PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about We Clean Carpet of Minneapolis and The Cleaning Authority as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

We Clean Carpet of Minneapolis
The Cleaning Authority

We Clean Carpet of Minneapolis and The Cleaning Authority Overview

Total reviews
137
298
Company responses
0
0
Issues resolved
1
2

We Clean Carpet of Minneapolis and The Cleaning Authority Consumer Ratings

Rank
68 out of 483 in Cleaning Services category
39 out of 483 in Cleaning Services category
Customer service
45 in category
44 in category
Product or Service Quality
44 in category
33 in category
Reliability
40 in category
35 in category
Price Affordability
59 in category
41 in category

We Clean Carpet of Minneapolis and The Cleaning Authority Rating Details

Customer service
1.4 (73 reviews)
1.4 (88 reviews)
Reviewer's quote

...DO NOT ALLOW THESE PEOPLE TO CLEAN YOUR CARPET!! The customer service is horrible and the quality of work is horrible!!!!!..

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...Mark needs to understand how important customer service is. I'm suprised he can stay in business with his business practices. I'm finished with them...

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Product or Service Quality
1.3 (70 reviews)
1.7 (81 reviews)
Reviewer's quote

... ILLEGAL & BOGUS contract which states you the homeowner will not hold them accountable for damage to your home or theft!!!! Who would ever agree to that? The service guys equipment let out a foul offensive smelling odor that filled my house, my carpet now smells like a dirty wet mop and it didnt prior to , he didn't clean inside of my closets and the carpet is still dirty! I called about 3 days later and hot a manager who called himself "John" who told me ther...

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...However one day when a crew was cleaning my house, a Quality Inspection person showed up and when I let her in I noticed a strong smell of Marijuana on her. I didn't say anything..

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Reliability
1.4 (64 reviews)
1.6 (77 reviews)
Reviewer's quote

Carlsbad California. Quoted me one price on phone $59 for sanitize and steam one bedroom. Tech would quote me to steam clean a marble tile bathroom about 4 x4 We have no pets, no stains, room an occasional guest room. Techs arrived and would only shampoo for $64. They quoted a minimum of $700 to a...

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THOSE GIRLS ARE AWSOME!! EVERTHING IS DONE IN SUCH A PROFESSIONAL WAY ! IM LOTS FOR THINGS TO DO AROUND MY HOUSE. PLEASE LET THEM BE THE ONES TO COME ALL THE TIME.LAURA AND LEMUEL :y: :y:

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Price Affordability
1.5 (60 reviews)
2.1 (70 reviews)
Reviewer's quote

...He let us know up front what our “out the door” price would be. The house smells like a fresh citrus field! Couldn’t be happier..

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...Oh the price was $85. 50!!! Called Peter today to complain but he hung up on me when I questioned how much help a 7 month pregnant girl could really do. Called me a racist against a pregnant person...

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We Clean Carpet of Minneapolis and The Cleaning Authority Pros and Cons

Pros
  • Thought the guy and his wife were decent enough
  • Technician was nice
  • Less than zero
  • Cleaning staff
  • Your lack of communication
  • Low cost
Cons
  • Sloppy workmanship
  • Quality of service and price
  • Price quoted when appt made was not what was charged
  • Poor customer service
  • Sloppy work
  • Poor quality of work

We Clean Carpet of Minneapolis and The Cleaning Authority Most Positive Reviews

Top rated reviews
5

Wow what a great company i had the best tech ever jason was his name and had a helper did everthing i asked than he...

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5

I worked for a cleaning authority sub contractor and got a very bad boss man,that subs under the cleaning authority name...

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5

The Truck 3 came out give me the proper quote on my carpets after looking at them and they look so good like brand new...

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5

I have never had maid service as good as The Cleaning Athority. They leave every room shining! I am so lucky to have...

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We Clean Carpet of Minneapolis and The Cleaning Authority Most Critical Reviews

Lowest rated reviews
1

I am a business man in the service industry for 35 years...

First the tech was late and he told my why...He was hung ov...

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1

We have been using this company for over 2 years. The beginning was great, then over the last year things started to...

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1

I WAS TO HAVE MY CARPETS DOWN THE SAME DAY AND TIME AS THE GUY WHO JUST COMPLAINED, I NEVER GOT A CALL SO I LEFT I HAD...

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1

The Management here is just terrible. The team (Kailynn & Krystal) came while i was at work to clean. When i got...

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We Clean Carpet of Minneapolis and The Cleaning Authority Latest Reviews

Recent published reviews
1

On the phine I was quoted $189 but in person my bill came out to be $275. They make you pay BEFORE the job is done...

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5

THOSE GIRLS ARE AWSOME!! EVERTHING IS DONE IN SUCH A PROFESSIONAL WAY ! IM LOTS FOR THINGS TO DO AROUND MY HOUSE. PLEASE...

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1

Carlsbad California. Quoted me one price on phone $59 for sanitize and steam one bedroom. Tech would quote me to steam...

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4.7

I have had had the cleaning authority for years now Makeda and her team could not give better service always on time...

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We Clean Carpet of Minneapolis and The Cleaning Authority Products and Services

Most reviewed product and services
  • We Clean Carpet Of Minneapolis Carpet Cleaning Service (52 reviews)
  • We Clean Carpet Of Minneapolis Cleaning Service (34 reviews)
  • We Clean Carpet Of Minneapolis Customer Care (16 reviews)
  • The Cleaning Authority Cleaning Service (121 reviews)
  • The Cleaning Authority House Cleaning Service (39 reviews)
  • The Cleaning Authority Customer Care (34 reviews)