The Interior Gallery vs Wayfair: which one is better? @ Pissed Consumer

PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about The Interior Gallery and Wayfair as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

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The Interior Gallery

1.9

Wayfair

Not enough votes

The Interior Gallery

Wayfair

The Interior Gallery and Wayfair Overview

Total reviews

1109

Company responses

Issues resolved

Wayfair was first mentioned on PissedConsumer on Mar 16, 2012 and since then this brand received 1109 reviews. It is 1055 reviews more than The Interior Gallery received since Aug 26, 2010. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with The Interior Gallery customer support team than with Wayfair customer service.

The Interior Gallery and Wayfair Consumer Ratings

Rank

246 out of 2128 in Furniture and Decor category

123 out of 2128 in Furniture and Decor category

Customer service

166 in category

105 in category

Exchange, Refund and Cancellation Policy

184 in category

87 in category

Product or Service Quality

226 in category

108 in category

According to consumer ratings and reviews, Wayfair ranks 123 points higher in the Furniture and Decor category than The Interior Gallery. People gave The Interior Gallery 1.7 stars for Customer service criterion in Furniture and Decor category and it is 429 points higher than the worst rated brand in this category. At the same time, Wayfair was rated 2 stars for Customer service criterion in this category and it is 490 points higher than the worst rated brand in this category. If we look at Exchange, Refund and Cancellation Policy criterion, than we see that Wayfair has a higher rating than The Interior Gallery. Regarding Product or Service Quality criterion, consumers gave The Interior Gallery 1.6 stars and it is 62% greater than other in category. Wayfair however was rated 2.3 stars and it is 82% greater than other in category.

The Interior Gallery and Wayfair Rating Details

Customer service

1.7 (23 reviews)

2 (455 reviews)

Reviewer's quote

The customer service rep then told us that it was supposed to look like that and that it was completely installable. We had the trucking company redeliver the toilet and the plumbers found it was not installable and the back screws that went into the holes were impossible to affix. Tried several...

Beth J

...I love all the customer service people there they are awesome and polite..

Elany

Exchange, Refund and Cancellation Policy

1.5 (20 reviews)

2.1 (356 reviews)

Reviewer's quote

...Big loss of money!!! They sell no brand name tubs with parts that cannot be replaced and they don't give refunds or replacement. The manager hung up in my face because I told her this is *** This company needs to get shut down for selling JUNK that they cannot get any parts for..

Albert S

I purchased four rugs and my home is infested from Mayfair they are bedbugs and I need a lawyer because I lost everything and in disabled I ordered a panel bed sheets,curtain and mattress I tried to get some of my disability back but I couldn't pleAse stop shopping here

Blair

Product or Service Quality

1.6 (19 reviews)

2.3 (366 reviews)

Reviewer's quote

I bought toilet and we installed after 2 month and toilet leaking !! They don’t replace because its 30 days passed !!! And when i call them after she hang up on me DONT BUY ANYTHING YOU WILL LOSE YOUR MONEY

Elysse

My armoire arrived with broken pieces as well a piece being broke off one of the doors. Highly dissatisfied & disappointed.

Kewanna