PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about The Bradford Exchange and The Bradford Exchange United Kingdom as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

The Bradford Exchange
The Bradford Exchange United Kingdom

The Bradford Exchange and The Bradford Exchange United Kingdom Overview

Total reviews
1323
48
Company responses
0
0
Issues resolved
10
0

The Bradford Exchange and The Bradford Exchange United Kingdom Consumer Ratings

Rank
114 out of 831 in Jewelry and Accessories category
266 out of 831 in Jewelry and Accessories category
Customer service
86 in category
150 in category
Website
120 in category
205 in category
Price Affordability
134 in category
203 in category
Delivery Service
78 in category
135 in category

The Bradford Exchange and The Bradford Exchange United Kingdom Rating Details

Customer service
1.7 (436 reviews)
1.1 (16 reviews)
Reviewer's quote

Horrible customer service and no resolution to my missing purchase..

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...now in the middle of November 2016 and I am still chasing a full refund (unfortunately I made the mistake of paying for this item in one go - £159) Their customer service is a joke but if they think that I am going to give up on this refund they are very much mistaken. Will never ever purchase anything from the...

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Website
2.3 (385 reviews)
1.3 (7 reviews)
Reviewer's quote

...I have emailed you through your website twice & once from your confirmation email to cancel. This email was placed roughly 1/2 hour after ordering. Items on backorder to be delivered in July...

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I purchased an Avery doll on the 12th of August 2019, delivery was confirmed via email of 2-10 days. It is the 9th of September 2019 and I have not received the doll. I have also called and was told by an automated service, I would get a call back within 8 working hours, nobody called back I have...

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Price Affordability
2.4 (356 reviews)
1.6 (9 reviews)
Reviewer's quote

...Felt advertised price was over what I had been led to believe it should cost but paid for1st set anyway. Waited for it to arrive and it arrived along with set 2 and another bill for $52. 06????? Do not want set two or any others...

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I purchased a Gold plated ring from them last October for a 60th Birthday present for my mum. She didn't start wearing it until 6th December and it already looks like it is 20 years old. I paid over £120 for this and already the ring is tarnished and unwearable. I have many pieces of jewellery that...

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Delivery Service
2.2 (355 reviews)
1.1 (8 reviews)
Reviewer's quote

Ordered Mothers Day musical glitter globe and when I inquired about delivery I was informed it would be august 2020..

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...p&p, online, using a unique reference number by the 19/12/16 to assure delivery by Christmas. I paid £19. 99 and saw the amount show I g as authorised on my bank account however it did not debit for what ever reason...

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The Bradford Exchange and The Bradford Exchange United Kingdom Pros and Cons

Pros
  • Unique items
  • Product
  • Pretty products
  • Nowt
  • Absolutely nowt
Cons
  • Customer service
  • Failure to honor guarantee
  • Customer service follow up
  • Given the runaround
  • Fraudulent marketing
  • Entire service

The Bradford Exchange and The Bradford Exchange United Kingdom Most Positive Reviews

Top rated reviews
5

I purchased a ring from this company and was totally disappointed when I received the item. The ring that is on the...

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No votes
5

I purchased at least two men's rings from the Bradford Exchange and received my rings in a relatively timely manner. The...

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No votes

The Bradford Exchange and The Bradford Exchange United Kingdom Most Critical Reviews

Lowest rated reviews
1

Took me for $114.00. Keep getting post card delayed another 2 months. 877-903-6825 for a refund. Options are in...

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1

I ordered a ring set in April I was told I had to pay my first instalment before delivery, no problem there as it was an...

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1

We were signed on to receive a monthly addition to a train set. We were unable to stop the shipments from coming once we...

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1

I ordered a Christmas decoration from The Bradford Exchange on 11th August 2014. I paid by 3 monthly instalments. When...

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The Bradford Exchange and The Bradford Exchange United Kingdom Latest Reviews

Recent published reviews
1

I got a bill for order that was never received. Also my last name and the recipient last name spelled wrong on the bill!

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No votes

Have ordered Ultimate Disney MB. Order number294114. have now tried to make a payment on line and by phone. Payment...

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1

No one will help me locate my order. Called and emailed them and only got a general email.ordered a month ago and still...

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1

I ordered an item which was 4 instalments of 19.99. My second instalment they took one thousand nine hundted and ninety...

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The Bradford Exchange and The Bradford Exchange United Kingdom Products and Services

Most reviewed product and services
  • The Bradford Exchange Shipping Service (189 reviews)
  • The Bradford Exchange Ring (132 reviews)
  • The Bradford Exchange Customer Care (125 reviews)
  • The Bradford Exchange United Kingdom Shipping Service (4 reviews)
  • The Bradford Exchange United Kingdom Customer Care (2 reviews)
  • The Bradford Exchange United Kingdom Birthday Sterling Silver Ring (1 review)