PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Trutech and Terminix as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Trutech
Terminix

Trutech and Terminix Overview

Total reviews
32
1001
Company responses
0
0
Issues resolved
0
2

Trutech and Terminix Consumer Ratings

Rank
85 out of 383 in Animal Services category
15 out of 112 in Pest Control and Services category
Price Affordability
74 in category
13 in category
Customer service
72 in category
13 in category
Value for money
46 in category
11 in category
Advertised vs Delivered
42 in category
11 in category

Trutech and Terminix Rating Details

Price Affordability
1.3 (18 reviews)
1.5 (290 reviews)
Reviewer's quote

...Reluctantly I agreed , but I could see that even at that price I was going to be one of his low end priorities. He set the trap and nothing happened. Changed the bait and again no results...

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...I was angry because I have a special needs son and it is very difficult to plan around that as well as being held up by a business who just threw out a price without seeing the situation and couldn't be bothered because of the heat. The company is a fraud..

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Customer service
1.5 (17 reviews)
1.3 (396 reviews)
Reviewer's quote

...According to customer service that was false. Additionally, the tech would come and perform the service whenever he wanted. He never responded to emails or text messages and double billed me three times...

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The main customer service number that repeats money back guarantee while you are on hold for 30 minutes were SO rude and unhelpful saying that they dont give money back but send the (unqualified) Technicians back out again and again. Customer service manager Sarah was so insulting, threatening and...

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Value for money
1.6 (16 reviews)
1.3 (272 reviews)
Reviewer's quote

...Trutech has cost me money in repairs from their actions and done little to fix the problem. ..

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...Please pray for me in my pursuit of a company that will value my integrity and to all employees at this branch location I hope you make it home to your families safe every night..

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Advertised vs Delivered
1.5 (13 reviews)
1.2 (264 reviews)
Reviewer's quote

Tech was just here last week, December, 2019. I have been out of the country, I have someone that stays at my home when I am out of town. Our Tech, walked over to my house because she was servicing my neighbor. She saw I was home and came into the house and went into the attic, I am assuming and...

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...I am willing to pay for services that I received and do not want to continue paying for services that are not delivered by competent technicians. Terminix is a horrible company to do business with. Stay away..

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Trutech and Terminix Pros and Cons

Pros
No votes
  • Technicians
  • Technicians that did their job and had product available
  • Tech who service home
Cons
  • Poor customer service
  • You find out you are not
  • Customer service
  • Service
  • Untruthful promises

Trutech and Terminix Most Positive Reviews

Top rated reviews
4

I'm using the heater for my job.We have big overhead doors that are always open and our boss shut the heat down and we...

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5

I called Terminix, the person who answered the phone put me on hold for one & half hours. I asked to talk to a...

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No votes
5

$1500 for a bed bug job. At first I was very upset at the price. You got it done. Thank you.

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Trutech and Terminix Most Critical Reviews

Lowest rated reviews
1

We bought a house with rats. We were closing the holes and called Trutech. The sales person was high pressure with fear...

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1

Terrible customer service

my wife and i recently helped another couple move and somehow brought home bed-bugs.we did so...

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1

Company will quote you whatever price they want, horrible customer service skills. I will not recommend this company...

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1

I had a yellow jacket infestation so I called Terminix for a one-time treatment. I guess now they just send an inspecto...

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Trutech and Terminix Latest Reviews

Recent published reviews
1

Thursday 8:30 am: I called them to investigate scratching noises in my attic. They assigned me an account number and...

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1

Their rep went to a rental I own to look at the flying ants and provide an estimate . Was rude to tenant. No communicati...

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1

Tech was just here last week, December, 2019. I have been out of the country, I have someone that stays at my home when...

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1

Spent 1000's to get rid of bugs & rodents to no avail. Don't Use them. They are useless. Go with a local company.

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Trutech and Terminix Products and Services

Most reviewed product and services
  • Trutech Pest Control (8 reviews)
  • Trutech Mouse Pest Control (3 reviews)
  • Trutech Animal Control Service (3 reviews)
  • Terminix Pest Control (215 reviews)
  • Terminix Customer Care (174 reviews)
  • Terminix Manager (51 reviews)