PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Washington Tax Services and Tax Defense Network as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Washington Tax Services
Tax Defense Network

Washington Tax Services and Tax Defense Network Overview

Total reviews
24
91
Company responses
0
6
Issues resolved
1
1

Washington Tax Services and Tax Defense Network Consumer Ratings

Rank
13 out of 218 in Taxes category
41 out of 218 in Taxes category
Billing Practices
16 in category
25 in category
Website
13 in category
20 in category
Customer service
14 in category
28 in category
Turnaround Time
20 in category
24 in category

Washington Tax Services and Tax Defense Network Rating Details

Billing Practices
1.6 (7 reviews)
1.1 (19 reviews)
Reviewer's quote

Also on reviewing the returns they had partially done it but not properly or completely . They then refused to fix their errors .When I asked for a refund because the work had to be done all over again they refused to give me a refund and refused to fix the errors .I then recieved an email saying...

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First they take the money under a promise of great service and sky encrusted in diamonds. After they got the money, it's meh... nothing they promised in the initial sales pitch is going to happen. It's a convenient business model: if you take the money first, why would you delver anything you...

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Website
2.4 (7 reviews)
1.9 (19 reviews)
Reviewer's quote

You have been warned. Do not make the mistake of using this company. Do your research, do your research, do your research, and keep your money that you would have given this company to help pay on your tax debt.

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I used this company in 2017 and they were OK so I used them for my 2018 taxes. They have never reduced my taxes as their claims on TV. When I asked about it, I was told well you all make too much money but we can prevent the added interest and set up a monthly payment plan. When they did our 433-D...

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Customer service
2.1 (7 reviews)
1.3 (24 reviews)
Reviewer's quote

...Freeborne did very little to help after I paid him in full for his service. His communication with me was minimal. He lead me on for several months then I received an email one day stating I had to set up a payment plan immediately before the IRS placed a lien on my property...

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Ultimately having to go " Customer service" or whatever they call the scharade department, they have someone in "upper management" convince me that they had contacted the IRS and claimed my debt to the IRS uncollectable. I was thrilled until recently talking with a representative from the IRS and...

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Turnaround Time
1.5 (6 reviews)
1.3 (19 reviews)
Reviewer's quote

...with jay Freebourne was even worse that guy is something else I had them file my tax returns 2 different times all within 2 months of each other each time was 2 w -2s the 2nd time around the price went up and not only that they took a 3 weeks to file them when I called about the w2s because I hadn't heard nothing...

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I mis-reported stock sales in 2016 and was contacted by the IRS to pay back $16k in taxes + nearly $3k in penalties and interest. I contacted the Tax Defense Network and they said while they couldn't guarantee I could get the interest and penalties waived, that they had never seen a situation in...

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Washington Tax Services and Tax Defense Network Pros and Cons

Pros
  • Did the job and were responsive
  • Did the job
  • Were easy to talk to and sounded professional
  • Was drawn in by sales pitch
  • Took my transaction from beginning to end
Cons
  • Take your money and do not deliver proper service
  • Way overpriced for the services that offer
  • Run out the clock and then keep your money
  • Whole experience was a complete waste of money
  • Total liars on binding contract
  • After payment no work done as promised

Washington Tax Services and Tax Defense Network Most Positive Reviews

Top rated reviews
5

I gave a description of my tax problems and the process was explained to me and I was advised to do it on my own. The...

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No votes
4.6

In fact, I've found WATAX to be quite responsive, informative and helpful. The company as a whole and Mr. Freeborne in...

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No votes

Washington Tax Services and Tax Defense Network Most Critical Reviews

Lowest rated reviews
1

MR JAY FREEBORNE IS FULL OF IT. SAME OLD PITCH ABOUT THEY HAVE BEEN IN BUSINESS FOR 25 YESRS YADA YADA YADA THIS ***...

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1

This company is a joke . After handling our issue twice an getting paid we have now been informed we need to file for...

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1

So glad I found this page with all of your reviews! I read each one. I understand that some customers may not be...

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1

I was contacted by Tax Defense Network, and was told that they would
handle my IRS problem. The next day a man named cam...

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Washington Tax Services and Tax Defense Network Latest Reviews

Recent published reviews
1.6

Also on reviewing the returns they had partially done it but not properly or completely . They then refused to fix their...

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2.1

First they take the money under a promise of great service and sky encrusted in diamonds. After they got the money, it's...

Read full review
1

You have been warned. Do not make the mistake of using this company. Do your research, do your research, do your...

Read full review
1

I used this company in 2017 and they were OK so I used them for my 2018 taxes. They have never reduced my taxes as their...

Read full review

Washington Tax Services and Tax Defense Network Products and Services

Most reviewed product and services
  • Washington Tax Services Customer Care (3 reviews)
  • Washington Tax Services Tax Return (2 reviews)
  • Washington Tax Services Tax Resolution (2 reviews)
  • Tax Defense Network Tax Resolution (35 reviews)
  • Tax Defense Network Tax Preparation (4 reviews)
  • Tax Defense Network Taxi Service (1 review)