PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Taco Bueno and Taco Casa as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Taco Bueno
Taco Casa

Taco Bueno and Taco Casa Overview

Total reviews
Company responses
Issues resolved

Taco Bueno was first mentioned on PissedConsumer on Jan 7, 2016 and since then this brand received 210 reviews. It is 114 reviews more than Taco Casa received since Dec 3, 2012.

Taco Bueno and Taco Casa Consumer Ratings

80 out of 1382 in Fast Food category
26 out of 1382 in Fast Food category
Customer service
66 in category
22 in category
Quality of Food
68 in category
23 in category
74 in category
32 in category

According to consumer ratings and reviews, Taco Casa ranks 54 points higher in the Fast Food category than Taco Bueno. People gave Taco Bueno 1.2 stars for Customer service criterion in Fast Food category and it is 61 points higher than the worst rated brand in this category. At the same time, Taco Casa was rated 2.1 stars for Customer service criterion in this category and it is 105 points higher than the worst rated brand in this category. If we look at Quality of Food criterion, than we see that Taco Casa has a higher rating than Taco Bueno. Regarding Staff criterion, consumers gave Taco Bueno 1.2 stars and it is 57% worse than other in category. Taco Casa however was rated 2 stars and it is 75% greater than other in category.

Taco Bueno and Taco Casa Rating Details

Customer service
1.2 (94 reviews)
2.1 (63 reviews)
Reviewer's quote

...I really was wanting thus food but good customer service was not there. November 2 @ 7:00 pm..

Virginia K

My hostess at the Taco Casa @ 1125 S. Loop 288 in Denton, Texas was polite and very sweet!! Her name was Jackie. The food was hot and fresh also.

Diana H
Quality of Food
1.8 (93 reviews)
2.6 (56 reviews)
Reviewer's quote

Really poor quality food. All numbers no longer in service..


I have been a Taco Casa guru since the mid 80's when they opened in Gainesville Texas. My 3 super toastados looked like they weremaking them for a pig at store #74 @ 8:18 p.m. I spoke with the manager who suggested that maybe i shook the bag up on the drive home .... but if i made the drive back 4...

1.2 (92 reviews)
2 (60 reviews)
Reviewer's quote

...Who does this person think she is to miss treat her staff and racistly divide the blacks from Mexicans. They can’t speak English. Why is that this manager have issues with black people...


Y’all, the whole staff at this location is seriously WAYYYY too fun and friendly to be in the fast food industry. I specifically go to this location for the smiles and a good laugh, whether it’s in drive thru or dine in. Food is always consistent, and I’m not here often enough for them to be nice...

Aaron F

Taco Bueno and Taco Casa Pros and Cons

  • Nasty
  • There unhappy with there job
  • Use to be a great family place to eat
  • These employees in this location named christy yest
  • Food
  • Tea
  • Employee attitude and food quality
  • Untrained staff
  • Way the food was package
  • Customer service
  • Food and disrespect after leaving a bad review
  • Customer service 0

Taco Bueno and Taco Casa Most Positive Reviews

Top rated reviews

I went into the Lewisville, TX location store #3163 today. The cashier that took my order was an elderly woman in a...


Their attitude is the best. I sometimes just get a drink and they think treat me the same as when I buy food. What...

Taco Bueno and Taco Casa Most Critical Reviews

Lowest rated reviews

Ive been calling for 2 weeks now to get no return call *** emails that lead to dead ends and still an issue at hand. I...


Why is tacos or tostadoes not fresh try to hide with all the lettuce

Taco Bueno and Taco Casa Latest Reviews

Recent published reviews

Manager Christina in Tulsa Oklahoma at the 61st Garnett location first impression was not polite.We proceeded to order...

Read all 210 reviews

The food is good but the service is to DAM SLOW. The only thing y’all have is taco meat made 4/5 different ways. WHY...

Read all 96 reviews

Taco Bueno and Taco Casa Products and Services

Most reviewed product and services
  • Taco Bueno Customer Care (34 reviews)
  • Taco Bueno Drive-Through (30 reviews)
  • Taco Bueno Sanitary Conditions (8 reviews)
  • Taco Casa Drive-through (23 reviews)
  • Taco Casa Manager (15 reviews)
  • Taco Casa Customer Care (11 reviews)