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The Body Shop

Cosmetics and Personal Care
  • 1 ISSUES RESOLVED
  • 108 TOTAL REVIEWS
  • $2.1K CLAIMED LOSSES
  • $70 AVERAGE LOSS
1.7
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Reliability
  • Product quality 5
  • Tea tree line 3
  • Products 1

Customers don't like

  • Website or customer service6
  • Customer service6
  • No one available-ever3
  • Dissatisfied respect customers money3
  • Did not receive products2
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Ulta

Cosmetics and Personal Care
  • 4 ISSUES RESOLVED
  • 733 TOTAL REVIEWS
  • $38.2K CLAIMED LOSSES
  • $203 AVERAGE LOSS
1.7
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Reliability
  • Points program 7
  • In-store shopping 6
  • Price 5
  • Rewards card 4
  • Products 4

Customers don't like

  • Customer service52
  • Ordering online10
  • No estimated date for delivery3
  • Store manager2
  • Rude staff2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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