PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about WalMart and Target as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

WalMart
Target

WalMart and Target Overview

Total reviews 9479 2761
Company responses 1 0
Issues resolved 85 27

WalMart and Target Consumer Ratings

Rank
67 out of 343 in Supermarkets and Malls category
73 out of 343 in Supermarkets and Malls category
Customer service
52 in category
57 in category
Website
47 in category
54 in category
Exchange, Refund and Cancellation Policy
41 in category
47 in category
Product or Service Quality
48 in category
46 in category

WalMart and Target Rating Details

Customer service
1.6 (3122 reviews)
1.5 (726 reviews)
Reviewer's quote

I spoke to customer service she said she could see all the information but was not allowed to email filed for back office to send it its been two week I called over ten times and have asked number agents to connect me with corporate or to provide me the information to get in touch with them because...

Read full review

...Contacted customer service. They were less than helpful and refused to reverse the charge. Told me to wait till day 10, after 9:00pm and try again...

Read full review
Website
2.4 (2732 reviews)
2.2 (601 reviews)
Reviewer's quote

...I could not find a phone number to customer service on their website. It is much easier to resolve an issue in the store than it is online..

Read full review

...I checked and double checked on the website and it said that the store had it in stock. It was in aisle 13B. It also said that I had to come to the store inside to purchase it...

Read full review
Exchange, Refund and Cancellation Policy
2.3 (2561 reviews)
2.1 (525 reviews)
Reviewer's quote

Never got refund on my item never receive..

Read full review

...polar express electric train and asked if I could get a price match I was assured itd be no problem she said I needed to place order first and theyd issue a refund for the price match when it came time she said she couldnt do it and transferred me to another Dept who stated they were wrong they always say they can and they cant...

Read full review
Product or Service Quality
2.1 (2535 reviews)
2.2 (517 reviews)
Reviewer's quote

So did a Walmart pickup like usual, and yeah they usually have *** service where I live, but usually on time which makes up for it. This time, however, they cancelled my order an hour before I go to pick it up with NO EXPLANATION WHATSOEVER. No email, just a text saying Im sorry youre order has...

Read full review

...She refused to give me her employee ID! She was not helpful and she needs to take a customer service training because she is the worst manager I have met! I am very dissatisfied with her service. She currently works at the Irving North store! She gives a bad name to Target..

Read full review

WalMart and Target Pros and Cons

Pros
  • Prices
  • Location
  • Price
  • Prices
  • Merchandise
  • Convenience
Cons
  • Customer service
  • Service
  • Management
  • Customer service
  • Rude employees
  • Customer service sucks

WalMart and Target Most Positive Reviews

Top rated reviews
5

my friend and my grandma were drinking bottled water from walmart. My grandmas tasted okay but my friend swallowed a...

Read full review
5

Target also had a false advertisement for there Element 40" flat screen for $119.00. They stated it was only online...

Read full review
5

The Wal-Mart’s stores in my town are overly crowed, dirty, and have unenthused cashiers. That’s why I decided to shop w...

Read full review
5

I love shopping at this target its always affordable prices and the customer service is great..

Read full review

WalMart and Target Most Critical Reviews

Lowest rated reviews
1

I ordered from Walmart online. I had a few returns and was told I could return them at the Broadway Walmart Store. I ha...

Read full review
1

Purchased online a $75 target gift card to arrive at daughter's cell phone. Site states 4 hours. It never came. Six...

Read full review
1

I bought a gift card for my daughter online to be sent to her address at college. By the delivery date, she had still n...

Read full review
1

We went to a Target store to buy a Bissell SpotClean - Model 52071. It retails at Target for $99.99, but Amazon sells...

Read full review

WalMart and Target Latest Reviews

Recent published reviews
2.9

On the rare occasions I need assistance on rare trips to Walmart about 90% of the time no employees are available....

Read full review
2.5

This is not the first time we have had problems with target delivery but is is by far the worst. We had a several item...

Read full review
1

People do have family member she goes in there and whose over 65 or older in they don't care if they get them sick

Read full review
1.9

Target complaint:
On the evening of October 15, 2020, I went to the Ocean Township target store to get Daves Raisin the R...

Read full review

WalMart and Target Products and Services

Most reviewed product and services
  • Walmart Customer Care (847 reviews)
  • Walmart Manager (547 reviews)
  • Walmart Cashier (434 reviews)
  • Target Customer Care (202 reviews)
  • Target Manager (165 reviews)
  • Target Gift Card (162 reviews)