PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about TaxSlayer and Washington Tax Services as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

TaxSlayer
Washington Tax Services

TaxSlayer and Washington Tax Services Overview

Total reviews 37 24
Company responses 0 0
Issues resolved 0 1

TaxSlayer and Washington Tax Services Consumer Ratings

Rank
11 out of 221 in Taxes category
14 out of 221 in Taxes category
Product or Service Quality
9 in category
40 in category
Reliability
10 in category
17 in category
Price Affordability
10 in category
27 in category
Diversity of Products or Services
10 in category
14 in category

TaxSlayer and Washington Tax Services Rating Details

Product or Service Quality
2.4 (14 reviews)
1 (4 reviews)
Reviewer's quote

Pay for service and tax return was rejected and unable to finish because I don't know something about an IP PIN that I never received..

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I contacted Washington Tax Services to assist me with a tax situation. I spoke with Mr. Jay Freeborne...

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Reliability
2.4 (14 reviews)
1.7 (6 reviews)
Reviewer's quote

I filed with taxslayer and they agreed to draft payment out of return. Because of covid they decided to draft my account anyway. They sent me an email telling me they were gonna draft on the 19th. They tried on the 13th. Then twice more. Causing two overdraft charges. And the question onmf how you...

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Also on reviewing the returns they had partially done it but not properly or completely . They then refused to fix their errors .When I asked for a refund because the work had to be done all over again they refused to give me a refund and refused to fix the errors .I then recieved an email saying...

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Price Affordability
2.5 (11 reviews)
1.2 (5 reviews)
Reviewer's quote

I filed through taxslayer and agreed to have the payment taken out of my return. Then they sent a letter saying they would draft my account on May 19th without return. Then they tried on the 19th. Taxslayer sucks and I will go back to turbo and stay

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...se that guy is something else I had them file my tax returns 2 different times all within 2 months of each other each time was 2 w -2s the 2nd time around the price went up and not only that they took a 3 weeks to file them when I called about the w2s because I hadn't heard nothing what so ever from them jay Freebourne gave a whole lot of *** about how they where ...

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Diversity of Products or Services
2.9 (11 reviews)
2 (6 reviews)
Reviewer's quote

You have a wrong email and my login does not work now that I efiled my return with no copy of it. What a joke. The Irs did not receive it.

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...I will definately not use their services or waste any money. I actually called the IRS and they were much more accomodating than I had expected. Try and work out your issue with them first..

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TaxSlayer and Washington Tax Services Pros and Cons

Pros
  • Pwrsistance
  • Did the job and were responsive
  • Did the job
Cons
  • Are affiliated with green dot
  • Refund now loan is a lie
  • Gall to try turning this into survey for you
  • Take your money and do not deliver proper service
  • Way overpriced for the services that offer
  • Run out the clock and then keep your money

TaxSlayer and Washington Tax Services Most Positive Reviews

Top rated reviews
5

i need to talk to somebody bout why when i enter my phone to sent my e file number to it in a text i cant do it to...

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5

I gave a description of my tax problems and the process was explained to me and I was advised to do it on my own. The...

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4.9

Yes it was resolved I had the wrong amount when checking my refund my mistake

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4.6

In fact, I've found WATAX to be quite responsive, informative and helpful. The company as a whole and Mr. Freeborne in...

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TaxSlayer and Washington Tax Services Most Critical Reviews

Lowest rated reviews
1

I file my tax return through the app! my information is now missing even though I got the confirmation that it was...

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1

MR JAY FREEBORNE IS FULL OF IT. SAME OLD PITCH ABOUT THEY HAVE BEEN IN BUSINESS FOR 25 YESRS YADA YADA YADA THIS ***...

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1

I didnt call or text you are filled any return with you if there is one on file please contact me
Thank you Billie Collin...

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1

So glad I found this page with all of your reviews! I read each one. I understand that some customers may not be...

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TaxSlayer and Washington Tax Services Latest Reviews

Recent published reviews
No votes

I need my aig number and i cant get into my acct please help me i live in Cincinnati ohio

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1.6

Also on reviewing the returns they had partially done it but not properly or completely . They then refused to fix their...

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No votes

I do my taxes every year and i really dnt knw hw to get in so i could reset my username and passed

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1

You have been warned. Do not make the mistake of using this company. Do your research, do your research, do your...

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TaxSlayer and Washington Tax Services Products and Services

Most reviewed product and services
  • Taxslayer Tax Return (9 reviews)
  • Washington Tax Services Customer Care (3 reviews)
  • Washington Tax Services Tax Return (2 reviews)
  • Washington Tax Services Tax Resolution (2 reviews)