PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Walmart and Target as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Walmart
Target

Walmart and Target Overview

Total reviews
8441
2504
Company responses
1
0
Issues resolved
78
25

Walmart was first mentioned on PissedConsumer on May 31, 2007 and since then this brand received 8441 reviews. It is 5937 reviews more than Target received since Aug 30, 2007. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Walmart customer support team and Target customer service.

Walmart and Target Consumer Ratings

Rank
56 out of 483 in Supermarkets and Malls category
60 out of 483 in Supermarkets and Malls category
Customer service
55 in category
66 in category
Website
48 in category
54 in category
Staff
48 in category
50 in category

According to consumer ratings and reviews, Walmart ranks 4 points higher in the Supermarkets and Malls category than Target. People gave Walmart 1.6 stars for Customer service criterion in Supermarkets and Malls category and it is 57 points higher than the worst rated brand in this category. At the same time, Target was rated 1.5 stars for Customer service criterion in this category and it is 46 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Walmart has a higher rating than Target. Regarding Staff criterion, consumers gave Walmart 1.8 stars and it is 57% greater than other in category. Target however was rated 1.8 stars and it is 55% greater than other in category.

Walmart and Target Rating Details

Customer service
1.6 (2678 reviews)
1.5 (612 reviews)
Reviewer's quote

...Went to the Customer Service desk and asked for help. Customer service went into room next door. Came back out: "They're busy but will be right with you...

Tom D

They have no professional customer service. I bought few things the other day and when I got home one of the items didn’t ring on sale. So 2 days later I was there again to shop and I stop over to customer service desk with my receipt and told the lady about the item didn’t ring on sale the other...

Bill K
Website
2.4 (2393 reviews)
2.2 (516 reviews)
Reviewer's quote

...The bottom of the computer directs you to a website for more information about the computer. That took me to the walmart site trying to sell me stuff. I searched high and low for any way to contact them for answers to my questions...

Kamylah

Prices on the website are far cheaper than in store. They don’t price adjust unless you inquire and then have customers have to go out of their way to prove they’re right. The website has far cheaper items and they should be the same price in store...

Dont b
Staff
1.8 (2270 reviews)
1.8 (454 reviews)
Reviewer's quote

i,ve had 2 encounters with this store and both were because staff was listening to lying customers. now note, me never have these problems at any other Walmart or any other store for that matter. one day i was just simply driving thru parking lot looking for a place to park, could not find one so...

Keante

...She nor other staff could figure out what went wrong with the transaction but advised the funds should go back to the gift card. We called and of course there was a zero balance on the gift card. Requested to speak with a manager which was no help whatsoever...

PissedConsumer1751481

Walmart and Target Pros and Cons

Pros
  • Prices
  • Location
  • Convenience
  • Merchandise
  • Prices
  • Treated me terribly
Cons
  • Customer service
  • Service
  • Management
  • Customer service
  • Rude employees
  • Customer service sucks

Walmart and Target Most Positive Reviews

Top rated reviews
5

my friend and my grandma were drinking bottled water from walmart. My grandmas tasted okay but my friend swallowed a...

5

Target also had a false advertisement for there Element 40" flat screen for $119.00. They stated it was only online...

Walmart and Target Most Critical Reviews

Lowest rated reviews
1

I ordered from Walmart online. I had a few returns and was told I could return them at the Broadway Walmart Store. I ha...

1

Purchased online a $75 target gift card to arrive at daughter's cell phone. Site states 4 hours. It never came. Six...

Walmart and Target Latest Reviews

Recent published reviews
1

Went to the walmart on sharyland a did a return at 1:00 am and they were very helpful and I was able to do the return...

Read all 8441 reviews
1.8

Have two cans of their Up &;;;;;;;; Up branded shave gel. Both stopped working after only about 20% of the shave...

Read all 2504 reviews

Walmart and Target Products and Services

Most reviewed product and services
  • Walmart Customer Care (734 reviews)
  • Walmart Manager (544 reviews)
  • Walmart Cashier (428 reviews)
  • Target Customer Care (191 reviews)
  • Target Manager (165 reviews)
  • Target Gift Card (155 reviews)