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The Great Escape

E-commerce
  • 0 ISSUES RESOLVED
  • 16 TOTAL REVIEWS
  • $22.8K CLAIMED LOSSES
  • $3.3K AVERAGE LOSS
1.3
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers

No items

Customers don't like

  • Customer service3
  • Customer service and product1
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Williams Sonoma

E-commerce
Has verified representatives
  • 1 ISSUES RESOLVED
  • 11 COMPANY RESPONSES
  • 113 TOTAL REVIEWS
  • $13.6K CLAIMED LOSSES
  • $379 AVERAGE LOSS
1.7
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Personnel in their stores are generally quite pleasant 2
  • Staff from store are usually pleasant 1
  • Quality of the product 1
  • Product quality is fine 1
  • Penguin soda stream 1

Customers don't like

  • Customer service5
  • Lack of care about resolving the issue they caused4
  • Not receiving package3
  • Communication and poor inventory control3
  • That williams sonoma did not honor their promise2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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