PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Td Canada Trust and Wells Fargo as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Td Canada Trust
Wells Fargo

Td Canada Trust and Wells Fargo Overview

Total reviews 266 1627
Company responses 0 0
Issues resolved 1 1

Td Canada Trust and Wells Fargo Consumer Ratings

Rank
287 out of 1882 in Financial Services category
99 out of 740 in Banks category
Customer service
270 in category
94 in category
Product or Service Quality
218 in category
63 in category
Reliability
204 in category
82 in category
Additional Fees
174 in category
72 in category

Td Canada Trust and Wells Fargo Rating Details

Customer service
1.2 (132 reviews)
1.3 (390 reviews)
Reviewer's quote

...Customer Service is Non-Existence. ONLY one objective in mind use whatever means necessary to take advantage of their customer. Charge them fees, their entire system is designed to screw their customer...

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Some time has passed now, and I think customer service should be renamed company service, because customer service people everywhere are not serving customers but the lazy, ass-backwards processes of these corporations. Im livid, want justice, and dont want to file a small claims complaint against...

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Product or Service Quality
1.4 (124 reviews)
1.4 (339 reviews)
Reviewer's quote

Brutal customer service!! I have been a customer for over 20 years. TD has become the worst bank to deal with..

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I got emails from creditors that some of my bills did not go through and they are going to cancel some of my services. Online said to call customer service which is open 24/7, so far I have been on hold with customer service now for an hour and 40 minutes. I was told that the wait would be 10...

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Reliability
1.3 (120 reviews)
1.3 (300 reviews)
Reviewer's quote

A few weeks ago I logged in to do a few banking related activities. As I have a few accounts with TD and one of those being an emergency type of an account which I shouldn't be seeing any activities and never really go into that account. For whatever reason I did and to my surprise I saw a few...

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...No concern for customer service, quality products, reliability or anything else that is helpful to the consumer. Ive noticed discrepancies in my account before, but never this blatant. Sometimes my account would be off 3 or 4 dollars but id just let it go...

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Additional Fees
1.4 (111 reviews)
1.4 (280 reviews)
Reviewer's quote

I was aware that TD charges fees every time I buy or sell stock/shares; however, i was shocked when I recently went to check my account and I was negative balance on the cash I had in the account. I then discovered that TD charged me a $25. 00 Maintenance Fee, without my consent, or disclosing it...

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... me back that the house was scheduled to be auctioned off at the courthouse, right before the auction they allowed my redemption payment that included lots of fees and I even had to pay the real estate vendor that was screaming and yelling at me, he also had turned on the water faucet and not turned it off, My neighbor told me the front yard and their yard was saturated with water from the water faucet being left on....

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Td Canada Trust and Wells Fargo Pros and Cons

Pros
  • Horrific
  • That td lived up to the bottom feeding reputation banks have
  • Shame on you
  • No customer service
  • Who did try to make me fell better
  • Nightmare
Cons
  • Horrible customer service
  • Poor service
  • Not being treated like a customer
  • Customer service
  • Incompetant
  • Rude representatives

Td Canada Trust and Wells Fargo Most Positive Reviews

Top rated reviews
5

I live overseas and iam try to make online banking and withdraw money both of the are blocked

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5

You should be happy that they froze your account.Chase Bank did the same to my account and I for one was happy that...

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4.3

I had bad experience with manager at Paisley Rd Guelph Ontario in the home buying process, I am aware of that home...

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5

You should have thought about the amount of money that you were asking Wells Fargo to Ref.Companies does not Ref I...

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Td Canada Trust and Wells Fargo Most Critical Reviews

Lowest rated reviews
1

I had a few recent bad encounters with incompetent staff where they tell me incorrect info and act like they are sure...

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1

I OPEN AN ACCOUNT AT WELLS FARGO WITH DIRECT DEPOSIT AND THAT WAS THAT .
NOW I GO TO AN ATM AND IT SAYS I AM NOT PERMITT...

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1

Td is a bank that has been a burden to the life my family and I have lived. my decision to cancel services with them...

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1

I was issued a check from my insurance company for damages to my home. Wells Fargo was listed on the check.After being...

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Td Canada Trust and Wells Fargo Latest Reviews

Recent published reviews
No votes

I just received my card and tried to activate it on an atm machine, but I think my account was locked. I dont remember...

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No votes

I have tried to call several times but the phone keeps breaking up and can’t understand... I have a case # S11294322 I a...

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No votes

Recently called TD dispute line, Representative DAVID was extremely rude, dismissive and not at all patient with me. I...

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No votes

Still waiting for feedback please. I am trying to get my money back or dispute it because the woman that sold me the...

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Td Canada Trust and Wells Fargo Products and Services

Most reviewed product and services
  • Td Canada Trust Customer Care (76 reviews)
  • Td Canada Trust Banking Service (28 reviews)
  • Td Canada Trust Account (22 reviews)
  • Wells Fargo Account (241 reviews)
  • Wells Fargo Loan (204 reviews)
  • Wells Fargo Mortgage (199 reviews)