PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about The Bradford Exchange and The Bradford Exchange United Kingdom as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

The Bradford Exchange
The Bradford Exchange United Kingdom

The Bradford Exchange and The Bradford Exchange United Kingdom Overview

Total reviews
1083
47
Company responses
0
0
Issues resolved
8
0

The Bradford Exchange was first mentioned on PissedConsumer on Jul 1, 2008 and since then this brand received 1083 reviews. It is 1036 reviews more than The Bradford Exchange United Kingdom received since Apr 22, 2011.

The Bradford Exchange and The Bradford Exchange United Kingdom Consumer Ratings

Rank
107 out of 1160 in Jewelry and Accessories category
252 out of 1160 in Jewelry and Accessories category
Customer service
79 in category
142 in category
Website
117 in category
193 in category
Price Affordability
130 in category
196 in category

According to consumer ratings and reviews, The Bradford Exchange ranks 145 points higher in the Jewelry and Accessories category than The Bradford Exchange United Kingdom. People gave The Bradford Exchange 1.7 stars for Customer service criterion in Jewelry and Accessories category and it is 230 points higher than the worst rated brand in this category. At the same time, The Bradford Exchange United Kingdom was rated 1.1 stars for Customer service criterion in this category and it is 167 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that The Bradford Exchange has a higher rating than The Bradford Exchange United Kingdom. Regarding Price Affordability criterion, consumers gave The Bradford Exchange 2.3 stars and it is 58% greater than other in category. The Bradford Exchange United Kingdom however was rated 1.6 stars and it is 63% worse than other in category.

The Bradford Exchange and The Bradford Exchange United Kingdom Rating Details

Customer service
1.7 (342 reviews)
1.1 (16 reviews)
Reviewer's quote

...Thank you customer support at the Bradford Exchange for clearing up my misunderstanding. Thank you,..

PissedConsumer1726178

I contacted customer services to be told there is only a 120 day guarantee on the ring and basically they just washed their hands of any responsibility from that point. I was reluctant to purchase from them based on a couple of bad reviews however thought I would give the benefit of the doubt....

Andrina
Website
2.3 (306 reviews)
1.3 (7 reviews)
Reviewer's quote

I must be blind but I cannot find a phone number on my bill or your website..

Florence B

I purchased an Avery doll on the 12th of August 2019, delivery was confirmed via email of 2-10 days. It is the 9th of September 2019 and I have not received the doll. I have also called and was told by an automated service, I would get a call back within 8 working hours, nobody called back I have...

Jazzi R
Price Affordability
2.3 (281 reviews)
1.6 (9 reviews)
Reviewer's quote

...(11 so far, to be exact) 1971 - 1999 And the VERY Disappointing Thing is that NONE of them are Worth The Cost Of Shipping and Purchase Price (Over 50 Dollars EACH). The worth runs from $1. 25 for the Susan B...

Rev. G

...I would honestly suggest NOT to order from Bradford Exchange as they charge rip off prices for extremely bad quality items, unless you are really desperate. The e-mailing response delay is frustrating and unhelpful. I just hope that I DO actually get all my money back...

PissedConsumer995125

The Bradford Exchange and The Bradford Exchange United Kingdom Pros and Cons

Pros
  • Product
  • Unique items
  • Pretty products
  • Nowt
  • Absolutely nowt
Cons
  • Customer service
  • Customer service attitude
  • Customer service follow up
  • Given the runaround
  • Fraudulent marketing
  • Entire service

The Bradford Exchange and The Bradford Exchange United Kingdom Most Positive Reviews

Top rated reviews
5

I purchased a ring from this company and was totally disappointed when I received the item. The ring that is on the...

No votes

The Bradford Exchange and The Bradford Exchange United Kingdom Most Critical Reviews

Lowest rated reviews
1

Took me for $114.00. Keep getting post card delayed another 2 months. 877-903-6825 for a refund. Options are in...

1

I ordered a ring set in April I was told I had to pay my first instalment before delivery, no problem there as it was an...

The Bradford Exchange and The Bradford Exchange United Kingdom Latest Reviews

Recent published reviews
5

I gave this company a bad review because of several things. 1. I did
Not get an order number. 2. I was under the impressi...

Read all 1083 reviews
1

I ordered an item which was 4 instalments of 19.99. My second instalment they took one thousand nine hundted and ninety...

Read all 47 reviews

The Bradford Exchange and The Bradford Exchange United Kingdom Products and Services

Most reviewed product and services
  • The Bradford Exchange Shipping Service (168 reviews)
  • The Bradford Exchange Ring (124 reviews)
  • The Bradford Exchange Customer Care (111 reviews)
  • The Bradford Exchange United Kingdom Shipping Service (4 reviews)
  • The Bradford Exchange United Kingdom Customer Care (2 reviews)
  • The Bradford Exchange United Kingdom Birthday Sterling Silver Ring (1 review)