PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Tan Pro and Zoom Tan as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Tan Pro

Tan Pro

2.1
Zoom Tan

Zoom Tan

Has Verified Representatives
1.8
Tan Pro
Zoom Tan

Tan Pro and Zoom Tan Overview

Total reviews
33
477
Company responses
0
3
Issues resolved
0
0

Tan Pro and Zoom Tan Consumer Ratings

Rank
60 out of 705 in Beauty Salons and Spas category
92 out of 705 in Beauty Salons and Spas category
Website
51 in category
78 in category
Customer service
49 in category
67 in category
Diversity of Products or Services
59 in category
88 in category
Product or Service Quality
53 in category
57 in category

Tan Pro and Zoom Tan Rating Details

Website
2.3 (18 reviews)
2 (206 reviews)
Reviewer's quote

I worked at the tan pro in Hilliard and have been waiting to get payed ever sense

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...they texted me a link to a website that tells me if I’m eligible for refund. This place SCAMS people. Not only that but they are telling me I cannot cancel a membership for 10 days after purchase...

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Customer service
1.9 (17 reviews)
1.6 (257 reviews)
Reviewer's quote

...Their customer service is absolutely terrible and their employees are uneducated just like their corporate employees. Tan Pro scams..

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Absolutely horrible service all around, rude staff, rude customer service representatives, very unhelpful, no resolutions for my issue, not a credit, nothing. Was handled in very poor taste. And I will not be referring anyone to your places of operation..

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Diversity of Products or Services
2.2 (17 reviews)
1.9 (225 reviews)
Reviewer's quote

I left my driver’s license in your facility and need to get it for a flight this AM. Help!

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...Followed process as indicated and they refuse to give money back for services not rendered. Dirty rooms - filthy and disgusting. Random hairs and grit on the floors...

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Product or Service Quality
1.8 (17 reviews)
1.7 (223 reviews)
Reviewer's quote

...I would never recommend this company until their !evel of service goes up dramatical!y..

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...Will never give them anymore of my money - talk about bad customer service..

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Tan Pro and Zoom Tan Pros and Cons

Pros
  • Love your beds
  • Tanning booths
  • Girl at the counter
  • Spray tan
Cons
  • Customer service
  • Were not helpful in any way
  • That i go on a saturday afternoon and they closed
  • Customer service
  • Misleading ads
  • Lack of support

Tan Pro and Zoom Tan Most Positive Reviews

Top rated reviews
4.3

This is the second time I have had this happen where the spray tan booth only sprayed one side of my body an the girl...

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5

I lost my gift card and called them up and within 5 minutes they voided my lost card and allowed me to go to the closest...

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4

Go to marion ohio tan pro at noon on a saturday to find out they closed. Dtove 15 mins to tan

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5

Everyone on here keeps saying zoomtan is money hungry and the employees are annoying because they always ask you if you...

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Tan Pro and Zoom Tan Most Critical Reviews

Lowest rated reviews
1

One door didn't actually lock, another door had scotch tape holding the frame closed and was clearly broken at some...

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1

I was told I could cancel my membership when ever I wanted to. I asked the staff what date to come in by so I wasn't...

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1

Every time I come in to tan the beds are dirty. They have dried up lotion on them all over.

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1

This place is a real rip off!!!!!!!

I received a gift certificate for this place. When I went in to the store to use it...

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Tan Pro and Zoom Tan Latest Reviews

Recent published reviews
No votes

I tried to call customer service to cancel my account no one answered

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1

I worked for zoom tan more three years ago and was mistreated by a district manager so I quit. Now I cant tan? Just...

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1

Charges made to my credit card in May $14.11,I canceled and was charged again this month $25.73 . You are charging...

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1

I worked for zoom tan more three years ago and was mistreated by a district manager so I quit. Now I can’t tan? Just bec...

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Tan Pro and Zoom Tan Products and Services

Most reviewed product and services
  • Tan Pro Membership (6 reviews)
  • Tan Pro Tanning (4 reviews)
  • Tan Pro Customer Care (4 reviews)
  • Zoom Tan Membership (92 reviews)
  • Zoom Tan Customer Care (82 reviews)
  • Zoom Tan Tanning (52 reviews)