PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Usa Lockpicks and Telebrands as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Usa Lockpicks
Telebrands

Usa Lockpicks and Telebrands Overview

Total reviews 12 2329
Company responses 0 0
Issues resolved 1 4

Usa Lockpicks and Telebrands Consumer Ratings

Rank
933 out of 3115 in E-commerce category
464 out of 3115 in E-commerce category
Customer service
1408 in category
285 in category
Exchange, Refund and Cancellation Policy
1340 in category
322 in category
Delivery Service
882 in category
300 in category
Advertised vs Delivered
908 in category
317 in category

Usa Lockpicks and Telebrands Rating Details

Customer service
1 (8 reviews)
1.6 (191 reviews)
Reviewer's quote

Does not return emails, has not shipped my package, never provided tracking number, the customer service phone number is a "magic jack" number that is not assigned to anyone. After several weeks I have to assume that I will never receive my item, as I can't get any confirmation that anything has...

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...By the time I got through with customer service it was going to cost me almost what I paid for a replacement..

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Exchange, Refund and Cancellation Policy
1 (7 reviews)
1.5 (167 reviews)
Reviewer's quote

...emailed today gave until end of week to get refund or product then i am calling Texas attorney general..

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...Called Telebrands at 1-85*-***-**** in Fairfield New Jersey and no refund until product returned. Ordered in June 2020. Never received product..

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Delivery Service
1 (7 reviews)
1.9 (128 reviews)
Reviewer's quote

i ordered jackknife lock picks from lock picks usa.com paid the 28.45 in USA funds I'm from Canada, doesn't take 9 weeks for them to arrive, was never sent a tracking # no return emails or voice message, like the devil took my monies, FBI should investigate them in Texas go elsewhere folks!

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...any took my $300 a month ago when you call you get people off shore in india that say the same thing i have heard for over 90 days "give another 2-3 weeks for delivery" you ask for a manager or supervisor you are either dealt with rude argumentative customer service reps, put in a black hole hold or disconnected on to have to call back and go through the ordeal again. what is funny is they still ...

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Advertised vs Delivered
1 (6 reviews)
1.5 (93 reviews)
Reviewer's quote

I ordered a lock pick set and never received my order. The emails bounce back and the phone number is disconnected.

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...Sorry not as advertised At All. Customer Service does not answer any Calls. Stay on HOLD for Hours..

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Usa Lockpicks and Telebrands Pros and Cons

Pros
No votes
  • Light weight
  • Concept
  • It was great while it lasted
Cons
  • No delivery of item
  • Stole my money
  • Email does not work
  • Customer service
  • Burst very quickly
  • Poor durability

Usa Lockpicks and Telebrands Most Positive Reviews

Top rated reviews
No votes
5

last year I purchased two of your hoses and they both are unusable due to leaking. I paid $19.95 for each of them plus...

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No votes
5

Hose was connected to outdoor spigot and laying on the ground while performing vehicle maintenance. Temperature outside...

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Usa Lockpicks and Telebrands Most Critical Reviews

Lowest rated reviews
1

I bought a lock pick set from usalockpicks.com a couple of months ago and one of the lock picks broke and the DVD...

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1

I bought 4 50' pocket hoses, right from the official website last summer. By the end of last summer 2 of them failed...

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1

Does not return emails, has not shipped my package, never provided tracking number, the customer service phone number...

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1

When I got my first pocket hose I was so excited at how lightweight it was & (only in the 1st few days) what a...

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Usa Lockpicks and Telebrands Latest Reviews

Recent published reviews
1.4

i ordered jackknife lock picks from lock picks usa.com paid the 28.45 in USA funds I'm from Canada, doesn't take 9...

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4

Got one wirkscwell but as soon as the extension handle gose on nothing happens

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1

Ordered product, payment was made and money taken from my account. After about a week and a half, tried to contact...

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3.5

On using the hurricane brush was ace till i put the extenshion handle on it stoped working

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Usa Lockpicks and Telebrands Products and Services

Most reviewed product and services
  • Usa Lockpicks Shipping Service (4 reviews)
  • Telebrands Pocket Hose (862 reviews)
  • Telebrands Ultra Pocket Hose (14 reviews)
  • Telebrands Shipping Service (12 reviews)