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The Cleaning Authority

Cleaning Services
  • 2 ISSUES RESOLVED
  • 259 TOTAL REVIEWS
  • $80.5K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.5
Customer service
Reliability
Staff
Website
Exchange, Refund and Cancellation Policy
  • Cleaning staff 3
  • Low cost 2
  • Owners 1
  • Your lack of communication 1
  • Quality of cleaning 1

Customers don't like

  • Sloppy work6
  • Attitudes6
  • Poor customer service6
  • Poor quality of work5
  • Unprofession management2
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Tidy

Cleaning Services
  • 0 ISSUES RESOLVED
  • 40 TOTAL REVIEWS
  • $48.6K CLAIMED LOSSES
  • $3K AVERAGE LOSS
1.4
Customer service
Reliability
Staff
Website
Exchange, Refund and Cancellation Policy
  • Nice marketing 3
  • Cleaning people they sent to my house 1
  • Ease of the website 1

Customers don't like

  • Unauthorized charges2
  • Giving them a credit card number to keep on file2
  • Quality of work - general cleaning principles1
  • That they did not do what they said they would do1
  • Quality of work - specific areas of emphasis1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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