PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Taco Bueno and Taco Bell as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Taco Bueno
Taco Bell

Taco Bueno and Taco Bell Overview

Total reviews 296 4172
Company responses 0 0
Issues resolved 0 8

Taco Bueno and Taco Bell Consumer Ratings

Rank
84 out of 671 in Fast Food category
60 out of 671 in Fast Food category
Customer service
71 in category
55 in category
Product or Service Quality
73 in category
60 in category
Location
69 in category
53 in category
Quality of Food
72 in category
60 in category

Taco Bueno and Taco Bell Rating Details

Customer service
1.3 (129 reviews)
1.6 (1855 reviews)
Reviewer's quote

...Non english speaking is very rude knows nothing About customer service. The store has no management on duty they run the store with 2 people ..

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...because I have a small cargo trailer, you have no one else at your store offering business but you are turning my business away??!!!?!?? This is terrible customer service, My husband then says can I order inside they say no we are not allowing anyone inside, you have to order...

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Product or Service Quality
1.4 (122 reviews)
1.6 (1648 reviews)
Reviewer's quote

...I think the dining should be opened for mobile orders or delivery service. And drive thru for just orders that arent mobile orders and the orders can be expedited a lot quicker and professionally. Cuz drive thru doesnt not work for delivery orders and non delivery..

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...So I will continue to go the extra few miles to get good service. But their location at Brick and Cleveland Road should have major profits due to all their traffic..

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Location
2.5 (122 reviews)
2.7 (1695 reviews)
Reviewer's quote

The location I visited has a blatant disregard for the current CDC guidelines for mask wearing. I was eating lunch when two people walked it with a beer in hand and no masks. They were served without any question, and they began talking about the other customers in the restaurant that were wearing...

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I arrived at the location in Groveport Ohio off alum creek and Groveport rd 9:55am Tuesday 09. 22. 2020 the lady said they were closed until 11am and werent serving breakfast...

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Quality of Food
1.8 (118 reviews)
2.1 (1703 reviews)
Reviewer's quote

...I order my food and pulled up to the drive up window to pay for my food to only be told after paying Will you please put your car in reverse and back up to the black pole away from the window. We will wave you up when food is ready. This is the most observe behavior I have ever experienced...

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Regarding no food being prepared, quality of food is terrible,burrito not having beef inside, running out of mild taco sauce ,being unprofessional..

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Taco Bueno and Taco Bell Pros and Cons

Pros
  • There unhappy with there job
  • Nasty
  • Use to be a great family place to eat
  • Food
  • Nonthing
  • Courteous representative
Cons
  • Employee attitude and food quality
  • Bad customer service
  • Untrained staff
  • Horrible customer service
  • Bad management
  • Service

Taco Bueno and Taco Bell Most Positive Reviews

Top rated reviews
5

I went into the Lewisville, TX location store #3163 today. The cashier that took my order was an elderly woman in a...

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5

I have went to the taco bell in Temple ordered family packs as I have a large family., there was very little meat on th...

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5

I brought $15.86 worth of food which included: 3 Chima Changas. I am complaining because the chimi changas had mostly...

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5

I went threw taco bell drive thru on haloween......the service SUCK MAJOR BALLS and my food was SO COLD I THREW IT...

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Taco Bueno and Taco Bell Most Critical Reviews

Lowest rated reviews
1

Ive been calling for 2 weeks now to get no return call *** emails that lead to dead ends and still an issue at hand. I...

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1

We do not eat BEEF-We eat Chicken-We like Tacos- was Charged a Deceptive Up Charge on 6 CHICKEN Tacos-NO Drinks-and the...

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1

Me and my wife waited for 15 minutes im the lobby just to gey our orser takin and nobody came. Thats the 2 time thats...

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1

I'm trying to go online to find out specific information about a product. They make you download the app before you can...

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Taco Bueno and Taco Bell Latest Reviews

Recent published reviews
1.4

My complaint is about Taco Bueno Ethics in DeSoto Tx. during the Covid pandemic on 09/29/2020 around 5pm. I order my...

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1

We went to taco bell an hour and a half before they closed at 12, and they told us we could not get anything that...

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No votes

I visited the Taco Bueno at 3204 SE Loop 820 on 9/18/2020. I ordered nacho salad and taco combo (both) with no...

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No votes

I quit taco bell and im trying to figure out is im still gonna get wat i did in the hole like them two week in hole

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Taco Bueno and Taco Bell Products and Services

Most reviewed product and services
  • Taco Bueno Customer Care (40 reviews)
  • Taco Bueno Drive-Through (35 reviews)
  • Taco Bueno Taco (12 reviews)
  • Taco Bell Customer Care (806 reviews)
  • Taco Bell Taco (625 reviews)
  • Taco Bell Manager (356 reviews)