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The Limited

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 56 TOTAL REVIEWS
  • $2.4K CLAIMED LOSSES
  • $202 AVERAGE LOSS
1.6
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Diversity of Products or Services
  • Style 1
  • Product 1

Customers don't like

  • Ridiculous processing time2
  • O resolution offered2
  • Customer service2
  • Not explaining offers even when asked1
  • Misleading online pricing1
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Torrid

Footwear and Clothing
  • 6 ISSUES RESOLVED
  • 296 TOTAL REVIEWS
  • $19.5K CLAIMED LOSSES
  • $406 AVERAGE LOSS
2.2
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Diversity of Products or Services
  • That the clothing comes in my size 5
  • Style 4
  • Stylish plus size fashion 2
  • Prices 2
  • Gothic-inspired clothing 2

Customers don't like

  • Customer service8
  • Quality4
  • Phone customer service attitudes4
  • Never received the item3
  • Shipping is expensive2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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