PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Tax Defense Network and Washington Tax Services as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Tax Defense Network
Washington Tax Services

Tax Defense Network and Washington Tax Services Overview

Total reviews 91 24
Company responses 6 0
Issues resolved 1 1

Tax Defense Network and Washington Tax Services Consumer Ratings

Rank
43 out of 221 in Taxes category
14 out of 221 in Taxes category
Customer service
28 in category
14 in category
Diversity of Products or Services
30 in category
14 in category
Price Affordability
30 in category
27 in category
Billing Practices
24 in category
15 in category

Tax Defense Network and Washington Tax Services Rating Details

Customer service
1.3 (24 reviews)
2.1 (7 reviews)
Reviewer's quote

Ultimately having to go " Customer service" or whatever they call the scharade department, they have someone in "upper management" convince me that they had contacted the IRS and claimed my debt to the IRS uncollectable. I was thrilled until recently talking with a representative from the IRS and...

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...Freeborne did very little to help after I paid him in full for his service. His communication with me was minimal. He lead me on for several months then I received an email one day stating I had to set up a payment plan immediately before the IRS placed a lien on my property...

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Diversity of Products or Services
1.1 (21 reviews)
2 (6 reviews)
Reviewer's quote

In the final analysis, the only prowess demonstrated by the Tax Defense Network was in overcharging for minimal services rendered. To the tune of $3,500 for a highly questionable tax bill which confounded their abilities to reduce. This organization may have some expertise in attending to federal...

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...I will definately not use their services or waste any money. I actually called the IRS and they were much more accomodating than I had expected. Try and work out your issue with them first..

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Price Affordability
1.1 (20 reviews)
1.2 (5 reviews)
Reviewer's quote

First they take the money under a promise of great service and sky encrusted in diamonds. After they got the money, it's meh... nothing they promised in the initial sales pitch is going to happen. It's a convenient business model: if you take the money first, why would you delver anything you...

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...se that guy is something else I had them file my tax returns 2 different times all within 2 months of each other each time was 2 w -2s the 2nd time around the price went up and not only that they took a 3 weeks to file them when I called about the w2s because I hadn't heard nothing what so ever from them jay Freebourne gave a whole lot of *** about how they where ...

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Billing Practices
1.1 (19 reviews)
1.6 (7 reviews)
Reviewer's quote

Never got back to me on a regular time table and I had 8 people in 2 years to work with.Was given bad advice never sent me any paper work onmy account .Thinking about fileing with the BBB.

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Also on reviewing the returns they had partially done it but not properly or completely . They then refused to fix their errors .When I asked for a refund because the work had to be done all over again they refused to give me a refund and refused to fix the errors .I then recieved an email saying...

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Tax Defense Network and Washington Tax Services Pros and Cons

Pros
  • Were easy to talk to and sounded professional
  • Was drawn in by sales pitch
  • Took my transaction from beginning to end
  • Did the job and were responsive
  • Did the job
Cons
  • Whole experience was a complete waste of money
  • Total liars on binding contract
  • After payment no work done as promised
  • Take your money and do not deliver proper service
  • Way overpriced for the services that offer
  • Run out the clock and then keep your money

Tax Defense Network and Washington Tax Services Most Positive Reviews

Top rated reviews
No votes
5

I gave a description of my tax problems and the process was explained to me and I was advised to do it on my own. The...

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No votes
4.6

In fact, I've found WATAX to be quite responsive, informative and helpful. The company as a whole and Mr. Freeborne in...

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Tax Defense Network and Washington Tax Services Most Critical Reviews

Lowest rated reviews
1

This company is a joke . After handling our issue twice an getting paid we have now been informed we need to file for...

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1

MR JAY FREEBORNE IS FULL OF IT. SAME OLD PITCH ABOUT THEY HAVE BEEN IN BUSINESS FOR 25 YESRS YADA YADA YADA THIS ***...

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1

I was contacted by Tax Defense Network, and was told that they would
handle my IRS problem. The next day a man named cam...

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1

So glad I found this page with all of your reviews! I read each one. I understand that some customers may not be...

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Tax Defense Network and Washington Tax Services Latest Reviews

Recent published reviews
2.1

First they take the money under a promise of great service and sky encrusted in diamonds. After they got the money, it's...

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1.6

Also on reviewing the returns they had partially done it but not properly or completely . They then refused to fix their...

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1

I used this company in 2017 and they were OK so I used them for my 2018 taxes. They have never reduced my taxes as their...

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1

You have been warned. Do not make the mistake of using this company. Do your research, do your research, do your...

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Tax Defense Network and Washington Tax Services Products and Services

Most reviewed product and services
  • Tax Defense Network Tax Resolution (35 reviews)
  • Tax Defense Network Tax Preparation (4 reviews)
  • Tax Defense Network Taxi Service (1 review)
  • Washington Tax Services Customer Care (3 reviews)
  • Washington Tax Services Tax Return (2 reviews)
  • Washington Tax Services Tax Resolution (2 reviews)