PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Tax Defense Network and Washington Tax Services as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Tax Defense Network
Washington Tax Services

Tax Defense Network and Washington Tax Services Overview

Total reviews
91
24
Company responses
6
0
Issues resolved
1
1

Tax Defense Network was first mentioned on PissedConsumer on Jun 29, 2010 and since then this brand received 91 reviews. It is 67 reviews more than Washington Tax Services received since Jan 1, 2008. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Washington Tax Services customer support team than with Tax Defense Network customer service.

Tax Defense Network and Washington Tax Services Consumer Ratings

Rank
38 out of 279 in Taxes category
12 out of 279 in Taxes category
Staff
28 in category
24 in category
Customer service
25 in category
13 in category
Diversity of Products or Services
29 in category
14 in category

According to consumer ratings and reviews, Washington Tax Services ranks 26 points higher in the Taxes category than Tax Defense Network. People gave Tax Defense Network 1.2 stars for Staff criterion in Taxes category and it is 31 points higher than the worst rated brand in this category. At the same time, Washington Tax Services was rated 1.6 stars for Staff criterion in this category and it is 35 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Washington Tax Services has a higher rating than Tax Defense Network. Regarding Diversity of Products or Services criterion, consumers gave Tax Defense Network 1.1 stars and it is 51% greater than other in category. Washington Tax Services however was rated 2 stars and it is 76% greater than other in category.

Tax Defense Network and Washington Tax Services Rating Details

Staff
1.2 (25 reviews)
1.6 (5 reviews)
Reviewer's quote

First they take the money under a promise of great service and sky encrusted in diamonds. After they got the money, it's meh... nothing they promised in the initial sales pitch is going to happen. It's a convenient business model: if you take the money first, why would you delver anything you...

Deaundra

I contacted Washington Tax Services to assist me with a tax situation. I spoke with Mr. Jay Freeborne . He stated I had a very good case and he could prove my ex business partner had committed fraud by reporting to the IRS an inflated wage amount for me to decrease his tax bill. Mr. Freeborne did...

Rehana
Customer service
1.3 (24 reviews)
2.1 (7 reviews)
Reviewer's quote

...So I paid their $2,500 fee thinking at the very least I won't have to deal directly with the IRS and that the service would pay for itself by getting the penalties and interest waived. I was ecstatic when they audited my taxes and found that the IRS was wrong, that I didn't owe $16k but only $10k..

Jerry M

MR JAY FREEBORNE IS FULL OF IT. SAME OLD PITCH ABOUT THEY HAVE BEEN IN BUSINESS FOR 25 YESRS YADA YADA YADA THIS *** PUTS WRONG ROUTING NUMBER ON DOCUMENTS AND CAUSES MY ARRANGEMENT WITH IRS TO BE REJECTED AND EXPECTED ME TO ALLOW THEM TO CORRECT MISTAKE. DONT USE THIS COMPANY BECAUSE IF YOU DO...

PissedConsumer903624
Diversity of Products or Services
1.1 (21 reviews)
2 (6 reviews)
Reviewer's quote

Never got back to me on a regular time table and I had 8 people in 2 years to work with.Was given bad advice never sent me any paper work onmy account .Thinking about fileing with the BBB.

PissedConsumer1611872

...I will definately not use their services or waste any money. I actually called the IRS and they were much more accomodating than I had expected. Try and work out your issue with them first..

PissedConsumer993327

Tax Defense Network and Washington Tax Services Pros and Cons

Pros
  • Were easy to talk to and sounded professional
  • Was drawn in by sales pitch
  • Took my transaction from beginning to end
  • Did the job and were responsive
  • Did the job
Cons
  • Whole experience was a complete waste of money
  • Total liars on binding contract
  • After payment no work done as promised
  • Take your money and do not deliver proper service
  • Way overpriced for the services that offer
  • Run out the clock and then keep your money

Tax Defense Network and Washington Tax Services Most Positive Reviews

Top rated reviews
No votes
5

I gave a description of my tax problems and the process was explained to me and I was advised to do it on my own. The...

Tax Defense Network and Washington Tax Services Most Critical Reviews

Lowest rated reviews
1

This company is a joke . After handling our issue twice an getting paid we have now been informed we need to file for...

1

MR JAY FREEBORNE IS FULL OF IT. SAME OLD PITCH ABOUT THEY HAVE BEEN IN BUSINESS FOR 25 YESRS YADA YADA YADA THIS ***...

Tax Defense Network and Washington Tax Services Latest Reviews

Recent published reviews
2.1

First they take the money under a promise of great service and sky encrusted in diamonds. After they got the money, it's...

Read all 91 reviews
1.6

Also on reviewing the returns they had partially done it but not properly or completely . They then refused to fix their...

Read all 24 reviews

Tax Defense Network and Washington Tax Services Products and Services

Most reviewed product and services
  • Tax Defense Network Tax Resolution (35 reviews)
  • Tax Defense Network Tax Preparation (4 reviews)
  • Tax Defense Network Taxi Service (1 review)
  • Washington Tax Services Customer Care (3 reviews)
  • Washington Tax Services Tax Resolution (2 reviews)
  • Washington Tax Services Tax Return (2 reviews)