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The Neat Company

Gadgets and Accessories
Has verified representatives
  • 0 ISSUES RESOLVED
  • 38 TOTAL REVIEWS
  • $25.6K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
1.2
Website
Customer service
Staff
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • It when it worked and before they tried to force cloud usage 4
  • When it worked and before they tried to force cloud usage 1
  • Scanner and the original legacy software 1
  • Before the cloud issue it worked good 1

Customers don't like

  • Paid 320 dollars for equip and disk and pay again to use it3
  • No customer or technical support2
  • Software1
  • No disclosure of hidden monthly or annual payments1
  • No customer support and wrong drivers1
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Thingcharger

Gadgets and Accessories
  • 5 ISSUES RESOLVED
  • 147 TOTAL REVIEWS
  • $8.8K CLAIMED LOSSES
  • $136 AVERAGE LOSS
1.8
Website
Customer service
Staff
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Great product concept 9
  • Idea of the product 8
  • Design and concept 6
  • Additional usb ports on the bottom 5
  • Space saving 4

Customers don't like

  • Being scammed6
  • Never received the product ordered5
  • Lack of product5
  • Untruthful customer service4
  • Poor communications of delivery3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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