Usa Lockpicks vs Telebrands: which one is better? @ Pissed Consumer

PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Usa Lockpicks and Telebrands as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

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Usa Lockpicks

1.1

Telebrands

1.9

Usa Lockpicks

Telebrands

Usa Lockpicks and Telebrands Overview

Total reviews

2241

Company responses

Issues resolved

Telebrands was first mentioned on PissedConsumer on May 10, 2008 and since then this brand received 2241 reviews. It is 2232 reviews more than Usa Lockpicks received since Apr 13, 2015.

Usa Lockpicks and Telebrands Consumer Ratings

Rank

825 out of 4212 in E-commerce category

378 out of 4212 in E-commerce category

Exchange, Refund and Cancellation Policy

995 in category

250 in category

Customer service

1056 in category

236 in category

Advertised vs Delivered

725 in category

241 in category

According to consumer ratings and reviews, Telebrands ranks 447 points higher in the E-commerce category than Usa Lockpicks. People gave Usa Lockpicks 1 stars for Exchange, Refund and Cancellation Policy criterion in E-commerce category and it is 33 points higher than the worst rated brand in this category. At the same time, Telebrands was rated 1.5 stars for Exchange, Refund and Cancellation Policy criterion in this category and it is 778 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Telebrands has a higher rating than Usa Lockpicks. Regarding Advertised vs Delivered criterion, consumers gave Usa Lockpicks 1 stars and it is 70% worse than other in category. Telebrands however was rated 1.6 stars and it is 77% greater than other in category.

Usa Lockpicks and Telebrands Rating Details

Exchange, Refund and Cancellation Policy

1 (5 reviews)

1.5 (136 reviews)

Reviewer's quote

...emailed today gave until end of week to get refund or product then i am calling Texas attorney general..

Adelin

My third hose burst now Telebrands will not replace hose or refund the price of the hose. DO NOT PURCHASE THIS PRODUCT AS THE QUALITY ALONG WITH THE CUSTOMER SERVICE IS POOR QUALITY..

Faye B

Customer service

1 (5 reviews)

1.6 (155 reviews)

Reviewer's quote

Does not return emails, has not shipped my package, never provided tracking number, the customer service phone number is a "magic jack" number that is not assigned to anyone. After several weeks I have to assume that I will never receive my item, as I can't get any confirmation that anything has...

Kevin H

...BOTH CUSTOMER SERVICE TEAMS WERE RUDE, SNARKY AND ANTI-CONSUMER. NOTABLY, I WAS ONLY SEEKING COUNSEL, PERTAINING TO RESOLVING AN ARRAY OF PRODUCT ANOMALIES. {{Redacted}}..

RICHARD J

Advertised vs Delivered

1 (4 reviews)

1.6 (61 reviews)

Reviewer's quote

These people stole my money......Sent them money and they NEVER sent products..Their emails do not work............Their phone number has been disconnected............This is dated Aug. 15, 2019................Will have to file with Federal trade commission, credit card company, PayPal,,, State...

t r

...wont adjust like advertised..

Syriana