PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Teleflora and Wesley Berry Flowers as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Teleflora
Wesley Berry Flowers

Teleflora and Wesley Berry Flowers Overview

Total reviews
434
2594
Company responses
0
0
Issues resolved
5
8

Teleflora and Wesley Berry Flowers Consumer Ratings

Rank
37 out of 237 in Flowers / Florist category
58 out of 237 in Flowers / Florist category
Customer service
34 in category
44 in category
Exchange, Refund and Cancellation Policy
31 in category
36 in category
Delivery Service
23 in category
27 in category
Website
27 in category
49 in category

Teleflora and Wesley Berry Flowers Rating Details

Customer service
1.2 (204 reviews)
1.1 (547 reviews)
Reviewer's quote

...At that point the customer service rep didn't even attempt to call the florist. Called at 2, they reached the florist. Supposedly the flowers were in route...

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...Customer service is a joke. If you attempt to call customer service they will give you a bull *** store credit that you'll never be able to or want to use again or they will hang up on you. If you ask to speak with a supervisor they will put you on hold and never pick up the phone again...

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Exchange, Refund and Cancellation Policy
1.2 (187 reviews)
1.1 (518 reviews)
Reviewer's quote

...And I never received the refund for the expedited delivery fee. Worst Customer Service EVER!..

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...I requested a refund from my credit card provider claiming I did not receive my goods and services and sent a copy of that complaint to the officers of the company . I received my full refund two days later. You just fight..

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Delivery Service
1.6 (174 reviews)
1.4 (431 reviews)
Reviewer's quote

...99 and service fee of 22. 99 a total of $162. 98 and what i received was nothing like the picture I ordered from the website..

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...In the meantime, I keep receiving emails from Flower Delivery Service reminding me that I still have a "credit" of now $51. 24. I only look ***..

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Website
2.1 (168 reviews)
1.6 (459 reviews)
Reviewer's quote

...I've NEVER had this happen with them!! Just saying!!! I paid the "price" of the DELUXE flowers on their website today. ..

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...Sent complaint via website. No response. Saw my bill, it was in American funds which is not listed on the website...

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Teleflora and Wesley Berry Flowers Pros and Cons

Pros
  • Pictured flowers
  • Flower picture i never received
  • Anticipation of beautiful arrangement
  • Initial location on web
  • Fast delivery
  • Offered coupons
Cons
  • Customer service
  • Never got flowers
  • Delivered product
  • Awful customer service
  • Failure to deliver product
  • Bait and switch on order

Teleflora and Wesley Berry Flowers Most Positive Reviews

Top rated reviews
5

It's correct that you let the company knew what you felt about their product. Be reminded that any company who sell...

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5

I ordered flowers for a funeral, and flowers were never delivered. I have emailed twice, no reply. I spoke with...

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3.9

What I ordered was the Deck of Halls Tree and what I received was something you can buy at Home Depot. Asked for 12/17/2...

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5

DO NOT USE THIS COMPANY!!!!!! I ordered flowers for 2 seperate occasions because it SEEMED like the "$50 rebate" on the...

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Teleflora and Wesley Berry Flowers Most Critical Reviews

Lowest rated reviews
1

I had flowers delivered to my mothers funeral. They sent something completely different than the picture i ordered...

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1

I ordered flowers on 8/26/2014 for same day delivery. The deals on line were great. I selected a floral arrangement...

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1

I ordered flowers for my girlfriend, instructed and payed extra to have them delivered before lunch time to her job. It...

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1

I ordered two different sets of flowers, one was delivered and the other that was 15 miles away was not due to no one...

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Teleflora and Wesley Berry Flowers Latest Reviews

Recent published reviews
No votes

Flower arrangement for deceased Marine Veteran. Not exactly what I ordered. Was not premium, not even standard. Very...

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No votes

I signed up with them ordered the clover mini...received it broken. I called and they said mail it back they would send...

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1

Placed an order through the website with explicit instruction on delivery of the flowers. In the message section I...

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No votes

I also received a floral arrangement from my husband from Wesley Berry flowers. It was delivered to my office. When I...

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Teleflora and Wesley Berry Flowers Products and Services

Most reviewed product and services
  • Teleflora Delivery Service (122 reviews)
  • Teleflora Flowers (74 reviews)
  • Teleflora Arrangement (66 reviews)
  • Wesley Berry Flowers Flowers (990 reviews)
  • Wesley Berry Flowers Delivery Service (390 reviews)
  • Wesley Berry Flowers Arrangement (363 reviews)