PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Usa Lockpicks and Telebrands as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Usa Lockpicks
Telebrands

Usa Lockpicks and Telebrands Overview

Total reviews
9
2241
Company responses
0
0
Issues resolved
0
2

Telebrands was first mentioned on PissedConsumer on May 10, 2008 and since then this brand received 2241 reviews. It is 2232 reviews more than Usa Lockpicks received since Apr 13, 2015.

Usa Lockpicks and Telebrands Consumer Ratings

Rank
825 out of 4212 in E-commerce category
378 out of 4212 in E-commerce category
Exchange, Refund and Cancellation Policy
995 in category
250 in category
Customer service
1056 in category
236 in category
Advertised vs Delivered
725 in category
241 in category

According to consumer ratings and reviews, Telebrands ranks 447 points higher in the E-commerce category than Usa Lockpicks. People gave Usa Lockpicks 1 stars for Exchange, Refund and Cancellation Policy criterion in E-commerce category and it is 33 points higher than the worst rated brand in this category. At the same time, Telebrands was rated 1.5 stars for Exchange, Refund and Cancellation Policy criterion in this category and it is 778 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Telebrands has a higher rating than Usa Lockpicks. Regarding Advertised vs Delivered criterion, consumers gave Usa Lockpicks 1 stars and it is 70% worse than other in category. Telebrands however was rated 1.6 stars and it is 77% greater than other in category.

Usa Lockpicks and Telebrands Rating Details

Exchange, Refund and Cancellation Policy
1 (5 reviews)
1.5 (136 reviews)
Reviewer's quote

...emailed today gave until end of week to get refund or product then i am calling Texas attorney general..

Adelin

My third hose burst now Telebrands will not replace hose or refund the price of the hose. DO NOT PURCHASE THIS PRODUCT AS THE QUALITY ALONG WITH THE CUSTOMER SERVICE IS POOR QUALITY..

Faye B
Customer service
1 (5 reviews)
1.6 (155 reviews)
Reviewer's quote

Does not return emails, has not shipped my package, never provided tracking number, the customer service phone number is a "magic jack" number that is not assigned to anyone. After several weeks I have to assume that I will never receive my item, as I can't get any confirmation that anything has...

Kevin H

...BOTH CUSTOMER SERVICE TEAMS WERE RUDE, SNARKY AND ANTI-CONSUMER. NOTABLY, I WAS ONLY SEEKING COUNSEL, PERTAINING TO RESOLVING AN ARRAY OF PRODUCT ANOMALIES. {{Redacted}}..

RICHARD J
Advertised vs Delivered
1 (4 reviews)
1.6 (61 reviews)
Reviewer's quote

These people stole my money......Sent them money and they NEVER sent products..Their emails do not work............Their phone number has been disconnected............This is dated Aug. 15, 2019................Will have to file with Federal trade commission, credit card company, PayPal,,, State...

t r

...wont adjust like advertised..

Syriana

Usa Lockpicks and Telebrands Pros and Cons

Pros
No votes
  • Light weight
  • Concept
  • It was great while it lasted
Cons
  • No delivery of item
  • Customer service
  • Stole my money their phone number been dissconnected
  • Customer service
  • Burst very quickly
  • Poor durability

Usa Lockpicks and Telebrands Most Positive Reviews

Top rated reviews
No votes
5

last year I purchased two of your hoses and they both are unusable due to leaking. I paid $19.95 for each of them plus...

Usa Lockpicks and Telebrands Most Critical Reviews

Lowest rated reviews
1

I bought a lock pick set from usalockpicks.com a couple of months ago and one of the lock picks broke and the DVD...

1

I bought 4 50' pocket hoses, right from the official website last summer. By the end of last summer 2 of them failed...

Usa Lockpicks and Telebrands Latest Reviews

Recent published reviews

Placed order 8 days ago. Tried to email them to see how much longer it would be before shipment and email bounced back!...

Read all 9 reviews
3

I Was using my hose and it busted

Read all 2241 reviews

Usa Lockpicks and Telebrands Products and Services

Most reviewed product and services
  • Usa Lockpicks Shipping Service (3 reviews)
  • Telebrands Pocket Hose (856 reviews)
  • Telebrands Customer Care (129 reviews)
  • Telebrands Ultra Pocket Hose (13 reviews)