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The Bradford Exchange

Luxury / Jewelry
  • 4 ISSUES RESOLVED
  • 570 TOTAL REVIEWS
  • $35.5K CLAIMED LOSSES
  • $215 AVERAGE LOSS
1.7
  • Product 5
  • Item i ordered 1
  • Way they rectified an incorrect shipment 1
  • Product offer 1

Customers don't like

  • Given the runaround18
  • Customer service attitude17
  • Customer service follow up14
  • Failure to honor guarantee10
  • Customer service9
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The Phoenix Gold

Luxury / Jewelry
  • 0 ISSUES RESOLVED
  • 7 TOTAL REVIEWS
  • $23.5K CLAIMED LOSSES
  • $4.7K AVERAGE LOSS

Not enough votes to show an average rating

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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