PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about The Interior Gallery and Wayfair as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

The Interior Gallery
The Interior Gallery
1.8
Wayfair
Wayfair
2.5
The Interior Gallery
Wayfair

The Interior Gallery and Wayfair Overview

Total reviews 57 2326
Company responses 0 0
Issues resolved 2 22

The Interior Gallery and Wayfair Consumer Ratings

Rank
330 out of 1504 in Furniture and Decor category
141 out of 1504 in Furniture and Decor category
Customer service
190 in category
99 in category
Exchange, Refund and Cancellation Policy
210 in category
92 in category
Product or Service Quality
271 in category
112 in category
Reliability
139 in category
106 in category

The Interior Gallery and Wayfair Rating Details

Customer service
1.6 (24 reviews)
2.2 (925 reviews)
Reviewer's quote

The Worst Company to order online, Rude and irresponsible customer service, total rip-off, not recommend at all, after sale they don't care about anything. Buyers be awareness. I wish there was negative rating, so I could give them negative unlimited, rating..

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Customer service representative assisted with the issue of my order and was very understanding and nice..

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Exchange, Refund and Cancellation Policy
1.4 (21 reviews)
2.3 (726 reviews)
Reviewer's quote

...After a conversation with Rachael, it was clear that she would not replace or refund my money, a total of $432. 65. I take care of my husband who is a disabled American veteran...

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...They gave me a full refund thank you..

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Product or Service Quality
1.6 (20 reviews)
2.4 (781 reviews)
Reviewer's quote

The customer service rep then told us that it was supposed to look like that and that it was completely installable. We had the trucking company redeliver the toilet and the plumbers found it was not installable and the back screws that went into the holes were impossible to affix. Tried several...

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...Im so disappointed in this product..

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Reliability
1.8 (18 reviews)
2.2 (765 reviews)
Reviewer's quote

This company does not care at all about the product they sell or the customers they sell to. I purchased a tub and the overflow leaked. After giving me the run around for years and still no working tub, they tell me they can not get me the part because they are purchased from china as complete...

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Johnathon helped me with my issue, Changed the shipping address for me, and told me to reset my password. So I will try that. Very nice he was and easy to talk to. He did a great job

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The Interior Gallery and Wayfair Pros and Cons

Pros
  • Offered to send touch up paint
  • Customer service
  • Beautiful product
  • Customer service
  • Completely careless customer service agent
  • Dissatisfied
Cons
  • Very little effort to fix my problem
  • No service after sale
  • Website misleading
  • Customer service
  • Delivery
  • Delivery service

The Interior Gallery and Wayfair Most Positive Reviews

Top rated reviews
5

My wife and I placed an order for 2 mirrors and panicked after reading some of the company reviews so we emailed them...

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5

IVE ORDERED FROM HERE MANY TIMES AND ALWAYS GOT FAST GREAT SERVICE...THEY HAVE THEEE BEST GUEST SERVICE IN MY...

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5

I had no problem they did exactly what they told me and even with my rush order they were on time I'm going to use them...

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5

they have resolved every issue I had with them! when my order didnt show up they promptly sent me a replacement order...

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The Interior Gallery and Wayfair Most Critical Reviews

Lowest rated reviews
1

This is a fake company and a scam. Please stay away. There is zero customer service. You are lucky if your product is no...

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1

"Horrible customer service and product quality. Ordered a leather office chair and received a vinyl chair instead. After...

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1

"Anyone interested in joining us in filing a complaint with the Attorney General of Texas, please feel free to call 248...

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1

Coupon code was entered for an item being purchase.
Their billing system accepted code and order - no issues whatsoever....

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The Interior Gallery and Wayfair Latest Reviews

Recent published reviews
No votes

No complaints best costumer service

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3.5

Customer service representative assisted with the issue of my order and was very understanding and nice

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1

The Worst Company to order online, Rude and irresponsible customer service, total rip-off, not recommend at all, after...

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No votes

Hello!
I am a watercolor artist and small business owner, selling my watercolor art prints on Etsy. It has come to my att...

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How would you compare The Interior Gallery vs Wayfair?

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#1407818

Interior gallery it’s crocks never shop there again!!!!

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Compare Companies

The Interior Gallery Wayfair
Rating* 1.8 2.5
Total reviews 57 2326
Company responses 0 0
Issues resolved 2 22