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Terracom Wireless

Telecommunications
  • 0 ISSUES RESOLVED
  • 72 TOTAL REVIEWS
  • $5.8K CLAIMED LOSSES
  • $484 AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Billing Practices
Exchange, Refund and Cancellation Policy
  • Improved customer service 1
  • Purchase 1

Customers don't like

  • Customer service3
  • Lousy service and arrogant management perosnnel2
  • No one could give me the address or phone to an actual store2
  • Poor customer service2
  • Speaking to non-english customer service2
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Time Warner Cable

Telecommunications
  • 5 ISSUES RESOLVED
  • 1500 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $3.4K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Billing Practices
Exchange, Refund and Cancellation Policy
  • Internet speed when it works 11
  • No contract 7
  • Field technician 6
  • Variety of channels 6
  • Techs who came to my home 4

Customers don't like

  • Argumentative customer service15
  • No solution to simple task15
  • Lack of problem solving9
  • Customer service7
  • Frequent cable outages6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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