PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about The Maids and We Clean Carpet of Minneapolis as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

The Maids
We Clean Carpet of Minneapolis

The Maids and We Clean Carpet of Minneapolis Overview

Total reviews
67
137
Company responses
0
0
Issues resolved
0
1

The Maids and We Clean Carpet of Minneapolis Consumer Ratings

Rank
44 out of 485 in Cleaning Services category
69 out of 485 in Cleaning Services category
Reliability
21 in category
41 in category
Customer service
35 in category
45 in category
Price Affordability
48 in category
59 in category
Product or Service Quality
47 in category
44 in category

The Maids and We Clean Carpet of Minneapolis Rating Details

Reliability
2.1 (17 reviews)
1.4 (64 reviews)
Reviewer's quote

We hired The Maids for their service on a by-weekly basis for the past 11 years today was the last straw as their lack of reliability combined with their habit of breaking things and hiding the damage is totally unacceptable. A somewhat less important issue is that using Maids that can understand...

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On the phine I was quoted $189 but in person my bill came out to be $275. They make you pay BEFORE the job is done which is SHADY! Oh but then comes the ILLEGAL PART. You think you're just signing your name on their electronic pad to approve your debit card transaction but no, they use that...

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Customer service
1.6 (16 reviews)
1.4 (73 reviews)
Reviewer's quote

...their *** work really left me in a bind as I have to hand over the property tomorrow!! Guess me and my wife will be the cleaning service tonight that I thought I hired..

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...DO NOT ALLOW THESE PEOPLE TO CLEAN YOUR CARPET!! The customer service is horrible and the quality of work is horrible!!!!!..

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Price Affordability
1.9 (14 reviews)
1.5 (60 reviews)
Reviewer's quote

They booked me an appointment then called two days before and said they couldn’t do that day and they also gave me a false price and tried to charge me more after they already promised me a specific amount. They were suppose to call me back and never did so they won’t be getting a dime from me....

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...Quoted me one price on phone $59 for sanitize and steam one bedroom. Tech would quote me to steam clean a marble tile bathroom about 4 x4 We have no pets, no stains, room an occasional guest room. Techs arrived and would only shampoo for $64...

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Product or Service Quality
1.3 (14 reviews)
1.3 (70 reviews)
Reviewer's quote

...For the amount of money we paid the service was horrible. They sent four people out each time so you would think the house would be spotless. It was a waste of money...

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I requested for my carpet to be cleaned online 5 days before service was needed. Because no one called to confirm, I called them the day of the service to see if they were still coming. Pat, the dispatcher, as if they could come two and a call hours early...

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The Maids and We Clean Carpet of Minneapolis Pros and Cons

Pros
  • Way they cleaned the kitchen
  • In the beginning the workers seemed ok
  • Cleaning of the kitchen
  • Thought the guy and his wife were decent enough
  • Technician was nice
  • Less than zero
Cons
  • Lack of communication
  • No one spoke english
  • Lack of professionalism
  • Sloppy workmanship
  • Quality of service and price
  • Price quoted when appt made was not what was charged

The Maids and We Clean Carpet of Minneapolis Most Positive Reviews

Top rated reviews
5

I needed help getting my home ready for guest and they exceeded my expectations! Very lovely and kind as well. I will...

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5

Wow what a great company i had the best tech ever jason was his name and had a helper did everthing i asked than he...

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5

I work this company it's ok but I really need to get my w2 I can't go and pick it up rather some one mail it to me...

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5

The Truck 3 came out give me the proper quote on my carpets after looking at them and they look so good like brand new...

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The Maids and We Clean Carpet of Minneapolis Most Critical Reviews

Lowest rated reviews
1

Run! Dont walk but RUN! Where do I begin. We have a 3 bedroom 1 bath home that we needed cleaned for an appraisial....

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1

I am a business man in the service industry for 35 years...

First the tech was late and he told my why...He was hung ov...

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1

They charged my client $520.00 for a small one bedroom apartment. They did a horrible job and didn't clean the kitchen...

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1

I WAS TO HAVE MY CARPETS DOWN THE SAME DAY AND TIME AS THE GUY WHO JUST COMPLAINED, I NEVER GOT A CALL SO I LEFT I HAD...

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The Maids and We Clean Carpet of Minneapolis Latest Reviews

Recent published reviews
1

We were scheduled to have The Maids to come out today. We received a call yesterday that were coming out between...

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1

On the phine I was quoted $189 but in person my bill came out to be $275. They make you pay BEFORE the job is done...

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No votes

Just read the maids was the favorite of the readers choice in the Sunday paper. I was ready to call them tomorrow...

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1

Carlsbad California. Quoted me one price on phone $59 for sanitize and steam one bedroom. Tech would quote me to steam...

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The Maids and We Clean Carpet of Minneapolis Products and Services

Most reviewed product and services
  • The Maids Cleaning Service (26 reviews)
  • The Maids House Cleaning Service (11 reviews)
  • The Maids Customer Care (6 reviews)
  • We Clean Carpet Of Minneapolis Carpet Cleaning Service (52 reviews)
  • We Clean Carpet Of Minneapolis Cleaning Service (34 reviews)
  • We Clean Carpet Of Minneapolis Customer Care (16 reviews)