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Travelers Insurance Company vs The Hartford
Travelers Insurance Company vs The Hartford
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions.
Our website collected and compiled various consumer reviews about Travelers Insurance Company and The Hartford as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Travelers Insurance Company and The Hartford Overview
Total reviews |
272
|
184
|
Company responses |
0 |
0 |
Issues resolved |
1 |
2 |
Travelers Insurance Company and The Hartford Consumer Ratings
Rank
379
out of 1822 in Insurance category
324
out of 1822 in Insurance category
Customer service
323
in category
301
in category
Reliability
298
in category
235
in category
Website
229
in category
258
in category
Product or Service Quality
346
in category
311
in category
Travelers Insurance Company and The Hartford Rating Details
Reviewer's quote
I have been with Geico for 47 years, and now I find they treat customers like this! I always knew customer service on claims was terrible even though it not my fault, I figured most were. When you call, you get a recording saying they record some calls, but when I asked them for any recording that...
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So, I sent 2 emails to the team, but NO RESPONSE! One customer service connected me to the adjusters boss, so I left a voice mail to him, but NO RESPONSE from the boss! In the meantime, I had a question about a rental car, and I asked a customer service to help connect me to an appropriate...
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Reviewer's quote
My nightmare began on August 27 2023 when I filed a claim for a complete collapse of the soldier row of bricks over my attached garage fell to the ground over 70 bricks. Travis my adjuster refused to look at all the evidence before making his decision he infact told me to clean up before the...
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This company is stealing money and no one cares. I have a false claim on my record and trying to get it removed PA 001930****. My name is Michelle Campbell. I spoke to a representative. They gave me. A supervisor's number Sarah Dubois phone number 186********. I've been calling the supervisor I...
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Reviewer's quote
Additionally, I have attempted 4 times to view my claim status online only to have the website respond with "We're sorry, our site is temporarily unavailable due to scheduled maintenance. We apologize for any inconvenience and encourage you to visit us at another time". I am completely dissatisfied...
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...Website useless Cannot talk to a live person Rates keep going up for no reason Additional $85 charge for nor reason..
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Product or Service Quality
Reviewer's quote
supervisor did not have the insight to assign a new ins adjuster to improve interaction and service to me as customer. i was very excited to work with travelers ins because of their stellar reputation. Now, after this painful claim experience, i am going to change providers and find a new car ins...
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The billing service is the worst there is. They kept billing me for the wrong amounts, billed me twice for the same insurance, and told me I didn't have coverage. I found the proof that I had paid everything on time and sent it to them...
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Travelers Insurance Company and The Hartford Pros and Cons
Pros
- Initial customer service
- Scumbags
- Auto insurance rates
- No pros
- Possibility of a discount
- Inital startup was easy
Cons
- Customer service
- Worse insurance company ever
- Unethical
- Poor customer service
- Wouldnt recommend to an enemy
- Company and service undesireable
Travelers Insurance Company and The Hartford Most Positive Reviews
Top rated reviews
I am a high level gymnastics coach, one of the most successful in USA history. I seriously injured my shoulder...
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I do not drive anymore, age 89, and my family took my car away from me so my great-granddaughter takes me wherever I...
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Emailed me a copy of my declaration
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I didn't get My bill in the mail!! Please mail to Me asap as usual!! Thank You!! Have a Blessed and Prosperous Day!!!...
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Travelers Insurance Company and The Hartford Most Critical Reviews
Lowest rated reviews
MY JOB HAS THIS INSURANCE COMPANY FOR WORKMANS COMP... AND THEY SUCK... BEEN INJURED 2 MONTHS AND HAVE NOT CLEARED ME F...
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I Canceled my Auto policy because they wouldn't insure a car I bought with a rebuilt title. They wouldn't send back the...
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I called to obtain a quote for just MYSELF driving MY CAR, and was advised that unless I provide them with everyone's...
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It is a disgrace to allow a money grubbing company like The Hartford to be endorsed by AARP. Are you kidding? My husba...
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Travelers Insurance Company and The Hartford Latest Reviews
Recent published reviews
No votes
VERY SNEAKY, CANCELLED DUE TO LATE PAYMENT, FAMILY HARDSHIP. MONEY RAN SHORT. I AM DRIVINGING AROUND THINKING I WAS COVE...
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This company is stealing money and no one cares. I have a false claim on my record and trying to get it removed PA...
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My nightmare began on August 27 2023 when I filed a claim for a complete collapse of the soldier row of bricks over my...
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No votes
My account was charged twice march 5 for 22.91dlls and March 1 for 22.15 PolNo 55RBF230813 Ive already had called to...
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How would you compare Travelers Insurance Company vs The Hartford?
All I know is the Hartford won't even spend .99 cents to get your driving record. instead they market to over 52 crowd through AARP and embarrass you when you can't remember 5 years back your driving record. Ignorant!!