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The Cheesecake Factory

Cafes, Restaurants and Bars
  • 2 ISSUES RESOLVED
  • 131 TOTAL REVIEWS
  • $4.4K CLAIMED LOSSES
  • $122 AVERAGE LOSS
2.1
Customer service
Staff
Location
Diversity of Products or Services
Website
  • Food 3
  • Decor 3
  • Taste 2
  • Service was good 2
  • Server was attentive 2

Customers don't like

  • Terrible customer service5
  • Poor management4
  • Response to complaint3
  • Nasty attitude the evening host2
  • Gift card2
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Waffle House

Cafes, Restaurants and Bars
  • 2 ISSUES RESOLVED
  • 880 TOTAL REVIEWS
  • $3.1K CLAIMED LOSSES
  • $48 AVERAGE LOSS
2.5
Customer service
Staff
Location
Diversity of Products or Services
Website
  • Cook did an awesome job of cooking my food 3
  • Clean 3
  • Service was great and so was the server 2
  • Hash brown potatoes 2
  • Greeting 2

Customers don't like

  • Customer service11
  • Service5
  • Food made me sick5
  • Cleanliness of the store4
  • Employee actions and conversations3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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