PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Target and WalMart as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Target
WalMart

Target and WalMart Overview

Total reviews 2788 9645
Company responses 0 1
Issues resolved 28 85

Target and WalMart Consumer Ratings

Rank
77 out of 349 in Supermarkets and Malls category
71 out of 349 in Supermarkets and Malls category
Customer service
68 in category
61 in category
Website
66 in category
59 in category
Discounts and Special Offers
61 in category
53 in category
Exchange, Refund and Cancellation Policy
56 in category
49 in category

Target and WalMart Rating Details

Customer service
1.5 (740 reviews)
1.6 (3190 reviews)
Reviewer's quote

I will give my money to Walmart instead because I accept they will provide me with a lower level of customer service but I am paying a lot lower price there. I have noticed Targets customer service levels have declined quite a bit over the last several years and if you arent going to do better then...

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...Customer service was nice, but still did not help me for all the wasted time I spent in that store today. Awful!!!!!!!..

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Website
2.2 (611 reviews)
2.4 (2785 reviews)
Reviewer's quote

Prices on the website are far cheaper than in store. They don’t price adjust unless you inquire and then have customers have to go out of their way to prove they’re right. The website has far cheaper items and they should be the same price in store...

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I tried to track it on Moneygram website, but they want an authorization number. WALMART NEVER GAVE HER ONE! Now my money is gone and there is no way to track it because Walmart never gave my sister an authorization number to track it! Now I'm out $1000 because Walmart never furnished the needed...

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Discounts and Special Offers
2.3 (540 reviews)
2.4 (2504 reviews)
Reviewer's quote

...And the rude costumer service named " Justin" which special for target. com toldme Just dispute the payment and call my bank and he end the conversation on the spot..

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I am a single low income mother with a special needs 4 year old child and bought an ONN. tablet for my daughter on 03/21/2020 from Walmart as her birthday gift. It did not last but 60 days...

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Exchange, Refund and Cancellation Policy
2.1 (533 reviews)
2.2 (2616 reviews)
Reviewer's quote

...and made me wait for another seven minutes, when the young lady/ supervisor/ came in and without apology for a very long wait , said that it is a store policy to accept the return, it has to be more than 50% in the bottle, I said that is not a problem there is more than 50% still in the bottle, but I never heard such a policy, nor it was printed on my receipt, nor I haven't...

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00 TO GET MY PHONE FIXED, THEY WOULD ONLY REFUND $50. 00 of the repair fee!!! When I started asking about the additional fees, she hung up on me. I was very clear when I told her that the phone was heating up in my hand before it cracked!! I called back a second time, and a gentleman with...

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Target and WalMart Pros and Cons

Pros
  • Prices
  • Merchandise
  • Convenience
  • Prices
  • Location
  • Price
Cons
  • Customer service
  • Rude employees
  • Customer service sucks
  • Customer service
  • Service
  • Management

Target and WalMart Most Positive Reviews

Top rated reviews
5

Target also had a false advertisement for there Element 40" flat screen for $119.00. They stated it was only online...

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5

my friend and my grandma were drinking bottled water from walmart. My grandmas tasted okay but my friend swallowed a...

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5

I love shopping at this target its always affordable prices and the customer service is great..

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5

The Wal-Mart’s stores in my town are overly crowed, dirty, and have unenthused cashiers. That’s why I decided to shop w...

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Target and WalMart Most Critical Reviews

Lowest rated reviews
1

Purchased online a $75 target gift card to arrive at daughter's cell phone. Site states 4 hours. It never came. Six...

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1

I ordered from Walmart online. I had a few returns and was told I could return them at the Broadway Walmart Store. I ha...

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1

We went to a Target store to buy a Bissell SpotClean - Model 52071. It retails at Target for $99.99, but Amazon sells...

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1

I bought a gift card for my daughter online to be sent to her address at college. By the delivery date, she had still n...

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Target and WalMart Latest Reviews

Recent published reviews
No votes

My order was delivered today but not to my door. The box was not covered, so anyone driving by could see what it was...

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No votes

Had a protection plan on a sewing machine, I got an email that a refund will be processed, I called to get a refund...

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No votes

I put an order in and didnt receive email confirmation.

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1

Bought a card from Wal-mart for $100.00. It says it's been used. I'm not very happy!!!!

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Target and WalMart Products and Services

Most reviewed product and services
  • Target Manager (165 reviews)
  • Target Gift Card (162 reviews)
  • Target Cashier (107 reviews)
  • Walmart Manager (548 reviews)
  • Walmart Cashier (434 reviews)
  • Walmart Gift Card (338 reviews)