PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Wendys and Taco Bell as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Wendys

Wendys

2.1
Taco Bell

Taco Bell

Has verified representatives
2.1
Wendys
Taco Bell

Wendys and Taco Bell Overview

Total reviews
958
3768
Company responses
0
0
Issues resolved
0
7

Taco Bell was first mentioned on PissedConsumer on Jun 7, 2008 and since then this brand received 3768 reviews. It is 2810 reviews more than Wendys received since Sep 13, 2007.

Wendys and Taco Bell Consumer Ratings

Rank
53 out of 1073 in Fast Food category
54 out of 1073 in Fast Food category
Customer service
35 in category
54 in category
Staff
47 in category
56 in category
Price Affordability
64 in category
44 in category

According to consumer ratings and reviews, Wendys ranks 1 points higher in the Fast Food category than Taco Bell. People gave Wendys 1.8 stars for Customer service criterion in Fast Food category and it is 94 points higher than the worst rated brand in this category. At the same time, Taco Bell was rated 1.6 stars for Customer service criterion in this category and it is 75 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Wendys has a higher rating than Taco Bell. Regarding Price Affordability criterion, consumers gave Wendys 2.6 stars and it is 50% greater than other in category. Taco Bell however was rated 2.9 stars and it is 66% greater than other in category.

Wendys and Taco Bell Rating Details

Customer service
1.8 (297 reviews)
1.6 (1668 reviews)
Reviewer's quote

...We won't be back to this location if this is "their customer service"..

PissedConsumer1723514

...When we got home, they did not give us a receipt for out transaction, so, I was unable to do the customer service survey and enter in the $500 sweepstake. Very disappointed. The whole reason for our visit was for the Xbox promo ..

PissedConsumer1705062
Staff
1.7 (283 reviews)
1.6 (1617 reviews)
Reviewer's quote

...I will never go there again, the staff is terrible...

Anton

Went to the Taco Bell in Madison, MS.Before I paid for my order I wanted to add a bean burrito to the order. I was yelled at and was told that he was not going to make me a damn bean burrito!Exact words!The guy at the window tried and asked him several times . I was already handed the drinks out...

tonie g
Price Affordability
2.6 (274 reviews)
2.9 (1517 reviews)
Reviewer's quote

I've gone to all sorts of fastfood places on multiple occasions and have had little to no complaints about price, food or service but today it was all negative. The cashier looked dead, no please or thank you just a blank facial expression. I ordered two burgers, the baconator and the triple...

Valentin K

...100% price increase?! I guess a college educated, highly experienced marketing genius has discovered a way to make Taco Bell go out of business! And they fell for it!!! They just lost a 30 year regular customer. I give one more year to survive..

Baden

Wendys and Taco Bell Pros and Cons

Pros
  • Person that served me
  • Food was hot
  • Food taisted ok
  • Food
  • Nonthing
  • Staff
Cons
  • Worst service and food
  • Customer service
  • Poor food quality
  • Horrible customer service
  • Bad management
  • Service

Wendys and Taco Bell Most Positive Reviews

Top rated reviews
5

On Dec. 22 2014 I went into the Mena, Ar. Wendy's. The first thing I heard was someone yelling at the employees. "if I...

5

I have went to the taco bell in Temple ordered family packs as I have a large family., there was very little meat on th...

Wendys and Taco Bell Most Critical Reviews

Lowest rated reviews
1

AT 6PM TODAY 9/19/2014. I WENT TO WENDYS IN ELIZABETHTON,TENN. AS A RESIDENT I GO THERE 2 OR 3 TIMES A WEEK. I WAS THE...

1

We do not eat BEEF-We eat Chicken-We like Tacos- was Charged a Deceptive Up Charge on 6 CHICKEN Tacos-NO Drinks-and the...

Wendys and Taco Bell Latest Reviews

Recent published reviews
3.8

I just ordered a simple junior bacon cheeseburger by itself and only had $100 bill the store didn't have enough change...

Read all 958 reviews

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Read all 3768 reviews

Wendys and Taco Bell Products and Services

Most reviewed product and services
  • Wendys Manager (90 reviews)
  • Wendys Customer Care (80 reviews)
  • Wendys Burger (44 reviews)
  • Taco Bell Customer Care (780 reviews)
  • Taco Bell Taco (603 reviews)
  • Taco Bell Manager (348 reviews)