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The Body Shop

Cosmetics and Toiletries
  • 0 ISSUES RESOLVED
  • 64 TOTAL REVIEWS
  • $1K CLAIMED LOSSES
  • $68 AVERAGE LOSS
1.6
Customer service
Staff
Website
Diversity of Products or Services
Discounts and Special Offers
  • Product quality 2
  • Tea tree line 1

Customers don't like

  • Website or customer service2
  • Dissatisfied respect customers money2
  • Service in store1
  • Membership program1
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Ulta

Cosmetics and Toiletries
  • 3 ISSUES RESOLVED
  • 695 TOTAL REVIEWS
  • $35.1K CLAIMED LOSSES
  • $197 AVERAGE LOSS
1.7
Customer service
Staff
Website
Diversity of Products or Services
Discounts and Special Offers
  • Points program 7
  • Price 5
  • Rewards card 4
  • Makeup 4
  • In-store shopping 4

Customers don't like

  • Customer service17
  • Ordering online10
  • No estimated date for delivery3
  • Store manager2
  • Rude staff2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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