Repairs category
177 out of 1717 in Service Centers and Repairs category
Customer service
183 in category
110 in category
Product or Service Quality
167 in category
163 in category
Value for money
174 in category
115 in category
Price Affordability
213 in category
212 in category

Tires Plus and The Tire Choice Rating Details

Customer service
1.5 (194 reviews)
2.1 (24 reviews)
Reviewer's quote

...Today is 7/24/20 and I've heard nothing from Tires Plus- I called their customer service line only to find out the file is closed as resolved. Would you ever do business with this company?..

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...This was a waste of my time, this place needs some serious help with customer service..

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Product or Service Quality
1.6 (178 reviews)
1.6 (20 reviews)
Reviewer's quote

...I have had issue after issue with Jakwon and service there in the past few months. Jakwon doesn't speak to you, and is no help when you ask a question. Tells you he is not a technician, but doesn't offer to let you speak to one...

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...My wife asked him why she was being charged much more than usual for the same service and he answered Rudely you dont want to pay for it, FINE DONT PAY FOR IT I heard it and I was very angry. I will never let her go back or me. He was a real ***..

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Value for money
1.7 (172 reviews)
2.1 (18 reviews)
Reviewer's quote

...Everyone's time is important and time is money for everyone. I feel this is strike three and will take my business elsewhere..

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Took one month (May to June 2020) to drain my daughter of approximately $2,500 to repair a car that continually needed more money to repair. In the end, the vehicle was not properly repaired and had to be scrapped by the owner since the vehicle didn't run as well as before the car was brought in. A...

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Price Affordability
1.9 (172 reviews)
1.9 (18 reviews)
Reviewer's quote

...That is a 245% mark-up on their price. This is price gouging and they know it. I recommend everyone check prices before doing business with TiresPlus..

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I made an appointment For an oil change because They were very busy. At my appointment it was also still very busy, but I was taken care of very quickly. The employees were very friendly and helpful. I will be going back to get tires too.

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Tires Plus and The Tire Choice Pros and Cons

Pros
  • Close by
  • Were able to fit me in
  • Multiple tire brands offered
  • Close to my residence
  • No pros
  • Lying about the product
Cons
  • Poor service
  • Lied about the work my car needed
  • Dishonest practice
  • To be treated with so much dis-respect & poor service
  • Trying to cheat people
  • Lazy

Tires Plus and The Tire Choice Most Positive Reviews

Top rated reviews
5

Thanks to the staff attires Plus West in Wichita Kansas. They really care about doing a great job. It's very difficult...

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5

Came in to have my brakes serviced. Everyone was very wonderful, friendly. Completed the job in ample time. I would...

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5

Amber at the Plant City location has awesome cusotmer service skills. Even as busy as they were when I arrived she...

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5

i went in this afternoon with a flat. Russell got me back on the road fast and was very courteous

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Tires Plus and The Tire Choice Most Critical Reviews

Lowest rated reviews
1

I was a Manager for 11 years at Tires Plus. Made decent money, and paid my guys decent also. EVERY EMPLOYEE OF TIRES PLU...

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1

I went into the Lady Lake location for a quote and met the service manager. He was very rude to me and on the way out...

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1

I scheduled an oil change online. Upon filling out the information required online it has an area for additional...

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1

I had some work done on my vehicle at wiles road in Coral Springs the Managers name is Randy he gave me a deal on...

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Tires Plus and The Tire Choice Latest Reviews

Recent published reviews
2.6

I'm responding to your email if Tires Plus is trying to resolve the issue and know they have it

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No votes

THEY ARE SAYING I NEED NEW BREAKS ETC WHEN THEY ARE NEW. I TOOK IT SOMEWHERE ELSE AND THEY SAID I'M GOOD. I DON'T...

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1

I took y pickup to TiresPlus at 2103 Beoadway, Council Bluffs, IA they let me know that the bearing on the right front...

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No votes

Failure to obey rules of the shop. On the entrance door its written mask is required he said he wont wear it. I will no...

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Tires Plus and The Tire Choice Products and Services

Most reviewed product and services
  • Tires Plus Oil Change (89 reviews)
  • Tires Plus Repair (58 reviews)
  • Tires Plus Car Repair (39 reviews)
  • The Tire Choice Manager (11 reviews)
  • The Tire Choice Customer Care (9 reviews)
  • The Tire Choice Oil Change (6 reviews)