PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Watkins Manufacturing and Telebrands as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Watkins Manufacturing
Telebrands

Watkins Manufacturing and Telebrands Overview

Total reviews
4
2239
Company responses
0
0
Issues resolved
0
2

Telebrands was first mentioned on PissedConsumer on May 10, 2008 and since then this brand received 2239 reviews. It is 2235 reviews more than Watkins Manufacturing received since Mar 24, 2009.

Watkins Manufacturing and Telebrands Consumer Ratings

Rank
109 out of 4576 in E-commerce category
370 out of 4576 in E-commerce category
Customer service
83 in category
235 in category
Price Affordability
475 in category
381 in category
Exchange, Refund and Cancellation Policy
511 in category
245 in category

According to consumer ratings and reviews, Watkins Manufacturing ranks 261 points higher in the E-commerce category than Telebrands. People gave Watkins Manufacturing 3 stars for Customer service criterion in E-commerce category and it is 1021 points higher than the worst rated brand in this category. At the same time, Telebrands was rated 1.6 stars for Customer service criterion in this category and it is 869 points higher than the worst rated brand in this category. If we look at Price Affordability criterion, than we see that Telebrands has a higher rating than Watkins Manufacturing. Regarding Exchange, Refund and Cancellation Policy criterion, consumers gave Watkins Manufacturing 1 stars and it is 54% greater than other in category. Telebrands however was rated 1.5 stars and it is 78% greater than other in category.

Watkins Manufacturing and Telebrands Rating Details

Customer service
3 (2 reviews)
1.6 (155 reviews)
Reviewer's quote

...So much for customer service. I am greatly disappointed especially with the reputation I thought they had. ..

PissedConsumer632662

...DO NOT PURCHASE THIS PRODUCT AS THE QUALITY ALONG WITH THE CUSTOMER SERVICE IS POOR QUALITY..

Faye B
Price Affordability
2 (1 review)
2.4 (210 reviews)
Reviewer's quote

No items

...for the price I paid I could have had a real hose..

Reginald J
Exchange, Refund and Cancellation Policy
1 (1 review)
1.5 (136 reviews)
Reviewer's quote

No items

hooked to hose bib and it just blew apart after 6 months of use. says 10 year warranty? how do I get a replacement or money back. bought 6 and was going to give as birthday gifts. have used one!!help

michael a

Watkins Manufacturing and Telebrands Pros and Cons

Pros
No votes
  • Light weight
  • Concept
  • It was great while it lasted
Cons
No votes
  • Customer service
  • Burst very quickly
  • Poor durability

Watkins Manufacturing and Telebrands Most Positive Reviews

Top rated reviews
5

I’m working on re-wiring a Vista model and needed help with troubleshooting. Susie was very helpful and we narrowed the...

5

last year I purchased two of your hoses and they both are unusable due to leaking. I paid $19.95 for each of them plus...

Watkins Manufacturing and Telebrands Most Critical Reviews

Lowest rated reviews
1.6

I purchased limelight flair got tub manufactured by Watkins. The hot tub broke one month after owning it. It has never...

1

I bought 4 50' pocket hoses, right from the official website last summer. By the end of last summer 2 of them failed...

Watkins Manufacturing and Telebrands Latest Reviews

Recent published reviews

We purchased a top of the line Vista Hot Tub from a Watkins dealer in 2008 in Morris Illinois. We have had 4 breakdowns...

Read all 4 reviews
1.5

Same thing, bought two of the Laser “Star Shower” lights last year (December 2018) at Canadian Tire.
Low and behold, I am...

Read all 2239 reviews

Watkins Manufacturing and Telebrands Products and Services

Most reviewed product and services
No votes
  • Telebrands Pocket Hose (855 reviews)
  • Telebrands Customer Care (129 reviews)
  • Telebrands Ultra Pocket Hose (13 reviews)