PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about WalMart and Target as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

WalMart
Target

WalMart and Target Overview

Total reviews
9078
2661
Company responses
1
0
Issues resolved
82
27

WalMart and Target Consumer Ratings

Rank
61 out of 321 in Supermarkets and Malls category
66 out of 321 in Supermarkets and Malls category
Customer service
64 in category
74 in category
Website
52 in category
57 in category
Exchange, Refund and Cancellation Policy
40 in category
52 in category
Product or Service Quality
54 in category
50 in category

WalMart and Target Rating Details

Customer service
1.6 (2940 reviews)
1.5 (679 reviews)
Reviewer's quote

...At least a dozen times i requested a reason, customer service people send generic responses of what the reason could be. The last one claimed it was a payment authorization issue. I contacted my credit card company who told me they approved each and every one of my orders...

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It was cleared up very goodGood customer service..

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Website
2.4 (2603 reviews)
2.2 (570 reviews)
Reviewer's quote

...That should be said on your website before a person orders. I have been on the phone for the past two days trying to deal with this situation. I have been running around town to FedEx UPS trying to get someone to help me print labels that were sent to me...

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...The customer service rep said that masks were highly recommended, and said that this policy was stated on Target's website. I didn't see any signage at the store itself. I ask Target to reconsider its COVID19 policy to ensure everyone in the store is safe...

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Exchange, Refund and Cancellation Policy
2.3 (2421 reviews)
2.1 (494 reviews)
Reviewer's quote

...If it is the store policy that you have to have one the least they could do is have them at the door. I have left the number of people who shop at walmart and will not return..

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I went to my local store(not in Chicago one closer to my home), to refund/exchange that dress that turned out to be too big, and to purchase more items. (milk, food, hygiene, things i couldn't find in chgo) I approach customer service and was told by a employee named Emily that i couldn't return...

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Product or Service Quality
2.1 (2388 reviews)
2.2 (481 reviews)
Reviewer's quote

I have serviced my car at the Walmart auto care center for years. I can not understand why Walmart is open yet the car care center remains closed now for months. I purchased a full set of tires with lifetime rotation and balance...

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...from target so disappointed so many people told me target was the best way to go when ordering online well *** I wont be ordering from target ever again bad service bad service bad...

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WalMart and Target Pros and Cons

Pros
  • Prices
  • Location
  • Convenience
  • Merchandise
  • Prices
  • Treated me terribly
Cons
  • Customer service
  • Service
  • Management
  • Customer service
  • Rude employees
  • Customer service sucks

WalMart and Target Most Positive Reviews

Top rated reviews
5

my friend and my grandma were drinking bottled water from walmart. My grandmas tasted okay but my friend swallowed a...

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5

Target also had a false advertisement for there Element 40" flat screen for $119.00. They stated it was only online...

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5

The Wal-Mart’s stores in my town are overly crowed, dirty, and have unenthused cashiers. That’s why I decided to shop w...

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5

I love shopping at this target its always affordable prices and the customer service is great..

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WalMart and Target Most Critical Reviews

Lowest rated reviews
1

I ordered from Walmart online. I had a few returns and was told I could return them at the Broadway Walmart Store. I ha...

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1

Purchased online a $75 target gift card to arrive at daughter's cell phone. Site states 4 hours. It never came. Six...

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1

I bought a gift card for my daughter online to be sent to her address at college. By the delivery date, she had still n...

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1

We went to a Target store to buy a Bissell SpotClean - Model 52071. It retails at Target for $99.99, but Amazon sells...

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WalMart and Target Latest Reviews

Recent published reviews
4.1

Hello my name is William ,
I have a Vizio M70-D3 theater Display that wont power on. I need help to fix this problem. I w...

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No votes

I was reviewing the Target app this morning when I noticed that you had disinfectant wipes in stock at the Myrtle Beach...

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No votes

To:Walmart Refund July 9, 2020 4:15pm Requesting Audit Investigation &;;;;;;;;;;;;;;;;;;;;;; Immediate Refund $38.78...

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1.6

I cannot believe that you could not find my order anywhere because as soon as I got off the phone with you guys that...

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WalMart and Target Products and Services

Most reviewed product and services
  • Walmart Customer Care (795 reviews)
  • Walmart Manager (544 reviews)
  • Walmart Cashier (431 reviews)
  • Target Customer Care (199 reviews)
  • Target Manager (165 reviews)
  • Target Gift Card (160 reviews)