PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about The Interior Gallery and Wayfair as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

The Interior Gallery
Wayfair

The Interior Gallery and Wayfair Overview

Total reviews
54
1109
Company responses
0
0
Issues resolved
2
5

Wayfair was first mentioned on PissedConsumer on Mar 16, 2012 and since then this brand received 1109 reviews. It is 1055 reviews more than The Interior Gallery received since Aug 26, 2010. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with The Interior Gallery customer support team than with Wayfair customer service.

The Interior Gallery and Wayfair Consumer Ratings

Rank
246 out of 2128 in Furniture and Decor category
123 out of 2128 in Furniture and Decor category
Customer service
166 in category
105 in category
Exchange, Refund and Cancellation Policy
184 in category
87 in category
Product or Service Quality
226 in category
108 in category

According to consumer ratings and reviews, Wayfair ranks 123 points higher in the Furniture and Decor category than The Interior Gallery. People gave The Interior Gallery 1.7 stars for Customer service criterion in Furniture and Decor category and it is 429 points higher than the worst rated brand in this category. At the same time, Wayfair was rated 2 stars for Customer service criterion in this category and it is 490 points higher than the worst rated brand in this category. If we look at Exchange, Refund and Cancellation Policy criterion, than we see that Wayfair has a higher rating than The Interior Gallery. Regarding Product or Service Quality criterion, consumers gave The Interior Gallery 1.6 stars and it is 62% greater than other in category. Wayfair however was rated 2.3 stars and it is 82% greater than other in category.

The Interior Gallery and Wayfair Rating Details

Customer service
1.7 (23 reviews)
2 (455 reviews)
Reviewer's quote

The customer service rep then told us that it was supposed to look like that and that it was completely installable. We had the trucking company redeliver the toilet and the plumbers found it was not installable and the back screws that went into the holes were impossible to affix. Tried several...

Beth J

...I love all the customer service people there they are awesome and polite..

Elany
Exchange, Refund and Cancellation Policy
1.5 (20 reviews)
2.1 (356 reviews)
Reviewer's quote

...Big loss of money!!! They sell no brand name tubs with parts that cannot be replaced and they don't give refunds or replacement. The manager hung up in my face because I told her this is *** This company needs to get shut down for selling JUNK that they cannot get any parts for..

Albert S

I purchased four rugs and my home is infested from Mayfair they are bedbugs and I need a lawyer because I lost everything and in disabled I ordered a panel bed sheets,curtain and mattress I tried to get some of my disability back but I couldn't pleAse stop shopping here

Blair
Product or Service Quality
1.6 (19 reviews)
2.3 (366 reviews)
Reviewer's quote

I bought toilet and we installed after 2 month and toilet leaking !! They don’t replace because its 30 days passed !!! And when i call them after she hang up on me DONT BUY ANYTHING YOU WILL LOSE YOUR MONEY

Elysse

My armoire arrived with broken pieces as well a piece being broke off one of the doors. Highly dissatisfied & disappointed.

Kewanna

The Interior Gallery and Wayfair Pros and Cons

Pros
  • Offered to send touch up paint
  • Customer service
  • Beautiful product
  • Customer service
  • Completely careless customer service agent
  • Product
Cons
  • Very little effort to fix my problem
  • Quality of the product
  • Poor policy
  • Customer service
  • Delivery
  • False and misleading advertising

The Interior Gallery and Wayfair Most Positive Reviews

Top rated reviews
5

My wife and I placed an order for 2 mirrors and panicked after reading some of the company reviews so we emailed them...

5

IVE ORDERED FROM HERE MANY TIMES AND ALWAYS GOT FAST GREAT SERVICE...THEY HAVE THEEE BEST GUEST SERVICE IN MY...

The Interior Gallery and Wayfair Most Critical Reviews

Lowest rated reviews
1

This is a fake company and a scam. Please stay away. There is zero customer service. You are lucky if your product is no...

No votes

The Interior Gallery and Wayfair Latest Reviews

Recent published reviews

Purchased a tub from them maybe 4 years ago and have probably used the tub 20 times and it cracked while taking a bath...

Read all 54 reviews
1

I purchased four rugs and my home is infested from Mayfair they are bedbugs and I need a lawyer because I lost...

Read all 1109 reviews

The Interior Gallery and Wayfair Products and Services

Most reviewed product and services
  • The Interior Gallery Bathtub (3 reviews)
  • The Interior Gallery Toilet (2 reviews)
  • The Interior Gallery Shipping Service (2 reviews)
  • Wayfair Customer Care (171 reviews)
  • Wayfair Shipping Service (118 reviews)
  • Wayfair Credit Card (46 reviews)