PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Tax Defense Network and Wall And Associates as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Tax Defense Network
Wall And Associates

Tax Defense Network and Wall And Associates Overview

Total reviews
91
155
Company responses
6
79
Issues resolved
1
1

Wall And Associates was first mentioned on PissedConsumer on May 24, 2013 and since then this brand received 155 reviews. It is 64 reviews more than Tax Defense Network received since Jun 29, 2010. Wall And Associates responds to reviews and communicates with its consumers more often than Tax Defense Network. Wall And Associates customer service team contacts its customers via PissedConsumer.com in 51 percent of cases. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Tax Defense Network customer support team and Wall And Associates customer service.

Tax Defense Network and Wall And Associates Consumer Ratings

Rank
38 out of 279 in Taxes category
9 out of 279 in Taxes category
Staff
28 in category
12 in category
Customer service
25 in category
10 in category
Diversity of Products or Services
29 in category
12 in category

According to consumer ratings and reviews, Wall And Associates ranks 29 points higher in the Taxes category than Tax Defense Network. People gave Tax Defense Network 1.2 stars for Staff criterion in Taxes category and it is 31 points higher than the worst rated brand in this category. At the same time, Wall And Associates was rated 2.6 stars for Staff criterion in this category and it is 47 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Wall And Associates has a higher rating than Tax Defense Network. Regarding Diversity of Products or Services criterion, consumers gave Tax Defense Network 1.1 stars and it is 51% greater than other in category. Wall And Associates however was rated 2.3 stars and it is 80% greater than other in category.

Tax Defense Network and Wall And Associates Rating Details

Staff
1.2 (25 reviews)
2.6 (71 reviews)
Reviewer's quote

First they take the money under a promise of great service and sky encrusted in diamonds. After they got the money, it's meh... nothing they promised in the initial sales pitch is going to happen. It's a convenient business model: if you take the money first, why would you delver anything you...

Deaundra

608 South Main St Blacksburg, VA 24060 To whom it may concern: There are very few words that can be said to express how my brother and I feel about your staff. Your whole team has shown so much dedication to our IRS problem, and have worked feverishly to find a solution that will accommodate us....

PissedConsumer1035889
Customer service
1.3 (24 reviews)
2.5 (70 reviews)
Reviewer's quote

...So I paid their $2,500 fee thinking at the very least I won't have to deal directly with the IRS and that the service would pay for itself by getting the penalties and interest waived. I was ecstatic when they audited my taxes and found that the IRS was wrong, that I didn't owe $16k but only $10k..

Jerry M

I have had two experiences using the services of Wall & Associates for assistance and support in dealing with the IRS.My first tax situation was for settling back taxes which had accumulated due to business issues, and which related to unfiled tax returns for several years. The IRS had calculated...

Doug L
Diversity of Products or Services
1.1 (21 reviews)
2.3 (56 reviews)
Reviewer's quote

Never got back to me on a regular time table and I had 8 people in 2 years to work with.Was given bad advice never sent me any paper work onmy account .Thinking about fileing with the BBB.

PissedConsumer1611872

I was told that $5,000.00 is all I need to settle my IRS and NYS Debt. About a month After paying the money, I received an invoice for $500.00 which continued come every month. NYS froze my bank account, when Wall & Associates couldn't do anything for me. I had to end my affiliation with them and...

PissedConsumer1144879

Tax Defense Network and Wall And Associates Pros and Cons

Pros
  • Were easy to talk to and sounded professional
  • Was drawn in by sales pitch
  • Took my transaction from beginning to end
  • Worked hard on resolving my case with the irs
  • Service and trustworthiness
  • Worked hard to resolve my case with the irs
Cons
  • Whole experience was a complete waste of money
  • Total liars on binding contract
  • After payment no work done as promised
  • Did not perform as agreed
  • Refuse to refund payment
  • Money pit

Tax Defense Network and Wall And Associates Most Positive Reviews

Top rated reviews
No votes
5

Jessica with Wall & Associates is very professional and courteous. She has worked with us on federal and state tax...

Tax Defense Network and Wall And Associates Most Critical Reviews

Lowest rated reviews
1

This company is a joke . After handling our issue twice an getting paid we have now been informed we need to file for...

1

My name is Angelique Pierce and unfortunately I have become the victim of the shady practices of Wall & Associates,...

Tax Defense Network and Wall And Associates Latest Reviews

Recent published reviews
2.1

First they take the money under a promise of great service and sky encrusted in diamonds. After they got the money, it's...

Read all 91 reviews

I would recommend your company to anyone who needs help. An excellent job was well done for me. Returned my phone calls...

Read all 113 reviews

Tax Defense Network and Wall And Associates Products and Services

Most reviewed product and services
  • Tax Defense Network Tax Resolution (35 reviews)
  • Tax Defense Network Tax Preparation (4 reviews)
  • Tax Defense Network Taxi Service (1 review)
  • Wall And Associates Tax Resolution (93 reviews)
  • Wall And Associates Customer Care (32 reviews)