PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about The Fresh Market and Whole Foods Market as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

The Fresh Market
Whole Foods Market

The Fresh Market and Whole Foods Market Overview

Total reviews
101
183
Company responses
0
0
Issues resolved
1
1

Whole Foods Market was first mentioned on PissedConsumer on Jul 19, 2010 and since then this brand received 183 reviews. It is 82 reviews more than The Fresh Market received since Jul 11, 2013. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with The Fresh Market customer support team and Whole Foods Market customer service.

The Fresh Market and Whole Foods Market Consumer Ratings

Rank
66 out of 622 in Food Stores category
99 out of 622 in Food Stores category
Customer service
61 in category
83 in category
Layout of Store
8 in category
37 in category
Location
41 in category
66 in category

According to consumer ratings and reviews, The Fresh Market ranks 33 points higher in the Food Stores category than Whole Foods Market. People gave The Fresh Market 2 stars for Customer service criterion in Food Stores category and it is 90 points higher than the worst rated brand in this category. At the same time, Whole Foods Market was rated 1.7 stars for Customer service criterion in this category and it is 68 points higher than the worst rated brand in this category. If we look at Layout of Store criterion, than we see that The Fresh Market has a higher rating than Whole Foods Market. Regarding Location criterion, consumers gave The Fresh Market 3.5 stars and it is 73% greater than other in category. Whole Foods Market however was rated 3.3 stars and it is 56% greater than other in category.

The Fresh Market and Whole Foods Market Rating Details

Customer service
2 (48 reviews)
1.7 (87 reviews)
Reviewer's quote

Just horrible customer service. Cashiers are mean. The meat cases are never stocked...

Kelly D

...She had an attitude and told ppl to take a card for a general customer service number. When I passed by her, mumbled to myself not so nice words that were not said directly to her. When I was leaving, she asked to speak to me and asked if I had a problem with her...

SedateHyena102
Layout of Store
3.6 (43 reviews)
3.1 (68 reviews)
Reviewer's quote

Yesterday was the third time in the past month I have shopped at the store in Ponte Vedra, FL and the third time I have encountered this same problem. I was there at 1:30 pm and it appeared there were at least five people working in the meat department yet no one would come out from the back to...

Caralee

The cashiers double-charge almost every time I shop at the Orange Village store in Ohio, ringing too many quantity of items. Check your receipt before leaving the store..

PissedConsumer1713822
Location
3.5 (42 reviews)
3.3 (66 reviews)
Reviewer's quote

For a time I thought I had found those attributes at your Cameron Village location in Raleigh but I guess I was wrong. My daily routine was to sit out front of that store or in a coffee shop, working on my websites, it was always very pleasant for a time and I did my part to help it stay that way...

R s

...Please stay away from this particular location if you don't want to get embarrassed in public..

Souvik B

The Fresh Market and Whole Foods Market Pros and Cons

Pros
  • Prepared meals
  • Meat department
  • Food
  • Seafood and produce
  • Prepared foods dept
  • Most of the employees there
Cons
  • Terrible customer service
  • What i mentioned earlier
  • Being ripped off
  • Bad customer service
  • Very rude
  • Extremely rude store employees

The Fresh Market and Whole Foods Market Most Positive Reviews

Top rated reviews
5

Can you see anything wrong in this picture ?

5

The store on huron st chicago is filthy.ythe floors walls doors toilet seat are unsanitary. All the floors and counters...

The Fresh Market and Whole Foods Market Most Critical Reviews

Lowest rated reviews
1

Went in looking for the over priced Cavit Pigno Grigio AGAIN. OUT OF STOCK AGAIN! ALSO out of the very simple cinnamon...

1

I entered the store at 10:15 a.m. Saturday morning. The florist booth was empty. The vegetable aisle was empty. There wa...

The Fresh Market and Whole Foods Market Latest Reviews

Recent published reviews
5

The environment is as comparing it to having coffee at your favorite neighbors kitchen table. The regulars come on and c...

Read all 101 reviews
3

There was a prepared, individually wrapped Greek SALAD I bought all the time and LOVE. All of the sudden it is GONE....

Read all 183 reviews

The Fresh Market and Whole Foods Market Products and Services

Most reviewed product and services
  • The Fresh Market Customer Care (13 reviews)
  • The Fresh Market Meat Department (7 reviews)
  • The Fresh Market Meat (6 reviews)
  • Whole Foods Market Customer Care (32 reviews)
  • Whole Foods Market Manager (23 reviews)
  • Whole Foods Market Deli Department (4 reviews)