PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about The Tire Choice and Tires Plus as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

The Tire Choice
Tires Plus

The Tire Choice and Tires Plus Overview

Total reviews 64 653
Company responses 0 0
Issues resolved 2 4

The Tire Choice and Tires Plus Consumer Ratings

Rank
204 out of 1746 in Service Centers and Repairs category
210 out of 1746 in Service Centers and Repairs category
Customer service
103 in category
179 in category
Reliability
108 in category
138 in category
Product or Service Quality
170 in category
160 in category
Value for money
116 in category
173 in category

The Tire Choice and Tires Plus Rating Details

Customer service
2.1 (30 reviews)
1.6 (199 reviews)
Reviewer's quote

...However when I walked into the store none of the customer service individuals were wearing masks. I think that this is very rude and inconsiderate as some people have serious medical issues especially in Sarasota Florida where there is a high number of elderly..

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...No customer service for tires plus open at 6 PM on a Saturday night I will have to wait until the morning cant wait to see how they want to rectify the situation..

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Reliability
1.9 (24 reviews)
1.5 (165 reviews)
Reviewer's quote

I stop there in my day off to change my oil and tell the guys I got in issue with ones of my windows and he say will check it In slow day after 45 min waiting manager coming to me and say I fairytales history about my window so the will cost in extra hour of labor and will cost me in extra 125...

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They are VERY DISHONEST IN ATLANTA TOO! Purchased an alignment and tire rotation ordered 2 tires. I didn't even get out of the parking lot only to find that the cut my break line, one of the new tires were flat to the ground. Upon taking the car back those bums asked me what I did to the car. on...

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Product or Service Quality
1.5 (24 reviews)
1.6 (182 reviews)
Reviewer's quote

When I got there at 1:45pm I was told my car would be service next and I would get a call in a couple of hours. After hours went by with no call, I called them got no answer, so I returned to the shop and they was closed with my keys in the building. Hours on the door said they would be open on...

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With many brands and options available to consumers these days one thing remains true- provide great service and they'll come back. I however will never come back to Tires Plus. I needed a patch for a slow leak on a front tire...

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Value for money
2 (23 reviews)
1.7 (176 reviews)
Reviewer's quote

Took one month (May to June 2020) to drain my daughter of approximately $2,500 to repair a car that continually needed more money to repair. In the end, the vehicle was not properly repaired and had to be scrapped by the owner since the vehicle didn't run as well as before the car was brought in. A...

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...Everyone's time is important and time is money for everyone. I feel this is strike three and will take my business elsewhere..

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The Tire Choice and Tires Plus Pros and Cons

Pros
  • Close to my residence
  • No pros
  • Usually courteous
  • Close by
  • Were able to fit me in
  • Multiple tire brands offered
Cons
  • Trying to cheat people
  • To be treated with so much dis-respect & poor service
  • Lazy
  • Poor service
  • Lied about the work my car needed
  • Dishonest practice

The Tire Choice and Tires Plus Most Positive Reviews

Top rated reviews
5

Came in to have my brakes serviced. Everyone was very wonderful, friendly. Completed the job in ample time. I would...

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5

Thanks to the staff attires Plus West in Wichita Kansas. They really care about doing a great job. It's very difficult...

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5

i went in this afternoon with a flat. Russell got me back on the road fast and was very courteous

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5

Amber at the Plant City location has awesome cusotmer service skills. Even as busy as they were when I arrived she...

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The Tire Choice and Tires Plus Most Critical Reviews

Lowest rated reviews
1

I went into the Lady Lake location for a quote and met the service manager. He was very rude to me and on the way out...

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1

I was a Manager for 11 years at Tires Plus. Made decent money, and paid my guys decent also. EVERY EMPLOYEE OF TIRES PLU...

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1

I had some work done on my vehicle at wiles road in Coral Springs the Managers name is Randy he gave me a deal on...

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1

I scheduled an oil change online. Upon filling out the information required online it has an area for additional...

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The Tire Choice and Tires Plus Latest Reviews

Recent published reviews
1

I stop there in my day off to change my oil and tell the guys I got in issue with ones of my windows and he say will che...

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No votes

I have used tires plus exclusively for over 20 years. Today I took my vehicle in due to my passenger window stopped...

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2.8

I had a screw in my tire
And I went to tires store in Venice Florida yesterday
The representative did se the problem and h...

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1.2

They are VERY DISHONEST IN ATLANTA TOO! Purchased an alignment and tire rotation ordered 2 tires. I didn't even get out...

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The Tire Choice and Tires Plus Products and Services

Most reviewed product and services
  • The Tire Choice Manager (12 reviews)
  • The Tire Choice Customer Care (9 reviews)
  • The Tire Choice Oil Change (6 reviews)
  • Tires Plus Oil Change (89 reviews)
  • Tires Plus Repair (60 reviews)
  • Tires Plus Car Repair (39 reviews)