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  • 0 ISSUES RESOLVED
  • 76 TOTAL REVIEWS
  • $100K CLAIMED LOSSES
  • $4.2K AVERAGE LOSS
1.2
Customer service
Staff
Diversity of Products or Services
Website
Turnaround Time
  • Was drawn in by sales pitch 2

Customers don't like

  • Whole experience was a complete waste of money2
  • Total liars on binding contract2
  • After payment no work done as promised2
  • Lies and excuses1
  • Being talked down to1
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Taxact

Taxes
  • 0 ISSUES RESOLVED
  • 73 TOTAL REVIEWS
  • $11.3K CLAIMED LOSSES
  • $595 AVERAGE LOSS
1.4
Customer service
Staff
Diversity of Products or Services
Website
Turnaround Time
  • Previous years guaranteed low pricing for regular customers 2
  • Prior year value 1
  • If you know what you are doing the software is great 1
  • Fact that you could do the taxes online 1

Customers don't like

  • Customer service4
  • If you need help you are out of luck2
  • Failure at the most critical point in the whole process2
  • Being charge for a free return2
  • You would not let me sign in or open a new account1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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