PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Wesley Berry Flowers and Teleflora as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Wesley Berry Flowers
Teleflora

Wesley Berry Flowers and Teleflora Overview

Total reviews
2594
431
Company responses
0
0
Issues resolved
8
5

Wesley Berry Flowers and Teleflora Consumer Ratings

Rank
56 out of 238 in Flowers / Florist category
37 out of 238 in Flowers / Florist category
Customer service
41 in category
32 in category
Exchange, Refund and Cancellation Policy
34 in category
30 in category
Website
48 in category
25 in category
Delivery Service
25 in category
20 in category

Wesley Berry Flowers and Teleflora Rating Details

Customer service
1.1 (547 reviews)
1.2 (203 reviews)
Reviewer's quote

...Customer service is a joke. If you attempt to call customer service they will give you a bull *** store credit that you'll never be able to or want to use again or they will hang up on you. If you ask to speak with a supervisor they will put you on hold and never pick up the phone again...

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I eventually located a number to call and spoke to a customer service representative. I explained the scenario, and she said that she would follow up with the florist responsible for the delivery and see about having them issue me a refund. I told her that I didnt pay that party, nor did I contract...

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Exchange, Refund and Cancellation Policy
1.1 (518 reviews)
1.2 (185 reviews)
Reviewer's quote

...I requested a refund from my credit card provider claiming I did not receive my goods and services and sent a copy of that complaint to the officers of the company . I received my full refund two days later. You just fight..

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...I reached out to the company and they gave me a $13 refund on an $80 arrangement..

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Website
1.6 (459 reviews)
2.1 (166 reviews)
Reviewer's quote

...Sent complaint via website. No response. Saw my bill, it was in American funds which is not listed on the website...

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...98 and what i received was nothing like the picture I ordered from the website..

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Delivery Service
1.4 (431 reviews)
1.6 (173 reviews)
Reviewer's quote

...In the meantime, I keep receiving emails from Flower Delivery Service reminding me that I still have a "credit" of now $51. 24. I only look ***..

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...Horrendous customer service..

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Wesley Berry Flowers and Teleflora Pros and Cons

Pros
  • Initial location on web
  • Fast delivery
  • Offered coupons
  • Pictured flowers
  • Flower picture i never received
  • Anticipation of beautiful arrangement
Cons
  • Awful customer service
  • Failure to deliver product
  • Bait and switch on order
  • Customer service
  • Never got flowers
  • Delivered product

Wesley Berry Flowers and Teleflora Most Positive Reviews

Top rated reviews
5

I ordered flowers for a funeral, and flowers were never delivered. I have emailed twice, no reply. I spoke with...

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5

It's correct that you let the company knew what you felt about their product. Be reminded that any company who sell...

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5

DO NOT USE THIS COMPANY!!!!!! I ordered flowers for 2 seperate occasions because it SEEMED like the "$50 rebate" on the...

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3.9

What I ordered was the Deck of Halls Tree and what I received was something you can buy at Home Depot. Asked for 12/17/2...

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Wesley Berry Flowers and Teleflora Most Critical Reviews

Lowest rated reviews
1

I ordered flowers on 8/26/2014 for same day delivery. The deals on line were great. I selected a floral arrangement...

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1

I had flowers delivered to my mothers funeral. They sent something completely different than the picture i ordered...

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1

I ordered two different sets of flowers, one was delivered and the other that was 15 miles away was not due to no one...

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1

I ordered flowers for my girlfriend, instructed and payed extra to have them delivered before lunch time to her job. It...

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Wesley Berry Flowers and Teleflora Latest Reviews

Recent published reviews
No votes

I signed up with them ordered the clover mini...received it broken. I called and they said mail it back they would send...

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No votes

I. 've been trying to get ahold of you people since 10oclock this morning I want to know if my daughters flowers will...

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No votes

I also received a floral arrangement from my husband from Wesley Berry flowers. It was delivered to my office. When I...

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1.6

I paid good money to have received dead flowers and not the requested arrangement, will never use you again and will...

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Wesley Berry Flowers and Teleflora Products and Services

Most reviewed product and services
  • Wesley Berry Flowers Flowers (990 reviews)
  • Wesley Berry Flowers Delivery Service (390 reviews)
  • Wesley Berry Flowers Arrangement (363 reviews)
  • Teleflora Delivery Service (121 reviews)
  • Teleflora Flowers (72 reviews)
  • Teleflora Arrangement (66 reviews)