PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Washington Tax Services and TaxSlayer as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Washington Tax Services
TaxSlayer

Washington Tax Services and TaxSlayer Overview

Total reviews 24 40
Company responses 0 0
Issues resolved 1 0

Washington Tax Services and TaxSlayer Consumer Ratings

Rank
13 out of 223 in Taxes category
10 out of 223 in Taxes category
Billing Practices
16 in category
8 in category
Website
14 in category
9 in category
Customer service
15 in category
10 in category
Diversity of Products or Services
16 in category
9 in category

Washington Tax Services and TaxSlayer Rating Details

Billing Practices
1.6 (7 reviews)
3.1 (12 reviews)
Reviewer's quote

Also on reviewing the returns they had partially done it but not properly or completely . They then refused to fix their errors .When I asked for a refund because the work had to be done all over again they refused to give me a refund and refused to fix the errors .I then recieved an email saying...

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Taxslayer was great with my refund. But I'm still having trouble getting into contact with IRS

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Website
2.4 (7 reviews)
3.1 (12 reviews)
Reviewer's quote

You have been warned. Do not make the mistake of using this company. Do your research, do your research, do your research, and keep your money that you would have given this company to help pay on your tax debt.

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I was told about tax refund I recieved that.I need the last 3 yrs tax return.

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Customer service
2.1 (7 reviews)
2.8 (13 reviews)
Reviewer's quote

...Freeborne did very little to help after I paid him in full for his service. His communication with me was minimal. He lead me on for several months then I received an email one day stating I had to set up a payment plan immediately before the IRS placed a lien on my property...

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...So I called their customer service line which is not toll free. I was told by customer service "You didn't receive a high enough refund amount to qualify. " Ok so I cannot get a loan for 500...

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Diversity of Products or Services
2 (6 reviews)
3.2 (13 reviews)
Reviewer's quote

...I will definately not use their services or waste any money. I actually called the IRS and they were much more accomodating than I had expected. Try and work out your issue with them first..

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I filed with taxslayer and they agreed to draft payment out of return. Because of covid they decided to draft my account anyway. They sent me an email telling me they were gonna draft on the 19th. They tried on the 13th. Then twice more. Causing two overdraft charges. And the question onmf how you...

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Washington Tax Services and TaxSlayer Pros and Cons

Pros
  • Did the job and were responsive
  • Did the job
  • Pwrsistance
Cons
  • Take your money and do not deliver proper service
  • Way overpriced for the services that offer
  • Run out the clock and then keep your money
  • Are affiliated with green dot
  • Refund now loan is a lie
  • Gall to try turning this into survey for you

Washington Tax Services and TaxSlayer Most Positive Reviews

Top rated reviews
5

I gave a description of my tax problems and the process was explained to me and I was advised to do it on my own. The...

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5

i need to talk to somebody bout why when i enter my phone to sent my e file number to it in a text i cant do it to...

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4.6

In fact, I've found WATAX to be quite responsive, informative and helpful. The company as a whole and Mr. Freeborne in...

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5

My tax layer card was stolen and my daughter accidentally deposited money onto that card from my cash app account and I...

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Washington Tax Services and TaxSlayer Most Critical Reviews

Lowest rated reviews
1

MR JAY FREEBORNE IS FULL OF IT. SAME OLD PITCH ABOUT THEY HAVE BEEN IN BUSINESS FOR 25 YESRS YADA YADA YADA THIS ***...

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1

I file my tax return through the app! my information is now missing even though I got the confirmation that it was...

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1

So glad I found this page with all of your reviews! I read each one. I understand that some customers may not be...

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1

I didnt call or text you are filled any return with you if there is one on file please contact me
Thank you Billie Collin...

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Washington Tax Services and TaxSlayer Latest Reviews

Recent published reviews
1.6

Also on reviewing the returns they had partially done it but not properly or completely . They then refused to fix their...

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5

Taxslayer was great with my refund. But I'm still having trouble getting into contact with IRS

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1

You have been warned. Do not make the mistake of using this company. Do your research, do your research, do your...

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4.5

I was told about tax refund I recieved that.I need the last 3 yrs tax return.

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Washington Tax Services and TaxSlayer Products and Services

Most reviewed product and services
  • Washington Tax Services Tax Resolution (2 reviews)
  • Washington Tax Services Tax Return (2 reviews)
  • Taxslayer Tax Return (11 reviews)