PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Zomato and Swiggy as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Zomato
Swiggy

Zomato and Swiggy Overview

Total reviews
1519
51
Company responses
0
0
Issues resolved
5
0

Zomato and Swiggy Consumer Ratings

Rank
67 out of 261 in Food Delivery category
33 out of 261 in Food Delivery category
Customer service
No votes
19 in category
Product or Service Quality
No votes
36 in category
Website
No votes
62 in category
Reliability
No votes
11 in category

Zomato and Swiggy Rating Details

Customer service
No votes
1.9 (10 reviews)
Reviewer's quote

...I try reach customer service no one respond. Order ID 1293736481 I need cal from your end..

Read full review

...I contacted customer service via chat. poor service...

Read full review
Product or Service Quality
No votes
1.7 (10 reviews)
Reviewer's quote

I am not satisfied with Zomato service see one thing I have cancelled my Zomato gold today the thing here is nothing here is when I am going to chat with customer care they are not responding Java continuously transfer in my chat. end it doesn't got any resolution for me how can I trust you that I...

Read full review

Items are missing from my order, and quality of food is not good..

Read full review
Website
No votes
1.8 (9 reviews)
Reviewer's quote

...Plz delete your website..

Read full review

I order KFC food my order not come because swiggy boy on bicycle he is not coming at my location I was waiting an 45 minutes on road

Read full review
Reliability
No votes
2.2 (11 reviews)
Reviewer's quote

Today I placed order to Nagpur Saoji Mink but they declined. Kindly refund my full money without any deduction.

Read full review

Swiggy customer care "" 8670507199*"&;;;;;;;;""8670507199 great always

Read full review

Zomato and Swiggy Pros and Cons

Pros
  • Zomato customer care
  • Time waste
  • No pros
  • Ntg
  • Ygjg
  • Reig
Cons
  • Refund policy
  • Customer support
  • Poor arrogant customer care
  • Are
  • Ntg
  • 7250503967

Zomato and Swiggy Most Positive Reviews

Top rated reviews
5

I picked up name of Restaurant serving buffet "Ibrahimi palace" in Bur dubai opposite Burjaman shopping centre. The pric...

Read full review
5

My account is temporarily blocked

Read full review
5

I ordered from Zomato today at 09:50 PM - Order Number - 1178452902, delivery executive has already assigned and app sta...

Read full review
5

My ID is block 1030157 plz check
And I dnt no the reason
Plz do favor for me

Read full review

Zomato and Swiggy Most Critical Reviews

Lowest rated reviews
1

I ordered a pizza at 9pm, followed up at 10.30 and was promised a call back regarding my order. No one called me, I...

Read full review
1

By mistake I placed an order from swiggy to wrong address and with in a minute I cancel the order. I did not the amount...

Read full review
1

Hi Zomato Team,

I had 200 rupees in my account .I had checked my zomato credits before i was ordering my food. But af...

Read full review
1

The delivery boy him self went to wrong address and then later he started shouting by saying road is closed n all that h...

Read full review

Zomato and Swiggy Latest Reviews

Recent published reviews
1

i ordered one cake from prince bakers with order id 1994545928 which has to be delivered to 145/6 amar nagar. i wrote a...

Read full review
No votes

I am not able to contact you

Read full review
1

Today I placed order to Nagpur Saoji Mink but they declined. Kindly refund my full money without any deduction.

Read full review
No votes

Amount deducted but order didn't get placed

Read full review

Zomato and Swiggy Products and Services

Most reviewed product and services
  • Zomato Delivery Service (396 reviews)
  • Zomato Customer Care (215 reviews)
  • Zomato Vehicle Driver (75 reviews)
  • Swiggy Delivery Service (2 reviews)