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The Grand Rapids Press

Periodicals & Publishing
  • 0 ISSUES RESOLVED
  • 50 TOTAL REVIEWS
  • $318 CLAIMED LOSSES
  • $64 AVERAGE LOSS
1.8
Customer service
Diversity of Products or Services
Website

No items

Customers don't like

  • Poor reporting style1
  • Delivery service1
  • Customer service1
  • Cannot cancel the subscription1
  • Cancellation process1
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Xlibris

Periodicals & Publishing
  • 1 ISSUES RESOLVED
  • 400 TOTAL REVIEWS
  • $1.9M CLAIMED LOSSES
  • $12.9K AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Website
  • Ripp off 5
  • Published book 5
  • Prompt service 4
  • Beginning 4
  • Value of basic publishing package 2

Customers don't like

  • Poor customer service5
  • Given the runaround5
  • Give you the run around5
  • Unresponsive to customer needs after they got your money4
  • Being scammed4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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