PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Tag Mobile and Tmobile as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Tag Mobile
Tmobile

Tag Mobile and Tmobile Overview

Total reviews
144
1231
Company responses
0
0
Issues resolved
2
6

Tmobile was first mentioned on PissedConsumer on Sep 2, 2007 and since then this brand received 1231 reviews. It is 1087 reviews more than Tag Mobile received since Sep 23, 2012. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Tag Mobile customer support team than with Tmobile customer service.

Tag Mobile and Tmobile Consumer Ratings

Rank
232 out of 1908 in Telecommunications category
221 out of 1908 in Telecommunications category
Customer service
101 in category
181 in category
Reliability
176 in category
149 in category
Website
278 in category
129 in category

According to consumer ratings and reviews, Tmobile ranks 11 points higher in the Telecommunications category than Tag Mobile. People gave Tag Mobile 1.7 stars for Customer service criterion in Telecommunications category and it is 465 points higher than the worst rated brand in this category. At the same time, Tmobile was rated 1.4 stars for Customer service criterion in this category and it is 385 points higher than the worst rated brand in this category. If we look at Reliability criterion, than we see that Tmobile has a higher rating than Tag Mobile. Regarding Website criterion, consumers gave Tag Mobile 1.6 stars and it is 51% greater than other in category. Tmobile however was rated 2 stars and it is 77% greater than other in category.

Tag Mobile and Tmobile Rating Details

Customer service
1.7 (64 reviews)
1.4 (340 reviews)
Reviewer's quote

...Their customer service phone number (toll free) would get you to a voice mail that says "mailbox is full". No live person would answer the phone - ever. Their online chat mode seems to be serviced by only one person "Dave"...

Maria R

...It is so unbelieveable how t-mobile think this sort substandard customer service is acceptance. I am completely frustrated!! There should be a law against treating paying customer this way..

Debra W
Reliability
1.5 (56 reviews)
1.6 (296 reviews)
Reviewer's quote

I've been trying to get my smartphone since April 6 and it's now April 22! They keep making me resubmit photos..and they tell me my proof letter is not correct..well...sorry to say..but..it isss !! IDK who this Tyson character is.but he need glasses I think..

Mary C

I had adequate to very good service in Georgia, but in my current location my one bar of service provides a minimal connection to the Internet, no reliability to make phone calls (including emergency calls), and what service I do get is painfully slow. I've had a nightmare of customer service...

PissedConsumer1145412
Website
1.6 (54 reviews)
2 (302 reviews)
Reviewer's quote

Their website still reflects "unlimited data" and has not been updated. "Alister" from the live chat on their website says that it will be updated ASAP. Apparently, this decision was made after examining average data use from customers all over the nation...

Vessie

Well our bills kept coming with no discount applied, I contacted T-Mobile via their website only to be told there was no notes about a discount. I called the store several times only to have Christina tell me she would look into it but then never call me back. I contacted T-mobile only to be told I...

PissedConsumer853635

Tag Mobile and Tmobile Pros and Cons

Pros
  • Idea sounded good at first
  • What your website said you would offer
  • That i could bring in an outside but compatible phone
  • Pricing of the plans
  • Plans
  • Price
Cons
  • Customer service
  • Tag mobile at all
  • Whole experience with this company
  • Customer service
  • Customer support
  • Service

Tag Mobile and Tmobile Most Positive Reviews

Top rated reviews
5

Hello my name is Eileen, a current employee of TAG Mobile in Covina, California. And i wanted to take this time and resp...

5

Do NOT do business w/ T- Mobile! I had it for over 11 yrs, decided to join my mother's account but that didn't work...

Tag Mobile and Tmobile Most Critical Reviews

Lowest rated reviews
1

They stand outside Welfare Offices, offering free 4G Touch Screen Phones to folks whom are already in financial...

1

As a longtime T-Mobile customer I am completely dissatisfied with the service and information provided when we revised...

Tag Mobile and Tmobile Latest Reviews

Recent published reviews
1.2

Tag Mobile is almost like a fraud. Just take a look at their dysfunctional website. They have no listed phones but just...

Read all 144 reviews
1

I'm currently without mobile service because tmobile will not unlock my phone. I've been with t-mobile for many years...

Read all 1231 reviews

Tag Mobile and Tmobile Products and Services

Most reviewed product and services
  • Tag Mobile Phone Service (26 reviews)
  • Tag Mobile Mobile Phone Service (16 reviews)
  • Tag Mobile Phone Plan (11 reviews)
  • Tmobile Phone Service (205 reviews)
  • Tmobile Phone Plan (119 reviews)
  • Tmobile Customer Care (112 reviews)