PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about The Tire Choice and Tires Plus as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

The Tire Choice
Tires Plus

The Tire Choice and Tires Plus Overview

Total reviews
31
602
Company responses
0
0
Issues resolved
1
4

Tires Plus was first mentioned on PissedConsumer on May 13, 2008 and since then this brand received 602 reviews. It is 571 reviews more than The Tire Choice received since Aug 19, 2008. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with The Tire Choice customer support team than with Tires Plus customer service.

The Tire Choice and Tires Plus Consumer Ratings

Rank
260 out of 2659 in Service Centers and Repairs category
193 out of 2659 in Service Centers and Repairs category
Customer service
162 in category
169 in category
Staff
167 in category
183 in category
Reliability
108 in category
127 in category

According to consumer ratings and reviews, Tires Plus ranks 67 points higher in the Service Centers and Repairs category than The Tire Choice. People gave The Tire Choice 1.7 stars for Customer service criterion in Service Centers and Repairs category and it is 453 points higher than the worst rated brand in this category. At the same time, Tires Plus was rated 1.6 stars for Customer service criterion in this category and it is 446 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Tires Plus has a higher rating than Tires Plus. Regarding Reliability criterion, consumers gave The Tire Choice 1.8 stars and it is 82% greater than other in category. Tires Plus however was rated 1.6 stars and it is 79% greater than other in category.

The Tire Choice and Tires Plus Rating Details

Customer service
1.7 (12 reviews)
1.6 (175 reviews)
Reviewer's quote

...I would definitely recommend this Allied Tire #1600 location to anyone looking for service. Come in and see Chris or Christopher to tend to your vehicle's needs..

PissedConsumer1601150

This is the beginning of the most egregious horrible wouldn't wish it on my worst enemy degree of customer service by the level management regular employees customer service everybody dealing with this company is horrible not one person I talk to presented themselves as as if they have any common...

Konrad R
Staff
1.7 (11 reviews)
1.7 (169 reviews)
Reviewer's quote

...Staff did not read worksheet and installed one qt too much. Had to return to drain oil. Definitely, do not recommend "Tire Choice"..

Jemar

...) Staff told her it was a bad fuel pump and that it would cost $600. The pump replacement, they said, was really easy, but the part was expensive. They also said that it would take care of the noise in the back...

Bob L
Reliability
1.8 (10 reviews)
1.6 (139 reviews)
Reviewer's quote

i went in this afternoon with a flat. Russell got me back on the road fast and was very courteous

JoAnn R

I purchased Cooper HT 65000 mile tires when I called for him to quote me he gave me the price I went up and I purchase the tires never did he tell me because this was a tire that they did not stock that it had no warranty they would not honor the warranty or road hazard if they sold me the tire...

Shawn m

The Tire Choice and Tires Plus Pros and Cons

Pros
  • Lying about the product
  • Convenience
  • Close to my residence
  • Were able to fit me in
  • Close by
  • Multiple tire brands offered
Cons
  • To be treated with so much dis-respect & poor service
  • Read complaint
  • Unreliable
  • Poor service
  • Lied about the work my car needed
  • Pricing

The Tire Choice and Tires Plus Most Positive Reviews

Top rated reviews
5

Came in to have my brakes serviced. Everyone was very wonderful, friendly. Completed the job in ample time. I would...

5

Thanks to the staff attires Plus West in Wichita Kansas. They really care about doing a great job. It's very difficult...

The Tire Choice and Tires Plus Most Critical Reviews

Lowest rated reviews
No votes
1

I was a Manager for 11 years at Tires Plus. Made decent money, and paid my guys decent also. EVERY EMPLOYEE OF TIRES PLU...

The Tire Choice and Tires Plus Latest Reviews

Recent published reviews
5

i went in this afternoon with a flat. Russell got me back on the road fast and was very courteous

Read all 31 reviews
1.7

I purchased Cooper HT 65000 mile tires when I called for him to quote me he gave me the price I went up and I purchase...

Read all 602 reviews

The Tire Choice and Tires Plus Products and Services

Most reviewed product and services
  • The Tire Choice Manager (8 reviews)
  • The Tire Choice Oil Change (3 reviews)
  • Tires Plus Oil Change (85 reviews)
  • Tires Plus Repair (57 reviews)
  • Tires Plus Car Repair (36 reviews)