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The Neat Company

Gadgets and Accessories
Has verified representatives
  • 0 ISSUES RESOLVED
  • 23 TOTAL REVIEWS
  • $16.1K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.3
Customer service
Website
Staff
Diversity of Products or Services
Discounts and Special Offers

No items

Customers don't like

  • No disclosure of hidden monthly or annual payments2
  • No customer or technical support2
  • New web software features not as robust as old desktop version1
  • Service1
  • Paid 320 dollars for equip and disk and pay again to use it1
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Thingcharger

Gadgets and Accessories
  • 3 ISSUES RESOLVED
  • 125 TOTAL REVIEWS
  • $7.1K CLAIMED LOSSES
  • $123 AVERAGE LOSS
1.7
Customer service
Website
Staff
Diversity of Products or Services
Discounts and Special Offers
  • Great product concept 8
  • Idea of the product 7
  • Additional usb ports on the bottom 5
  • Design and concept 5
  • Space saving 3

Customers don't like

  • Being scammed13
  • Never received the product ordered9
  • Getting ripped off8
  • Lack of product7
  • Untruthful customer service6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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