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The Bradford Exchange

Jewelry and Accessories
  • 7 ISSUES RESOLVED
  • 886 TOTAL REVIEWS
  • $43.1K CLAIMED LOSSES
  • $217 AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • Product 5
  • Ease or ordering 2
  • Way they rectified an incorrect shipment 1
  • Uniqueness of items 1
  • Unique items 1

Customers don't like

  • Customer service14
  • Customer service follow up8
  • Customer service attitude8
  • Given the runaround6
  • Failure to honor guarantee6
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Walmart

Supermarkets and Malls
  • 57 ISSUES RESOLVED
  • 6771 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $1K AVERAGE LOSS
2.2
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • Prices 33
  • To never shop at walmart again 9
  • Selection 7
  • Location 7
  • Product when it worked 6

Customers don't like

  • Customer service185
  • Service29
  • Management23
  • Lack of stock18
  • Long waits16
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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