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Terracom Wireless

Telecommunications
  • 0 ISSUES RESOLVED
  • 67 TOTAL REVIEWS
  • $802 CLAIMED LOSSES
  • $73 AVERAGE LOSS
1.4
Customer service
Diversity of Products or Services
Website
Billing Practices
Exchange, Refund and Cancellation Policy
  • Purchase 1

Customers don't like

  • Customer service5
  • Lousy service and arrogant management perosnnel5
  • Service or equipment4
  • Speaking to non-english customer service2
  • Website lists locations that dont exist2
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Time Warner Cable

Telecommunications
  • 5 ISSUES RESOLVED
  • 1455 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $3.5K AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Website
Billing Practices
Exchange, Refund and Cancellation Policy
  • Internet speed when it works 11
  • No contract 7
  • Field technician 5
  • Variety of channels 5
  • Techs who came to my home 3

Customers don't like

  • Lack of problem solving28
  • No solution to simple task27
  • Argumentative customer service23
  • Frequent cable outages14
  • Slow internet12
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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