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The Room Place

Furniture and Decor
  • 0 ISSUES RESOLVED
  • 172 TOTAL REVIEWS
  • $92.3K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
1.6
Customer service
Staff
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Reliability
  • Gentlemen that sold me sofa 3
  • What i got at 1st 2
  • Style of bed i received 1
  • Idea of giving this gift to my son 1
  • Furniture 1

Customers don't like

  • False advertise and warranty4
  • Customer service4
  • Poor quality of product and really bad customer service2
  • Had no solution to the issue2
  • Disgusting violated1
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Value City Furniture

Furniture and Decor
  • 1 ISSUES RESOLVED
  • 553 TOTAL REVIEWS
  • $280K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.7
Customer service
Staff
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Reliability
  • Sales rep 10
  • Showroom display 3
  • Selection 3
  • Service tech 1
  • Sales reps did lie to me 1

Customers don't like

  • Quality of furniture10
  • Rude customer service9
  • Delivery service was a nightmare9
  • Repair7
  • Quality of product6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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