PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Taco Bueno and Taco Casa as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Taco Bueno
Taco Casa

Taco Bueno and Taco Casa Overview

Total reviews
280
107
Company responses
0
0
Issues resolved
0
0

Taco Bueno and Taco Casa Consumer Ratings

Rank
87 out of 658 in Fast Food category
21 out of 658 in Fast Food category
Customer service
66 in category
23 in category
Location
69 in category
43 in category
Quality of Food
67 in category
20 in category
Product or Service Quality
68 in category
23 in category

Taco Bueno and Taco Casa Rating Details

Customer service
1.3 (121 reviews)
2 (68 reviews)
Reviewer's quote

...Because your customer service sucks and all of you should be ashamed of yourselves for working for a company that has tremendously lost its way. Good luck in convincing me to come back! Fat chance at that one happening! Absolutely Livid, - Brian W. Reid..

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...Horrible customer service. Sat in the drive thru for 30 min..

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Location
2.4 (113 reviews)
2.8 (59 reviews)
Reviewer's quote

...This is the second bad experience with this location in a week. Apparently, me trying to talk loud and clear was me yelling. Last week they couldn't hear us...

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Y’all, the whole staff at this location is seriously WAYYYY too fun and friendly to be in the fast food industry. I specifically go to this location for the smiles and a good laugh, whether it’s in drive thru or dine in. Food is always consistent, and I’m not here often enough for them to be nice...

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Quality of Food
1.8 (112 reviews)
2.7 (60 reviews)
Reviewer's quote

...me I 'll keep away from that sorry place and go to a descent place where you pay $10 bucks but eat some decent food..

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The food is good but the service is to DAM SLOW. The only thing y’all have is taco meat made 4/5 different ways. WHY ARE YALL SOOO DAAAMMMMMM SLOW!!!!!!!..

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Product or Service Quality
1.4 (112 reviews)
2.2 (59 reviews)
Reviewer's quote

Poor customer service. Asked for extra meat on taco salad did not receive extra meat. Ask for only meat, lettuce and cheese on salad it had sour cream on it which my son is allergic to...

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...while we argued about her poor customer service one of the young Hispanic boys called a black girl *** in front of other customers...

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Taco Bueno and Taco Casa Pros and Cons

Pros
  • Nasty
  • There unhappy with there job
  • Use to be a great family place to eat
  • Food
  • These employees in this location named christy yest
  • Great service
Cons
  • Employee attitude and food quality
  • Bad customer service
  • Untrained staff
  • Customer service
  • Food and disrespect after leaving a bad review
  • Customer service 0

Taco Bueno and Taco Casa Most Positive Reviews

Top rated reviews
5

I went into the Lewisville, TX location store #3163 today. The cashier that took my order was an elderly woman in a...

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5

Their attitude is the best. I sometimes just get a drink and they think treat me the same as when I buy food. What...

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5

I brought $15.86 worth of food which included: 3 Chima Changas. I am complaining because the chimi changas had mostly...

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5

After reading customer complaints on food, service and staff I find that none of this true at the Moore, Oklahoma locati...

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Taco Bueno and Taco Casa Most Critical Reviews

Lowest rated reviews
1

Ive been calling for 2 weeks now to get no return call *** emails that lead to dead ends and still an issue at hand. I...

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1

Why is tacos or tostadoes not fresh try to hide with all the lettuce

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1

Me and my wife waited for 15 minutes im the lobby just to gey our orser takin and nobody came. Thats the 2 time thats...

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1

Biggest cluster .... !!!! Will never go there again!!!! Thanks for letting a bunch of kids ruin your business!!!been...

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Taco Bueno and Taco Casa Latest Reviews

Recent published reviews
No votes

We went through the drive-thru at your location off of n 12th st and Santa Fe in Moore Oklahoma. The individual on the...

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2

They have not responded yet. I think the reason why because I put the same complaint into two different Arlington Texas...

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3

My wife and i ordered 2 crispy beef tacos and taco sauce (2), 1 sm Sprite and a 2pk cheesecake chimichangas. Paid cash...

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No votes

My husband and I always go to taco casa on Crowley rd and I can't eat the tortilla. I can't eat bread. So I special...

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Taco Bueno and Taco Casa Products and Services

Most reviewed product and services
  • Taco Bueno Customer Care (40 reviews)
  • Taco Bueno Drive-Through (35 reviews)
  • Taco Bueno Taco (12 reviews)
  • Taco Casa Drive-through (24 reviews)
  • Taco Casa Manager (15 reviews)
  • Taco Casa Customer Care (14 reviews)