PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about TCF Bank and Wells Fargo as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

TCF Bank
Wells Fargo

TCF Bank and Wells Fargo Overview

Total reviews
159
1573
Company responses
0
3
Issues resolved
0
0

Wells Fargo was first mentioned on PissedConsumer on Oct 8, 2007 and since then this brand received 1573 reviews. It is 1414 reviews more than TCF Bank received since Oct 25, 2007.

TCF Bank and Wells Fargo Consumer Ratings

Rank
88 out of 921 in Banks category
85 out of 921 in Banks category
Customer service
70 in category
94 in category
Product or Service Quality
61 in category
59 in category
Reliability
57 in category
85 in category

According to consumer ratings and reviews, Wells Fargo ranks 3 points higher in the Banks category than TCF Bank. People gave TCF Bank 1.4 stars for Customer service criterion in Banks category and it is 144 points higher than the worst rated brand in this category. At the same time, Wells Fargo was rated 1.3 stars for Customer service criterion in this category and it is 120 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Wells Fargo has a higher rating than Wells Fargo. Regarding Reliability criterion, consumers gave TCF Bank 1.4 stars and it is 73% greater than other in category. Wells Fargo however was rated 1.2 stars and it is 60% greater than other in category.

TCF Bank and Wells Fargo Rating Details

Customer service
1.4 (40 reviews)
1.3 (370 reviews)
Reviewer's quote

...Stay away if you expect competent customer service because you won’t get it here!!!!..

Dan M

...com – your company’s #1 value = •Doing what’s right for customers. We place customers at the center of everything we do. We want to exceed customer expectations and build relationships that last a lifetime...

Casey B
Product or Service Quality
1.4 (33 reviews)
1.4 (316 reviews)
Reviewer's quote

Wrong! I called again because now I'm panicking that TCF is going to cost me the sale of my house so I'm yelling at the customer service representative who is now telling me they don't have the request for the 2nd loan (which every other representative could find) and I tell him that I'm tired of...

PissedConsumer1605372

The Wells Fargo Bank on 174th takes 45 minutes to an hour to make a deposit when there's two people ahead of you horrible service horrible plac recommend bank somewhere else..

PissedConsumer1640445
Reliability
1.4 (33 reviews)
1.2 (280 reviews)
Reviewer's quote

Was told my mobile deposit (check from employer) would be available in 24 hours after deposit...... They are now saying 48 hours.. and also put my account in negative (still dont understand why) Now when I just called, the guy was ZERO help. Im still not understanding what just happened and why I...

Jasmine A

...No concern for customer service, quality products, reliability or anything else that is helpful to the consumer. Ive noticed discrepancies in my account before, but never this blatant. Sometimes my account would be off 3 or 4 dollars but id just let it go...

Dezmen

TCF Bank and Wells Fargo Pros and Cons

Pros
  • Very little
  • Nice tellers
  • Too pissed to even think of one
  • Nightmare
  • Who did try to make me fell better
  • I always felt secure
Cons
  • Being humiliated
  • Slow or non-existant resolution
  • One employee
  • Customer service
  • Incompetant
  • Rude representatives

TCF Bank and Wells Fargo Most Positive Reviews

Top rated reviews
5

I'd like to comment of one of your employees she worked at the jewel TCF Bank at Narragansett and Irving in Chicago...

5

You should be happy that they froze your account.Chase Bank did the same to my account and I for one was happy that...

TCF Bank and Wells Fargo Most Critical Reviews

Lowest rated reviews
1

I was a former employee for TCF Bank as a BSR, which in TCF terms means Teller AND Personal Banker because the company...

1

I OPEN AN ACCOUNT AT WELLS FARGO WITH DIRECT DEPOSIT AND THAT WAS THAT .
NOW I GO TO AN ATM AND IT SAYS I AM NOT PERMITT...

TCF Bank and Wells Fargo Latest Reviews

Recent published reviews

I Lost my debit card today

Read all 159 reviews
4

fargo customer care number 6296995912fargo customer care number 6296995912fargo customer care number 6296995912

Read all 1573 reviews

TCF Bank and Wells Fargo Products and Services

Most reviewed product and services
  • Tcf Bank Account (44 reviews)
  • Tcf Bank Checking Account (31 reviews)
  • Tcf Bank Banking Service (18 reviews)
  • Wells Fargo Account (233 reviews)
  • Wells Fargo Loan (203 reviews)
  • Wells Fargo Mortgage (197 reviews)