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The Cleaning Authority

Cleaning Services
  • 2 ISSUES RESOLVED
  • 247 TOTAL REVIEWS
  • $79.6K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.5
Customer service
Reliability
Staff
Exchange, Refund and Cancellation Policy
Website
  • Cleaning staff 3
  • Low cost 2
  • Owners 1
  • Your lack of communication 1
  • Quality of cleaning 1

Customers don't like

  • Poor customer service12
  • Poor quality of work12
  • Sloppy work10
  • Attitudes8
  • Customer service8
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Tidy

Cleaning Services
  • 0 ISSUES RESOLVED
  • 24 TOTAL REVIEWS
  • $47.6K CLAIMED LOSSES
  • $4.3K AVERAGE LOSS
1.3
Customer service
Reliability
Staff
Exchange, Refund and Cancellation Policy
Website
  • Cleaning people they sent to my house 1
  • Nice marketing 1

Customers don't like

  • Constant no shows2
  • Difficulty in cancelling2
  • Giving them a credit card number to keep on file2
  • Unauthorized charges1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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