PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Teletrac Navman and Teletrac as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Teletrac Navman
Teletrac

Teletrac Navman and Teletrac Overview

Total reviews
7
57
Company responses
0
0
Issues resolved
0
1

Teletrac was first mentioned on PissedConsumer on May 7, 2012 and since then this brand received 57 reviews. It is 50 reviews more than Teletrac Navman received since Jan 12, 2018.

Teletrac Navman and Teletrac Consumer Ratings

Rank
176 out of 1488 in Software category
229 out of 1488 in Software category
Value for money
109 in category
138 in category
Product or Service Quality
113 in category
170 in category
Customer service
90 in category
147 in category

According to consumer ratings and reviews, Teletrac Navman ranks 53 points higher in the Software category than Teletrac. People gave Teletrac Navman 1.8 stars for Value for money criterion in Software category and it is 191 points higher than the worst rated brand in this category. At the same time, Teletrac was rated 1.4 stars for Value for money criterion in this category and it is 162 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Teletrac Navman has a higher rating than Teletrac. Regarding Customer service criterion, consumers gave Teletrac Navman 1.8 stars and it is 70% greater than other in category. Teletrac however was rated 1.2 stars and it is 51% greater than other in category.

Teletrac Navman and Teletrac Rating Details

Value for money
1.8 (5 reviews)
1.4 (25 reviews)
Reviewer's quote

Teletrac is awesome! They have helped me and my business save time and money. I am a REAL customer and we have had the BEST experience. Great product, service and price! 5 stars all the way! :y:..

Jamileth

I have been dealing with Toby Steel, We have been trying to cancel are contract for months, The contract is due to expire July 2019.We have had emails that take 2-3 weeks to get a reply to, Rang countless times, At least 50 times, As soon as they know you want to cancel, No one is available to...

Chris
Product or Service Quality
1.8 (5 reviews)
1.1 (29 reviews)
Reviewer's quote

...I called to talk to Customer service and they transferred me to sales. Talked with Omar who gave me a bunch of smoke and told me he would call me back. Never heard from him again...

Ray

Don’t buy into their lies, or their junk products. Teletrac has absolutely the worst customer service is the Industry, you will wait on hold for over 1 hour just to speak to someone about openeing a work ticket, yet that person in incapable of understanding your issue and is incompetent to resolve...

Villa
Customer service
1.8 (5 reviews)
1.2 (32 reviews)
Reviewer's quote

...No customer service, reporting is inaccurate. Call to talk to anyone in tech support about the most basic issue and they cannot help. They then assign a case number and someone will call you back..

PissedConsumer1353666

...Called customer service again. Said it would be escalated. Didn't hear from anyone till the next day...

Scott O

Teletrac Navman and Teletrac Pros and Cons

Pros
  • Sales rep was awesome
  • Great product
  • Great price
  • Price
  • Nice lady that talked to me about the service
Cons
  • Terms of the contract
  • Not working properly
  • Not user friendly
  • Customer service
  • Poor service
  • No customer service

Teletrac Navman and Teletrac Most Positive Reviews

Top rated reviews
5

Teletrac is awesome! They have helped me and my business save time and money. I am a REAL customer and we have had the...

5

We are a trucking company that covers 48 states. I had a great experience with Teletrac Navman and wanted to share. My...

Teletrac Navman and Teletrac Most Critical Reviews

Lowest rated reviews
1

Issues began from Day 1, faulty equipment sent.
Took about 3 months for an exchange only to have another junk box.
These u...

1

I absolutely cannot stand this Teletrac system! The idea of having a system in place that would easily track our fleets...

Teletrac Navman and Teletrac Latest Reviews

Recent published reviews
1

We have had an awful experience overall…
We have had an awful experience overall with Teletrac Navman. The reporting does...

Read all 7 reviews
1

I have been dealing with Toby Steel, We have been trying to cancel are contract for months, The contract is due to expir...

Read all 57 reviews

Teletrac Navman and Teletrac Products and Services

Most reviewed product and services
  • Teletrac Navman Gps Tracker (4 reviews)
  • Teletrac Navman Customer Care (1 review)
  • Teletrac Gps Tracker (21 reviews)
  • Teletrac Customer Care (10 reviews)
  • Teletrac Website (3 reviews)