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The Money Store

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 32 TOTAL REVIEWS
  • $310K CLAIMED LOSSES
  • $44.1K AVERAGE LOSS
1.3
Customer service
Staff
Reliability
Billing Practices
Diversity of Products or Services

No items

Customers don't like

  • Business practice1
  • Crooks1
  • Management1
  • Worst mortgage company1
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Usaa

Loans and Mortgages
  • 8 ISSUES RESOLVED
  • 972 TOTAL REVIEWS
  • $3.8M CLAIMED LOSSES
  • $14.5K AVERAGE LOSS
1.7
Customer service
Staff
Reliability
Billing Practices
Diversity of Products or Services
  • How usaa used to operate and care for its members 5
  • Respectful customer service 4
  • Do not use 3
  • Prompt responses 3
  • Easy to access by phone 3

Customers don't like

  • Being treated like a criminal7
  • Customer service5
  • Did not resove issue5
  • Employees unwillingness to help4
  • Unwillingness to fix problem usaa created3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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